Operations Manager at The Sonnentag Center

2 months ago

Eau Claire, United States Compass Group Careers Full time
Job DescriptionJob Description Levy Sector

Salary: 

Other Forms of Compensation:  

Pay Grade: 11 

 

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

 

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

As an Operations Manager, you will be responsible for leading your team members in executing The Levy Difference in regards to operations, human resources and financials. From hiring, training and developing team members to ensuring that all costs are met and quality show standards are maintained at all times, you will be representing Levy and communicating our philosophies and culture to all that you come in contact with.

Detailed Responsibilities

  • Holds team accountable to steps of service to deliver great guest service
  • Ensures that team members consistently deliver heartfelt hospitality to every guest, every time
  • Ensures team members have the tools necessary to complete their jobs
  • Ensures show quality standards are maintained at all times
  • Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
  • Regularly obtains feedback from clients and guests to improve operations
  • Supports and communicates Levy initiatives
  • Respond and assist in any departmental guest service issues
  • Ensures execution of all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standards
  • Acts as a liaison with the team, including partner s operational team, Levy team and other areas as needed to ensure efficient operational performance
  • Ensures proper execution of preventive maintenance schedule as set forth by Director of Operations
  • Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
  • Ensures that all security, safety and sanitation standards are achieved
  • Achieves daily sales and assigned cost goals
  • Achieves assigned budget goals
  • Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
  • Employs good safety and sanitation practices
  • Practices proper product control and handling of all inventory and equipment
  • Follows and enforces responsible alcohol service policies
  • Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
  • Forecasts and adequately schedules team members to meet operational needs and desired targets
  • Uses all performance management tools to provide guidance and feedback to team members
  • Promotes a cooperative work climate, maximizing productivity and morale
  • Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
  • Interviews, hires, trains and develops team members according to Levy guidelines
  • Displays a positive attitude towards team members
  • Mentors department managers to develop their skills and leadership abilities
  • Other duties and responsibilities, as needed


Skills and Experience

  • 3+ years of experience in a food and beverage operational position
  • Bachelor s degree in Hospitality Management is preferred
  • High level of computer literacy
  • Passion for hospitality, food, and retail
  • Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

 

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis. 

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Req ID:  1333478

Levy Sector 

[[Cust_clntAcName]] 

DANIELLE M ROSE 

[[req_classification]] 



  • Culinary Event Specialist

    7 days ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a Culinary Event Specialist, you will be responsible for preparing exceptional food offerings that meet both quality and safety standards. Your role is crucial in ensuring that every event at The Sonnentag Center is memorable through outstanding culinary experiences.Key Responsibilities:Prepare high-quality dishes following standardized...

  • CASHIER - The Sonnentag Center

    2 days ago

    Eau Claire, United States Compass Group USA Full time

    Position Title:CASHIER - The Sonnentag CentePay Range: $8.00to$8.00We Make Applying Easy! Want to apply to this job via text messaging? Text JOBto 75000and search requisition ID number1336749.The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text...

  • Culinary Event Specialist

    2 weeks ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a Culinary Event Specialist, you will be responsible for preparing and presenting high-quality meals in accordance with established standards and guidelines. Your role is essential in ensuring that every dining experience is memorable and enjoyable for our guests.Key Responsibilities:Prepare exceptional food items following standardized...

  • Culinary Event Specialist

    2 weeks ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a Culinary Event Specialist, you will be responsible for preparing high-quality meals in accordance with established standards and guidelines. Your role is essential in ensuring that our guests enjoy exceptional dining experiences at the Sonnentag Center.Key Responsibilities:Prepare a variety of food items following standardized recipes...

  • Retail Sales Associate

    17 hours ago

    Eau Claire, Wisconsin, United States Compass Group USA Full time

    Job SummaryWe are seeking a skilled Retail Sales Associate to join our team at The Sonnentag Center. As a Retail Sales Associate, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesOperate a cash register and process transactions accurately...

  • Concession Stand Supervisor

    7 days ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a key member of the Levy team at The Sonnentag Center, the Concession Stand Lead is responsible for overseeing the effective operation of the assigned concession stand.Key Responsibilities:Manage the sale of food and beverages to event attendees.Handle cash transactions accurately and ensure proper change is provided.Maintain cash drawer...

  • Concession Stand Supervisor

    7 days ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a key member of the Levy team at The Sonnentag Center, the Concession Stand Lead is responsible for overseeing the efficient operation of the assigned concession stand. This role includes supervising staff and ensuring exceptional service to all patrons.Key Responsibilities:Manage the sale of food and beverages to guests during...

  • Concession Stand Supervisor

    7 days ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a key member of the Levy team at The Sonnentag Center, the Concession Stand Lead is responsible for overseeing the effective operation of the assigned concession stand. This role involves supervising staff and ensuring a high level of service is maintained throughout events.Key Responsibilities:Manage the sale of food and beverages to...

  • Culinary Event Specialist

    2 weeks ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a vital member of the Levy team at The Sonnentag Center, the Event Cook is responsible for preparing and delivering high-quality culinary experiences. This role is essential in ensuring that all food served meets the highest standards of quality and presentation.Key Responsibilities:Prepare exceptional food items following standardized...

  • Kitchen Sanitation Specialist

    2 weeks ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a key member of the Levy team at The Sonnentag Center, the Dishwasher plays a vital role in maintaining cleanliness and hygiene in the kitchen environment.Job Responsibilities: Efficiently scrapes and rinses food residues from dishes, ensuring they are thoroughly cleaned either by hand or using the dishwashing machine. Adheres to...

  • Kitchen Sanitation Specialist

    7 days ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a vital member of the Levy team at The Sonnentag Center, the Dishwasher plays a crucial role in maintaining cleanliness and hygiene in the kitchen environment.Key Responsibilities: Thoroughly scrapes and rinses food from used dishes, ensuring they are washed by hand or loaded into the dishwashing machine as per assigned tasks. Cleans...

  • Kitchen Sanitation Specialist

    2 weeks ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a vital member of the Levy team at The Sonnentag Center, the Dishwasher plays a crucial role in maintaining the cleanliness and organization of the kitchen environment.Key Responsibilities: Thoroughly scrapes and rinses food residue from dirty dishes, ensuring they are washed by hand or placed in the dishwashing machine as per assigned...

  • Kitchen Sanitation Specialist

    7 days ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a vital member of the Levy team at The Sonnentag Center, the Dishwasher plays a crucial role in maintaining cleanliness and sanitation within the kitchen environment.Key Responsibilities: Thoroughly scrapes and rinses food residue from dishes, utilizing either manual washing techniques or automated dishwashing equipment to ensure optimal...

  • Culinary Preparation Specialist

    7 days ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a vital member of the culinary team at Levy, you will play a key role in food preparation and service at The Sonnentag Center. Your contributions will ensure that our guests enjoy high-quality meals prepared with care and attention to detail.Key Responsibilities:Review daily production schedules and preparation needs as directed by the...

  • Kitchen Sanitation Specialist

    7 days ago

    Eau Claire, Wisconsin, United States Levy at The Sonnentag Center Full time

    Position Overview:As a vital member of the Levy team at The Sonnentag Center, the Dishwasher plays a crucial role in maintaining the cleanliness and sanitation of kitchenware and work areas.Key Responsibilities:Scrape and rinse food from dirty dishes, washing them by hand or utilizing dishwashing machinery as assigned, ensuring thorough cleanliness and...

  • PT Customer Service Specialist

    3 weeks ago

    Eau Claire, United States Centers Full time

    Overview CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The...

  • Director of Operations at The Sonnentag Center

    2 months ago

    Eau Claire, United States Compass Group Careers Full time

    Job DescriptionJob Description Levy Sector Salary: Other Forms of Compensation:  Pay Grade: 14  Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.  About LevyThe...

  • PT Customer Service Specialist

    3 months ago

    Eau Claire, United States Centers Full time

    Overview: CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The...

  • Operations Supervisor at The Sonnentag Center

    2 weeks ago

    Eau Claire, Wisconsin, United States Compass Group USA Full time

    Position OverviewAs an Operations Supervisor, you will play a pivotal role in guiding your team to deliver exceptional service and uphold the standards of The Levy Difference. Your responsibilities will encompass various aspects of operations, human resources, and financial management.Key ResponsibilitiesAccountable for ensuring that the team adheres to...

  • Operations Supervisor at The Sonnentag Center

    2 weeks ago

    Eau Claire, Wisconsin, United States Compass Group, North America Full time

    Company OverviewLevy Sector is a leader in the hospitality industry, recognized for redefining the sports and entertainment experience. Our commitment to innovation has earned us accolades, including being named one of the top 10 most innovative companies in sports and one of the best employers for diversity.Position SummaryAs an Operations Supervisor, you...