VP, Entrepreneur Development

4 weeks ago

New York, United States Empire State Full time
Job DescriptionJob Description

*Applicants MUST submit a cover letter with resume to be considered.

*This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.

BASIC FUNCTION:

The VP of Entrepreneur Development (ED) is responsible for managing the programs of ED division, within the Division for Small Business and Technology Development (SBTD). The ED Team assists small businesses and entrepreneurs by providing technical assistance through (a) partnerships with third party community organizations, (b) directly providing trainings, webinars, hosting web platforms, and virtual programs, and (c) contract assistance programs.


WORK PERFORMED:

  • Oversee the Entrepreneur Development (ED) team and programs. Key programs will include;
  • Entrepreneurship Assistance Centers (EAC) - Provides business training, one-on-one counseling, and technical assistance in multiple languages through over two dozen strategically located centers across New York;
  • Procurement Assistance – Assists small businesses and minority- and women-owned businesses in identifying contracting opportunities with state government and navigating the New York State Contract Reporter;
  • Small Business Liaison – Provides one-on-one assistance to entrepreneurs and small business owners in resolving issues affecting their business operation.
  • Key elements of VP, ED role, include:
  • Developing strategies and provide support to ensure:
  • High quality and continuous improvement of the performance of all grantees and of the internal operations of the ED team, including administrative efficiencies and service delivery;
  • Effective development and implementation of new Programs within ED, such as the SSBCI Technical Assistance EAC Program.
  • Managing the staff of the ED division to:
  • Create a cohesive and mutually supportive team, with opportunities for growth;
  • Manage the systems the programs rely on, such as the Contract Reporter Website, the Payment Portal, the EAC Database, the ED CRM, etc.;
  • Be available as needed during small business events, both in person and virtual, with a high quality of knowledge about ED and SBTD;
  • Engage in both virtual and on-site visits with the EACs and other partner organizations; Plan and execute the annual EAC conference.
  • Serving as a valued thought partner on entrepreneur and small business assistance, and collaborative member of the leadership team of SBTD;
  • Responding in a timely and accurate matter to requests for information from leadership;
  • Preparing and/or reviewing annual reports required by the legislature or internally;
  • Engaging and developing long-term working relationships with local, state, and federal resource partners.
  • Travel within NYS to conduct program oversight or represent the division.

MINIMUM REQUIREMENTS:

Education Level required: Education Level required: Bachelor’s degree, advanced degree preferred, in relevant disciplines, such as: public administration, public policy, urban planning, business administration, or related field.

Relevant experience required: At least 7+ years’ experience working in business/nonprofit/government operations, program/project management, economic development, or public policy programming.

Knowledge required: Excellent interpersonal, supervisory and project management skills; Excellent verbal, writing and overall communication skills; Microsoft Office Suite skills and experience with Database Management/Microsoft Dynamics preferred; Track record of success managing complex operations or programs; Solid understanding of economic development and business support programs and policy; Customer service orientation.

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