Current jobs related to Call Center and Scheduling Specialist - Lincoln - Bluestem Health

  • Call Center and Scheduling Specialist

    4 months ago

    Lincoln, United States Bluestem Health Full time

    Job DescriptionJob DescriptionDescription:The Call Center and Scheduling Specialist serves as the first point of contact for all of our incoming calls; answering incoming calls, listening to and documenting voicemails, verifying contact information, scheduling appointments, documenting and sending tasks to staff in regards to any voicemails or incoming...

  • Bilingual Call Center and Scheduling Coordinator

    2 weeks ago

    Lincoln, Nebraska, United States Bluestem Health Full time

    Job SummaryBluestem Health is seeking a highly skilled and bilingual Call Center and Scheduling Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and visitors, while also ensuring the smooth operation of our scheduling processes.Key ResponsibilitiesCustomer...

  • Call Center Banker Specialist

    2 weeks ago

    Lincoln, United States Powelson Consulting Full time

    This role is responsible for connecting clients with the breadth of solutions that the company offers to help achieve their financial goals in a virtual environment. Advanced Client Solutions Specialists balance service requests and sales opportunities are experts on financial solutions probe to understand life and financial goals and pair new solutions and...

  • Call Center Specialist-Spanish

    3 weeks ago

    Lincoln, United States Russell Tobin Full time

    Position Title: Call Center Banker-Specialist-SpanishLocation: 6Lincoln RIPay rate: $24-$26/hr. on w2. Job Description:Required skills:• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives• Has the ability to engage with clients and seek to understand their needs while actively sharing options...

  • Call Center Banker- Specialist

    1 month ago

    Lincoln, United States HR Recruiting Services Full time

    Job DescriptionJob DescriptionAs a Call Center Banker- Specialist -Spanish 1st and 2nd Shift, this role is responsible for connecting clients with the breadth of solutions that this client offers to help achieve their financial goals. Advanced Client Solutions Specialists balance service requests and sales opportunities, are experts on financial solutions,...

  • Call Center Banker- Specialist

    2 weeks ago

    Lincoln, United States HR Recruiting Services Full time

    As a Call Center Banker Specialist Spanish 1st and 2nd Shift this role is responsible for connecting clients with the breadth of solutions that this client offers to help achieve their financial goals. Advanced Client Solutions Specialists balance service requests and sales opportunities are experts on financial solutions probe to understand life and...

  • Call Center Customer Service Representative

    4 months ago

    Lincoln, United States HomeX Services Group Full time

    Job DescriptionJob DescriptionPart-Time, Full-Time, Weekends, and Seasonal Opportunities available!Training Class Begins June 10th Founded in 2017, HomeX Services Group operates regionally throughout the Northeast and Mid-Atlantic as a provider of a wide range of home services including HVAC, plumbing, and electrical services. A focus on people, technology,...

  • Scheduling Nurse-LPN: Facilitating Access to Medical Center Services

    2 weeks ago

    Lincoln, Nebraska, United States BryanLGH Medical Center Full time

    About the RoleBryanLGH Medical Center is seeking a highly skilled Scheduling Nurse-LPN to join our team. As a Scheduling Nurse-LPN, you will play a critical role in facilitating access to Medical Center services, ensuring that patients receive the care they need in a timely and efficient manner.Key ResponsibilitiesFacilitate Access to Medical Center...

  • Scheduling Nurse-LPN

    4 months ago

    Lincoln, United States BryanLGH Medical Center Full time

    GENERAL SUMMARY: The Scheduling Nurse-LPN is responsible for facilitating access to Medical Center services. Secures medical necessity/diagnosis and patient demographic and financial information from physicians, physician staff, health care facilities, patients and patient representatives. Collects and analyzes pertinent clinical data as related to the...

  • Appointment Scheduling Specialist

    3 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Paradigm Oral Health is a premier oral surgery facility dedicated to providing outstanding patient care and exceptional service to our referring healthcare professionals. We are seeking a dedicated, enthusiastic, and compassionate individual to contribute to our growth and continue serving the community with their oral surgery requirements. Previous...

  • Appointment Scheduling Specialist

    3 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Paradigm Oral Health is a distinguished oral surgery facility dedicated to providing outstanding patient care and exceptional service to our referring healthcare professionals. We are seeking a dedicated, enthusiastic, and compassionate individual to assist in expanding our practice and continue delivering high-quality oral surgery services to the Lincoln...

  • Appointment Scheduling Specialist

    3 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Paradigm Oral Health is a distinguished oral surgery practice dedicated to providing outstanding patient care and exceptional service to our referring healthcare professionals. We are seeking a dedicated, enthusiastic, and compassionate individual to contribute to our growth and continue serving the Lincoln community with their oral surgery requirements....

  • Appointment Scheduling Specialist

    3 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Paradigm Oral Health is a distinguished oral surgery practice dedicated to providing outstanding patient care and superior service to our referring healthcare professionals. We are seeking a dedicated, enthusiastic, and compassionate individual to assist in the growth of our practice and to continue serving the Lincoln community with all their oral surgery...

  • Appointment Scheduling Specialist

    3 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Paradigm Oral Health is a distinguished oral surgery practice dedicated to providing outstanding patient care and exceptional service to our referring professionals. We are seeking a dedicated, friendly, and compassionate individual to assist in expanding our practice and serving the community's oral surgery needs.The role of the Scheduling Coordinator is...

  • Appointment Scheduling Specialist

    3 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Paradigm Oral Health is a distinguished oral surgery practice dedicated to providing outstanding patient care and exceptional service to our referring practitioners. We are seeking a dedicated, enthusiastic, and empathetic team member to assist in expanding our practice and continuing to meet the oral surgery needs of the Lincoln community and its...

  • Call Dispatcher

    3 months ago

    Lincoln, United States Sandhills Global, Inc. Full time

    Job DescriptionJob DescriptionCall dispatchers will be responsible for fielding incoming phone calls to all of Sandhills phone lines. It will also cover all customer service-related calls and mail and address changes. A daily responsibility will be phone number lookups and address corrections. It could also involve re-qualifying existing customers, and to...

  • Scheduling Coordinator

    1 week ago

    Lincoln, Nebraska, United States Nebraska Oral and Facial Surgery Full time

    About Nebraska Oral and Facial SurgeryWe are a leading oral surgery practice dedicated to delivering exceptional patient care and first-class service to our referring doctors. Our team is passionate about providing a fun, hardworking, and compassionate environment for our patients and staff.Job SummaryWe are seeking a highly skilled Scheduling Coordinator to...

  • Scheduling Coordinator

    1 week ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Scheduling Coordinator to join our team at Paradigm Oral Health. As a key member of our patient care team, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring a seamless patient experience.Key ResponsibilitiesCustomer Service: Provide...

  • Medicare Call Center Agent

    2 weeks ago

    Lincoln, United States Senior Benefits Agency.Inc Full time

    Job Description: As a Medicare Agent at Senior Benefits Agency, you'll play a pivotal role in guiding clients through their Medicare options, including Medicare Advantage and Supplement plans. Your responsibilities will include: Taking inbound calls while selling Medicare advantage plans. Educating clients on Medicare plans and retirement protection...

  • Medicare Call Center Agent

    2 weeks ago

    Lincoln, United States Senior Benefits Agency Full time

    Job DescriptionJob DescriptionJob Description:As a Medicare Agent at Senior Benefits Agency, you'll play a pivotal role in guiding clients through their Medicare options, including Medicare Advantage and Supplement plans. Your responsibilities will include:Taking inbound calls while selling Medicare advantage plans.Educating clients on Medicare plans and...

Call Center and Scheduling Specialist

4 months ago

Lincoln, United States Bluestem Health Full time

Job Type

Full-time

Description

The Call Center and Scheduling Specialist serves as the first point of contact for all of our incoming calls; answering incoming calls, listening to and documenting voicemails, verifying contact information, scheduling appointments, documenting and sending tasks to staff in regards to any voicemails or incoming calls, and performing all clerical duties necessary assist patients during calls.

Essential Duties:

  1. Welcomes patients and visitors by greeting on the telephone.
  2. Answers calls, in a courteous and professional manner.
  3. Transfer calls to appropriate personnel, as necessary.
  4. Maintains confidentiality of personal and financial information.
  5. Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off/locking the computer before leaving it unattended.
  6. Optimizes patient satisfaction by scheduling appointments by telephone.
  7. Answers patients' questions and/or sends tasks to the appropriate staff member(s).
  8. Maintains the reception and patient waiting areas.
  9. Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  10. Gathers third party payment information.
  11. Collects and receives payments on accounts
  12. Works in collaboration with other health professionals and members of the health care team in order to ensure patients receive timely care.
  13. Performs other necessary duties as required to support the organization and ensure quality patient care
Requirements
  1. High School diploma or GED required
  2. One year of medical office experience preferred
  3. Strong computer skills, including working knowledge of Microsoft Excel and Word
  4. Bilingual preferred
  5. Strong commitment to customer service and professionalism
  6. Ability to interrelate with a wide variety of people and cultures
  7. Regular attendance
  8. Ability to maintain high level of confidentiality
  9. An ability to fulfill their job requirements with minimal supervision
  10. Ability to communicate effectively in person and on the telephone with the public, patients, and staff


Bluestem Health is an equal opportunity employer. There is no discrimination with regard to hiring, assignments, promotion or other conditions of staff employment because of race, creed, color, religion, veteran status, national origin, age, sex, marital status, sexual preference or a disability not pertinent to the assigned job.