Practice Member Experience Specialist

2 weeks ago


West Des Moines, United States Vero Health Center Full time
Job DescriptionJob Description

Vero Health Center in West Des Moines, IA is actively seeking a talented full-time Practice Member Experience Specialist to assist our front desk. Are you BUBBLY and OUTGOING? Do people say you are the life of the party? Do you find fulfillment through helping others? Is providing excellent customer service one of your strongest skills? If so, please continue reading

WHY YOU SHOULD JOIN OUR TEAM

We are a leading health company that invests in our team and offers real opportunities for career growth. We pay this full-time Practice Member Experience Specialist a competitive pay of $18-$22 an hour. Our team also enjoys great benefits, including 4 weeks or 20 days of paid time off per year, which includes 12 flex days and 8 paid holidays, a 401k plan (after one year of employment), birthday gifts, bonuses on work anniversaries, group discounts for health, vision and dental, complementary care for you and immediate family in your house, and fun team outings and lunches. We also make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading

ABOUT VERO HEALTH CENTER

Our office hours are Monday and Thursday 9:00am - 6:00pm, Tuesday hours will rotate between the early shift (7:00am - 9:00am) and the later shift (4:00pm - 6:00pm), Wednesday 7:00am - 4:00pm, and Friday 7:00am - 2:00pm. We are closed Saturday and Sunday.

We have been rated the top West Des Moines health center for helping our patients live the lives they deserve through a natural, effective, and state-of-the-art approach to holistic health. Our vision is to see all humans living life at their highest potential. We believe true health comes from focusing on the root cause of one's health conditions.


We are a faith-based, mission-driven company who is on a mission to empower everyone to be the greatest version of themselves. There is no greater joy than witnessing our patients experience hope and healing in our office. With that aim in mind, we strive to embody the following core values as a clinic and team:

  • Communication
  • Excellence
  • Commitment to serve
  • Teamwork and accountability
  • Willingness to take initiative
  • Desire to constantly grow
  • Enthusiasm
  • Passionate Belief
Our team of hardworking professionals is the key to our success. For our amazing team, we offer great classic benefits but also make sure to maintain a fun and positive working environment where employees can learn, grow, and thrive

ARE YOU A GOOD FIT?

We are looking for someone who has excellent communication and customer service skills that can solve issues for clients with professionalism and patience. Ask yourself: Are you organized and detail-oriented? Do you find fulfillment through helping others? Do you have a high level of awareness? Can you manage your time well and prioritize multiple tasks effectively? If so, please consider applying for this Practice Member Experience Specialist position today

WHAT WE NEED FROM YOU

As a Practice Member Experience Specialist for us, you utilize your excellent customer service skills and run the front desk of our office. You're a vibrant and positive individual who is the first person that our patients see when they arrive at our clinic. You are eager to help and assist them in any way you can. You guide clients, work on the computer, and keep your workspace clean. With a smile, you keep up with the fast pace and enjoy meeting new people and helping make their experience at Vero the best. If you can do those things and meet the following requirements, we would be happy to have you as part of our team

  • Basic proficiency with computers - we are an electronic office
  • 3+ years of customer service experience preferred
  • Skills such as High Level of Awareness/ Organized, Problem Solving, Multi Tasking/ Calmness Amongst Chaos, Personable/Communication, Boldness/Confidence

Apply today

Location: 50266



Job Posted by ApplicantPro


  • West Des Moines, United States Vero Health Center Full time

    Vero Health Center in West Des Moines, IA is actively seeking a talented full-time Practice Member Experience Specialist to assist our front desk. Are you BUBBLY and OUTGOING? Do people say you are the life of the party!? Do you find fulfillment through helping others? Is providing excellent customer service one of your strongest skills? If so, please...


  • West Des Moines, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...


  • West Des Moines, United States BioLife Plasma Services Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my...


  • West Des Moines, United States Navigate Wellbeing Solutions Full time

    Wellbeing Implementation Specialist (Remote Available) Department: Operations Manager: Team Lead Exempt We are Navigate! A well-tech company helping organizations create more health and happiness in the employees, clients, and communities we serve. Our purpose is to Do Good Things. For us, these words are more than a catchy mantra. They’re the reason this...


  • West Des Moines, United States Navigate Wellbeing Solutions Full time

    Job DescriptionJob DescriptionWellbeing Implementation Specialist (Remote Available)Department: OperationsManager: Team LeadExemptWe are Navigate! A well-tech company helping organizations create more health and happiness in the employees, clients, and communities we serve. Our purpose is to Do Good Things. For us, these words are more than a catchy mantra....


  • West Des Moines, United States Elevance Health Full time

    Outreach Care Specialist II Location: This is a remote position but candidates must live within 50 miles of one of our Elevance Health PulsePoint locations in the Central, Mountain, or Pacific time zone. The Outreach Care Specialist II is responsible for ensuring that appropriate member treatment plans are followed on moderately complex cases and for...


  • West Des Moines, United States Noodles & Company Full time

    Overview Noodles & Company is more than fast food - we're a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring immediately for restaurant Team Members to join us in the front of house as a server, cashier, or curbside specialist. At Noodles, our mission is to always nourish and inspire...


  • Des Moines, United States Principal Financial Services, Inc. Full time

    What You'll Do As a Customer Experience Specialist in our Group Administration Contact Center, you’ll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, and employees) related to policies they have with Principal. Here are some additional...


  • Des Plaines, United States The LaSalle Group Full time

    LaSalle Network has partnered with a leader in the waste and recycling industry, and they are seeking a Customer Experience Specialist. As a Customer Experience Specialist, you are part of a team supporting and serving their customers and clients through inbound and outbound calls. You will be expected to demonstrate a resourceful and quick-thinking mindset...


  • West Des Moines, United States Navigate Wellbeing Solutions Full time

    Department: OperationsManager: Team LeadExemptWe are Navigate! A well-tech company helping organizations create more health and happiness in the employees, clients, and communities we serve. Our purpose is to Do Good Things. For us, these words are more than a catchy mantra. They’re the reason this company was formed and the guiding light for every...


  • Des Moines, United States Principal Financial Group Full time

    What You'll Do As a Customer Experience Specialist in our Group Administration Contact Center, you'll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, and employees) related to policies they have with Principal. Here are some additional...


  • West Des Moines, United States FBL Financial Full time

    No-Fault Claim Specialist **Will be filled at the appropriate level based on experience** Are you looking to grow your career at a place that cares about its employees and invests in you through continued training and education? Farm Bureau Financial Services is seeking a No-Fault Claims Specialist who is self-motivated and loves the challenge of...


  • West Des Moines, United States Cetera Full time

    Due to the growth of our region, Cetera Wealth Partners; a region of Cetera Advisor Networks LLC, is seeking to expand its sales supervision team. The Supervision Specialist position offers a unique opportunity for a seasoned industry professional to apply their knowledge and experience while performing various business review functions in their capacity as...

  • Compliance Specialist

    3 weeks ago


    West Des Moines, United States Watercress Financial Group LLC Full time

    Job DescriptionJob DescriptionDescription:JOB SUMMARYAs a Compliance Specialist, you will play a crucial role in ensuring that our organization adheres to all relevant laws, regulations, and internal policies. Your primary responsibilities will include conducting audits, developing compliance procedures, and providing guidance to employees on compliance...


  • Des Moines, Iowa, United States findojobs Full time

    Sr. Quality Assurance Specialist (Personal Lines UW)Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, business, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and...

  • Referral Specialist

    4 weeks ago


    Des Moines, United States Trinity Health Corporation Full time

    Employment Type: Full time Shift: Description: Are you patient centered and thrive on providing top notch customer service? Consider joining our team as a Referral Specialist! The Referral Specialist works with patients requiring a referral, to ensure patient's referral needs are fulfilled for specialty service office visits. Processes referrals,...


  • West Des Moines, United States HDG, Inc. Full time

    Job SummaryThe Digital Sales Specialist will drive digital marketing and sales efforts for all Highmark Senior Living communities. The Digital Sales Specialist will be responsible for responding to and nurturing digital leads within CRM to help drive occupancy across our portfolio of senior living communities. This role requires a strong understanding of...


  • West Des Moines, United States HDG, Inc. Full time

    Job SummaryThe Digital Sales Specialist will drive digital marketing and sales efforts for all Highmark Senior Living communities. The Digital Sales Specialist will be responsible for responding to and nurturing digital leads within CRM to help drive occupancy across our portfolio of senior living communities. This role requires a strong understanding of...


  • West Columbia, United States Yorkcountychamber Full time

    Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated...


  • Des Moines, United States Easter Seals of Iowa Full time

    Easterseals Iowa is has Polk County's first Crisis Stabilization program, providing service both at our serene Camp Sunnyside location as well as in the community . Crisis Stabilization Services ( the final service in implementing a comprehensive Children's Behavioral Health System in Polk County ) are designed to support children and families experiencing a...