Clinic Manager

2 weeks ago

Murfreesboro, United States Ellie Mental Health - 027 Full time $85,000 - $95,000
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Dental insurance
  • Vision insurance

As a Clinic Manager at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Clinic Manager will be highly compensated in supporting the overall performance and operation of a clinic composed of approximately 8-10 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and weve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.


Reporting & Supervision


  • Clinic Manager reports to Clinic Director

Responsibilities include:


Hiring, Training, and Staff Management


  • Lead ongoing development and training needs
  • Actively build a culture of excellence and fun.
  • Hold staff compassionately accountable for meeting performance expectations.
  • Assist in training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.
  • Aid the hiring process for all therapists at their clinic.
  • Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.

Supervision and Consultation


  • Oversee peer consultation groups to ensure clinical excellence and align with best practices
  • Provide clinical oversight to clinics Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
  • Provide 1:1 leadership to staff to review clinical quality, productivity, and clinical documentation

Client Care


  • Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
  • Utilize creativity in interventions to help clients achieve and exceed goals
  • Prepare and submit individual documentation for each session per company guidelines and protocol
  • Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed

Clinic Oversight


  • Lead in monitoring and managing clinic office schedules and office supplies.
  • Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
  • Serve as point of contact for building management related issues or concerns.

Clinic Outreach, Marketing, and Networking


  • Spearhead clinics community outreach and engagement efforts, consistent with guidance from our leadership team.
  • Collaborate with Executive Director to promote clinics online visibility.

Organizational Leadership


  • Collaborate with executive team to implement all required policies and procedures
  • Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner

Required Skills/Abilities


  • Masters Degree or higher education in mental health discipline.
  • Independently licensed with a Tennessee-issued clinical practice license (e.g., LCSW, LPC-MHSP, LMFT, LP, LSPE).
  • Ability to provide license supervision in their respective discipline is preferred.
  • Strong leadership and problem-solving skill sets.
  • Strong working knowledge of state requirements regulating mental health practice.
  • Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail.
  • Working understanding of human resource principles, practices, and procedures.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to function well in a high-paced and changing environment.
  • Proficient with Microsoft 365 applications.
  • Adept at learning and navigating Electronic Health Record systems.

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