Director of Kahua Services
2 weeks ago
Transforming The Way Construction Owners Use Technology & Data
If you like technology, solving problems, working with a dynamic team in a fast-paced environment, and providing excellent customer service, then Avicado is for you Our Director of Kahua Services is a crucial component to ensuring the day-to-day operations of our client's run smoothly and efficiently. An ideal candidate for this role would have experience in management, leadership, business development, and project management. For this role, you must be able to work well in a remote team environment and be willing to lead, grow, and build out the Kahua Service Line.
You will love this job if…
- You are a high performer, self-starter, and love to learn.
- You take ownership of your team's service line and its impact.
- You connect and grow both inside and outside the organization.
- You like to have fun and be your authentic self.
What you'll do…
- Take ownership of and drive growth of the Kahua Service Line
- Have an active role in building a team of top performers
- Lead a service line that offers best-in-class solutions
- Manage the Kahua Consulting Team at Avicado:
- Training and developing
- Monitoring performance and initiating action to strengthen results
- Motivate team to complete tasks and meet goals
- Provide regular feedback
- Play an active role in the recruitment and onboarding process of new team members
- Assist Sales on new business opportunities by providing input for designing and scoping services
- Build relationships with construction technology owners
- Meet service revenue and profitability team goals
- Work closely with teammates, customers, and vendors
- Provide input by which customers are on-boarded to Avicado
- Play a key role in shaping the development of the services team
- Establish and maintain relationships with the key stakeholders
- Deliver a "higher level of service," a core value of the Avicado mission
You should have
- 2+ years experience working with Kahua software
- Experience with managing a team in a remote and dynamic environment
- Ability to coach, train, and develop team-members
- Expert knowledge in building Kahua solutions
- Established network connections in the software and construction industry
- Ability to build relationships and assist in business development
- Candidate must be motivated, independent
- Outstanding interpersonal relationship building
- Professional written and verbal communication skills
- Ability to work effectively in a fast-paced environment
Preferred Qualifications
- Experience in the Construction industry as it relates to business processes or project management
- Experience in the Technology industry as it relates to software implementations and administration
- Experience in the Customer Service industry as it relates to software support
- Experience with construction project management systems (i.e., Primavera Unifier, Microsoft Project, e-Builder, Procore, Newforma, Kahua, etc.)
- 4+ years of Project Management Information Systems experience (PMIS)
Characteristics of an ideal candidate
- Coachable; recognizes strengths & weakness and open to guidance
- Responsive; Avicado takes great pride in reacting quickly and positively to our clients, perspective clients, and teammates
- Innovative; a desire to drive innovation through new and unique solutions while embracing creative ideas.
- Entrepreneurial; the drive to take initiative, deliver results, and create value for our clients
- Empowered; bring solutions instead of problems
- Performance Driven & Accountable; sets goals and challenges our high-performance culture
- Even-tempered; handles pressure and thrives in a fast-paced environment
Why Choose Avicado
- Competitive compensation
- Health insurance
- 401k with employer match
- Flexible PTO
- Remote work
- Philanthropic Matching Gift Program
And more…
About Avicado
Founded in 2015, Avicado Construction Technology Services, LLP specializes in improving our clients' experience with the latest cloud-based tools and applications. We are a technology consultancy that empowers construction owners to leverage their systems and data. Our experts partner with enterprise organizations like data centers, universities, hospitals and real estate developers to create seamless interoperability across their teams and technologies. We're currently in an exciting stage of growth and actively seeking out new talent to join our team.
We're a close-knit team with a high-performance culture, but we don't like to take ourselves too seriously.
We are proud of our diversity and inclusivity. We have nurtured an intentional, highly interactive remote work environment that promotes a culture of mutual respect and individuality, all while creating opportunities for employees to do the best work of their lives—while still having a life. We offer excellent benefits, remote experiences, flexible work arrangements, a variety of career development opportunities, employee resource groups and much more.
Avicado has been certified as a "Great Place to Work" and was listed on Inc.'s Best Workplaces of 2023.
If you're a motivated self-starter interested in joining a rapidly growing company and working alongside Fortune 500 clients, join us
EOE
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