Patient Services Representative Bilingual

1 month ago


West Grove, United States LCH Health and Community Services Full time
Job DescriptionJob DescriptionBenefits:
  • Paid holidays
  • 403(b) with company match
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

The PSR provides vital customer service via telephone and in person. This position is responsible for answering calls on LCHs main line, routing calls to appropriate staff, making appointments for the health center and providing basic information. When functioning in the role of front office reception, the PSR directs patients to the proper service, performs patient intake and assessment, provides check-out services, collects and records fees, and provides patient services (appointments and inquiries).

This position will be based in our West Grove, PA location. Travel is required between all LCH locations.

  • High School Diploma or equivalent required
  • Bilingual English/Spanish required
  • Computer experience required. Excel, Word, EHR preferred
  • Medical or healthcare office setting experience preferred
  • Current Drivers License (PA, MD, or DE)



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