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Director of e-Builder Services

4 months ago

Miami, United States Avicado Construction Technology Services Full time
Job DescriptionJob Description

Transforming The Way Construction Owners Use Technology & Data

If you like technology, solving problems, working with a dynamic team in a fast-paced environment, and providing excellent customer service, this is the position for you The Director of e-Builder Services is a crucial component to ensuring the day-to- day operations of our clients and team run smoothly and efficiently.

You will love this job if… 

  • You are a high performer, self-starter, and love to learn. 
  • You take ownership of projects and drive impact. 
  • You connect and grow both inside and outside the organization. 
  • You like to have fun and be your authentic self. 

What you'll do…

  • Take ownership of and drive growth of the e-Builder Service Line 
  • Have an active role in building a team of top performers 
  • Lead a service line that offers best-in-class solutions 
  • Manage the e-Builder Consulting Team at Avicado:
    • Training and developing
    • Monitoring performance and initiating action to strengthen results
    • Motivate team to complete tasks and meet goals
    • Provide regular feedback
    • Play an active role in the recruitment and onboarding process of new team members
  • Assist Sales on new business opportunities by providing input for designing and scoping services
  • Build relationships with construction technology owners
  • Meet service revenue and profitability team goals
  • Work closely with teammates, customers, and vendors
  • Provide input by which customers are on-boarded to Avicado
  • Play a key role in shaping the development of the services team
  • Establish and maintain relationships with the key stakeholders
  • Deliver a "higher level of service," essential to the Avicado mission 

You should have

  • Experience with managing a team in a remote and dynamic environment 
  • Ability to coach, train, and develop team-members
  • Established network connections in the software and construction industry
  • Ability to build relationships and assist in business development 
  • Candidate must be motivated, independent
  • Outstanding interpersonal relationship building
  • Professional written and verbal communication skills
  • Ability to work effectively in a fast-paced environment 

Preferred Qualifications

  • Experience in the Construction industry as it relates to business processes or project management 
  • Experience in the Technology industry as it relates to software implementations and administration 
  • Experience in the Customer Service industry as it relates to software support 
  • Experience with construction project management systems (i.e., Primavera Unifier, Microsoft Project, e-Builder, Procore, Newforma, Kahua, etc.)  
  • 4+ years of Project Management Information Systems experience (PMIS)  

Characteristics of an ideal candidate

  • Coachable; recognizes strengths & weakness and open to guidance 
  • Responsive; Avicado takes great pride in reacting quickly and positively to our clients, perspective clients, and teammates  
  • Innovative; a desire to drive innovation through new and unique solutions while embracing creative ideas.
  • Entrepreneurial; the drive to take initiative, deliver results, and create value for our clients
  • Empowered; bring solutions instead of problems
  • Performance Driven & Accountable; sets goals and challenges our high-performance culture
  • Even-tempered; handles pressure and thrives in a fast-paced environment

Why Avicado 

  • Competitive compensation 
  • Health insurance 
  • 401k with employer match
  • Flexible PTO
  • Remote work
  • Philanthropic Matching Gift Program 

And more… 

About Avicado 

Avicado Construction Technology Services, LLP was established in 2015 with a focus on utilizing the latest cloud-based tools and applications to enhance our clients' experience. As a technology consultancy, we empower construction owners to make the most of their systems and data. Our team of experts collaborates with enterprise organizations such as data centers, universities, hospitals, and real estate developers to promote seamless interoperability across their teams and technologies. We are experiencing an exciting phase of expansion and actively searching for new talent to join our team.

We're a close-knit team with a high-performance culture, but we don't like to take ourselves too seriously.

Our diversity and inclusivity are a point of pride, and we have created a highly interactive remote work environment that encourages mutual respect and individuality while fostering opportunities for employees to excel both personally and professionally. We offer competitive benefits, remote work experiences, flexible work arrangements, various career development opportunities, employee resource groups, and more.

Avicado's unwavering dedication to creating a remarkable workplace experience has been widely acknowledged by experts in the industry. We are thrilled to have attained the highly coveted "Great Place to Work" certification and to have been included on Inc.'s esteemed Best Workplaces list for three consecutive years. Additionally, we are humbled to have received the AYA Award, which recognizes allies who promote equality and actively foster positive change for women in technology. At Avicado, we take great pride in fostering a culture that is both inclusive and supportive, especially for women in the technology industry.

These accolades are a testament to our ongoing efforts to foster a culture of inclusion, mutual respect, and professional growth for all members of our team.

If you are a self-motivated individual who wants to work with Fortune 500 clients in a rapidly growing company, we encourage you to join us

EOE