Park Store Manager, Retail Park Store in West Tucson, AZ
1 month ago
Job: Full-Time Retail Park Store Manager in West Tucson, Arizona
Do you love national parks? Western National Parks Association (WNPA), a nonprofit partner of the National Park Service (NPS), is seeking a Full-Time Retail Park Store Manager who will lead the daily retail operations of the Red Hills Visitor Center at Saguaro National Park West in the Tucson, Arizona Mountain District area. The park store is an extension of the national park experience and we pride ourselves on helping park visitors create lifetime memories. Revenue from purchases made at the park store supports education, research, national park projects, and community engagement at 71 national park units across 12 western states.
Our retail operations team at Saguaro National Park West is looking for a passionate and collaborative leader who will be responsible for all store functions related to running a $1.5-million-dollar revenue retail store including but not limited to achieving sales and high customer service ratings. In addition to supporting business planning and financial growth of store operations, you will be responsible for creating and maintaining positive, productive relationships with our National Park partners. If you love being in national parks and believe in working for an organization with a social purpose, this job opportunity is for you
JOB RESPONSIBILITIES
- Lead and manage all day-to-day retail store operations.
- Learn and develop expertise regarding park interpretations and historical significance.
- Report to Arizona Region Operations Manager.
- Provide excellent visitor and customer service.
- Availability to work during high visitation periods which include weekends.
- Serve as the point-of-contact for NPS at Saguaro National Park East and Saguaro National Park West.
- Provide support to Saguaro East staff as an intermittent manager when needed.
- Manage store inventory levels, facilities, and other assets.
- Hold monthly meetings with the Saguaro East Manager to discuss store operations and priorities.
- Prepare for and participate in monthly regional zoom meetings and WNPA All Staff meetings.
- Responsible for clean and effective merchandising of products.
- Hire, train, lead and retain staff.
- Support staffing needs at Saguaro East.
- Monitor and drive store initiatives to reach financial goals.
- Follow guidelines established in the Park Store Manager Priority List to meet monthly expectations.
- Conduct physical inventory cycle and year-end counts to ensure accurate inventory.
- Analyze and provide recommendations on store profit and loss statements and budgets.
- Lead the development of educational retail sales products that engage visitors with the collaboration of Saguaro East, NPS, and WNPA Home Office staff.
- Conduct daily, weekly, and monthly sales monitoring and reporting.
- Supervise all paid and volunteer WNPA staff members.
- Act as an ambassador of WNPA and the NPS to ensure park visitors have meaningful and memorable experiences.
- Participate in Park Events as necessary.
PHYSICAL DEMANDS
For a specific list of physical demands, please contact Human Resources at Recruiting@WNPA.org to request.
TRAVEL
Occasional travel may be required to perform operational tasks and attend various local events or speaking engagements. Occasional overnight trips may be required. Additionally, may be required to use personal or company vehicles
QUALIFICATIONS & EXPERIENCE
You must have the following qualifications and/or experience unless otherwise noted:
- High School diploma or GED required.
- Prior supervisory experience
- Prior retail and Point of Sales (POS) System experience (preferred).
- Visual merchandising experience (preferred)
- Valid driver’s license.
- Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
- Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
- Planning, organization, analyzation, problem solving, multitasking, and communication.
- Knowledge of applicable federal and state laws, and professional business standards.
- Ability to pass NPS background check to obtain necessary security clearance
WHAT WE CAN DO FOR YOU
We are committed to providing you with an outstanding employee benefits package and support. As a full-time employee, you will be eligible for:
- Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA, PPO Dental, Vision, Flex Medical Savings Plan, Dependent Care Savings Plan, Optional Voluntary Term Life, and 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service.
- Company Paid Benefits include: Short- & Long-Term Disability, a $50,000 Employee Group Life policy, EAP, and Health & Wellness resources.
- Eleven paid holidays, additional paid personal day, accrued paid vacation, and sick time.
- Employee Appreciation: 15% Discount on employee purchases in-store.
- Employee Referral Bonuses
(This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.)
Western National Parks Association is an equal-opportunity employer that is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws. WNPA makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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