Connectivity Specialist-TECHNIUM
2 months ago
Title: Connectivity Specialist
Reports to: Manager, TECHNIUM
Location: TECHNIUM USA, Inc. (Hoffman Estates, IL or other DMG MORI Location)
Hours: Core Business Hours
Classification: Non Exempt
Travel: 30%
Annual Base Salary Range: $80k-$105k
Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Foster and spearhead IIoT business in DMG MORI
- Proactively collaborate with each Technical Centers to propose software products.
- Support customer cases promptly and appropriately in a timely manner
- Understand DMG MORI technologies and the product line to develop applicable and effective approaches of supporting software solutions.
- Evaluate customer business requirements and translate them into appropriate technical solutions using software products.
- Provide product training to both internal sales/service associates and customers.
- Advise on creation of content for marketing materials, sales manuals, and product documents.
- Maintain customer relations to update subscriptions or contracts, inform new releases, and obtain feedbacks.
- Other duties as assigned.
Minimum Requirements:
- Bachelor’s degree in engineering or related field or related experience.
- Prior experience of technical sales and support in software and/or machine tool industry highly preferred.
- Good understanding in IIoT and 3+ work experience in manufacturing field highly preferred.
- Basic understanding of software infrastructure and Information Technology.
- Strong interpersonal and communication skills.
- Ability to deliver engaging training and presentations.
- Excellent writing and editing skills.
- Strong work ethic, ability and passion to research and learn new technologies.
- Ability to work independently as well as on a team.
Work Environment: General office environment will be experienced. There will be periodic exposure to manufacturing environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.
Physical Demands:
Frequent: Standing, sitting at desk, utilizing computers and phones.
Periodic: Travel, operating a vehicle, operating power equipment, standing, walking, bending, and stooping.
Occasional: Lifting, pushing, and pulling objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.
We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform per-employment substance abuse screening.
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