Licensed Insurance Customer Service Representative
2 weeks ago
Dont stay stuck in the same place, look for something that speaks to you
If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, Wagner Insurance Agency, Inc in Dayton, OH, may be the right place for you as we are currently looking to add a Full-Time Licensed Insurance Customer Service Representative to our growing team. As an independent insurance agency, we can sell insurance products from a variety of different companies allowing us to provide the best possible personalized coverage for individual persons, families, and businesses. Our most important priority is building rapport and an exceptional level of trust with our clients. Every day you'll be using your strong communication and customer service skills, problem-solving, rapport-building, and time-management talents to ensure you are providing the best experience for your clients. With your work ethic and great people skills, we know you will be committed to creating the best experiences for our customers as we pride ourselves on our excellent culture, and we are seeking someone who wants to be a part of that strong team.
If this sounds like the right fit for you, we invite you to apply today
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
- With your excellent relationship-building talents, youll be fostering strong relationships with clients to maintain client retention.
- Use your savvy skills to educate & advise clients on the best policies for their unique needs.
- With your keen attention to detail, youll be updating client information and issuing insurance documentation.
- Your outstanding customer service skills will be essential in cross-selling and rounding out accounts, taking payments, and shopping renewals.
- Using your excellent presentation skills, you'll be working with clients to assist with policy changes.
Requirements
- An Active Property & Casualty License is Required.
- 2+ Years of Customer Service Experience is Required.
- Detail-oriented with the ability to prioritize and multitask.
- A team player who is able to build rapport and has professional phone etiquette.
- Basic computer software knowledge including experience with Agency Management Systems and Microsoft Office Suite.
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