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Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through various communication channels.
**Responsibilities**:
- Handle inbound and outbound calls to assist customers with inquiries, orders, and complaints
- Provide accurate information about products and services to customers
- Assist customers in multiple languages, including English and Spanish
- Communicate effectively and professionally with customers to ensure their needs are met
- Upsell products and services to maximize sales opportunities
- Perform data entry tasks accurately and efficiently
- Maintain a high level of phone etiquette and professionalism at all times
**Skills**:
- Excellent customer service skills with the ability to resolve customer issues in a timely manner
- Strong communication skills, both verbal and written, in English and Spanish
- Proficient in data entry and computer navigation
- Ability to multitask and prioritize tasks effectively
- Sales experience is a plus
At our company, we offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you are passionate about providing exceptional customer service and have the required skills, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements associated with the role of Customer Service Representative.
**Job Types**: Full-time, Part-time
Pay: From $4,500.19 per month
Expected hours: 5 per week
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Ability to Relocate:
- Dayton, NJ 08810: Relocate before starting work (required)
Work Location: In person
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