Administrative Assistant

2 months ago

Olathe, United States SERVPRO of Kansas City Midtown Full time
Job DescriptionJob DescriptionThe Administrative Assistant is responsible for performing all office administrative tasks related to customer calls, customer job management, support, and tracking, scheduling of jobs and tasks and customer satisfaction activities. Perform general office duties such as drafting correspondence, filing, and creating reports.

Primary Roles and Responsibilities
Phones/Scheduling
  • Answer phones, provide customer service, and maintain log of all calls.
    • Always respond to customers in a courteous and professional manner
    • Answer questions utilizing the EZ Reference Flipchart, provide information and as required, direct calls to the appropriate person for assistance and track all calls.
  • Schedule coordination by assisting the Dispatcher to ensure work is scheduled and crews are utilized efficiently, resulting in balanced job scheduling.
  • Coordinate and support fleet maintenance scheduling and registration, including vehicle assignments and GPS tracking set up and maintenance resulting in safe and compliant company fleet.Manage Work-in-Progress (WIP) Board: Ensure staff are updated on daily schedules and job status, resulting in informed crews.
Job File Management
  • Complete FNOL documentation: Verify all customers, COIs, source, and loss data are entered into SERVPRO Office Automation (SOA), ensuring accurate and complete SOA databases.
  • Prepare job paperwork for Crew/Estimator: Verify all appropriate forms are sent to loss site.
  • Enter estimates: Assist in converting estimators scope into electronic estimate.
  • Job file documentation management: Ensure job files are accurate and contain all required and pre-existing documentation, resulting in job data completed accurately and electronically transferred to COI.
  • Job file communications: Ensure daily progress of jobs and pertinent job data is captured as it happens and communicate with COI regarding satisfaction of referred events, resulting in accurate reporting for job files and COIs, reduced collection issues, and scheduled and completed reservices.
  • Perform job completions: Ensure correct invoices and complete job file documentation and that customers receive all paperwork.
Financial Administration
  • Bill customers for services: Ensure customers receive timely invoices for services performed.
  • Manage Accounts Receivable: Assist with in keeping Accounts Receivable current as needed.
Office Administration
  • Maintain file system: Keep appropriate paperwork easily accessible, resulting in an organized file system.
  • Maintain company calendar/schedule: Ensure meetings are calendared and travel booked, resulting in compliant meeting attendance.
  • Manage outgoing and incoming mail, e-mail, and faxes: Ensure all correspondence is handled timely and accurately, resulting in correspondence being received by customers, COIs, and franchise team members.
  • Review and route Bulletins: Assist in ensuring Bulletins are communicated to all appropriate parties and tracked, resulting in compliance with all appropriate bulletins.
  • Maintain proper on-hand delivery of office and general supplies: Assist in ensuring needed supplies are on-hand, resulting in productive employees.
Necessary Experience and Skill Set
A minimum two years of administrative experience.
Superb customer service, administrative, and verbal and written communication skills.
High school diploma/GED
Associates/bachelors degree preferred

Physical and Work Environment Requirements
This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

  • Administrative Assistant

    4 weeks ago

    Olathe, United States SERVPRO® Team BatesHogan Full time

    The Administrative Assistant is responsible for performing all office administrative tasks related to customer calls, customer job management, support, and tracking, scheduling of jobs and tasks and customer satisfaction activities. Primary Roles and Responsibilities:Phones/SchedulingAnswer phones, provide customer service, and maintain log of all calls....

  • Administrative Assistant

    2 weeks ago

    Olathe, Kansas, United States Springstone, Inc. Full time

    Overview:Cottonwood Springs Hospital Administrative AssistantMonday - Friday, 9:00 AM - 5:00 PMMembers of our team Enjoy:Working with a highly engaged staffHealthy staffing levelsFlexible schedulingCareer growthCompetitive compensationHealth, Vision, Dental, 401k, and Paid Time OffDaily Pay - We've partnered with DailyPay, a voluntary benefit to offer...

  • Office Administrator

    4 weeks ago

    Olathe, United States Johnson County, Kansas Full time

    Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always...

  • Office Administrator

    4 weeks ago

    Olathe, United States Johnson County, Kansas Full time

    Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always...

  • Administrative Support II

    1 month ago

    Olathe, United States City of Olathe (KS) Full time

    If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Salary Range: $18.25 to $19.90 Are you looking for a great opportunity to continue your career as an Administrative Support II making a difference with an innovative and customer friendly local government?...

  • Administrative Support II

    4 weeks ago

    Olathe, United States City of Olathe (KS) Full time

    If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Salary Range: $18.25 to $19.90 Are you looking for a great opportunity to continue your career as an Administrative Support II making a difference with an innovative and customer friendly local government?...

  • Office Administrator

    2 weeks ago

    Olathe, Kansas, United States Johnson County, Kansas Full time

    Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always...

  • Administrative Support II

    1 month ago

    Olathe, United States Olathe Full time

    If you are a current City of Olathe employee, please click this link to apply through your Workday account.Employment TypeFull TimeJob SummarySalary Range: $18.25 to $19.90Are you looking for a great opportunity to continue your career as an Administrative Support II making a difference with an innovative and customer friendly local government? This...

  • Administrative Support II

    3 weeks ago

    Olathe, United States Olathe Full time

    If you are a current City of Olathe employee, please click this link to apply through your Workday account.Employment TypeFull TimeJob SummarySalary Range: $18.25 to $19.90Are you looking for a great opportunity to continue your career as an Administrative Support II making a difference with an innovative and customer friendly local government? This...

  • Entry-Level Project Administrator

    2 months ago

    Olathe, United States DH Pace Company, Inc. Full time

    DH Pace Company, Inc., is seeking to hire a Project Administrator/ Assistant in our National Accounts Facilities department! This role will require working with Account Coordinators and Managers and be responsible for daily administrative tasks, repo Administrator, Project, Communications, Business Services

  • Materials Administrator

    2 weeks ago

    Olathe, Kansas, United States Innova Solutions Full time

    Position Type: Full-time contract Duration: 6 months to potential hire Location: : Lenexa, KS Shift : 7a -3:30 p**Materials Administrator Opportunity at Innova Solutions**Currently, Innova is seeking a dedicated individual to join their team as a Materials Administrator. Take a moment to review the details and submit your application promptly.As a Materials...

  • Entry-Level Project Administrator

    1 month ago

    Olathe, United States D.H. Pace Company, Inc. Full time

    Job DescriptionJob DescriptionDH Pace Company, Inc., is seeking to hire a Project Administrator/Assistant in our National Accounts Facilities department! This role will require working with Account Coordinators and Managers and be responsible for daily administrative tasks, reporting, and communication with customer and daily internal contacts. Position...

  • Entry-Level Project Administrator

    4 weeks ago

    Olathe, United States D.H. Pace Company, Inc. Full time

    Job DescriptionJob DescriptionDH Pace Company, Inc., is seeking to hire a Project Administrator/Assistant in our National Accounts Facilities department! This role will require working with Account Coordinators and Managers and be responsible for daily administrative tasks, reporting, and communication with customer and daily internal contacts. Position...

  • Entry-Level Project Administrator

    1 month ago

    Olathe, United States DH Pace Full time

    DH Pace Company, Inc., is seeking to hire aProject Administrator/Assistantin our National Accounts Facilities department! This role will require working with Account Coordinators and Managers and be responsible for daily administrative tasks, reporting, and communication with customer and daily internal contacts. Position overview:Provide excellent customer...

  • Entry-Level Project Administrator

    3 hours ago

    Olathe, United States DH Pace Full time

    DH Pace Company, Inc., is seeking to hire aProject Administrator/Assistantin our National Accounts Facilities department! This role will require working with Account Coordinators and Managers and be responsible for daily administrative tasks, reporting, and communication with customer and daily internal contacts. Position overview:Provide excellent customer...

  • Senior Storage Administrator

    4 weeks ago

    Olathe, Kansas, United States Garmin International Full time

    OverviewWe are seeking a full-time Senior Storage Administrator in our Olathe, KS location. In this role, you will be responsible for performing and planning management and administration of technology in area of specialty while working with team members to ensure technology is effectively supporting enterprise systems. Essential FunctionsDesigns and...

  • Senior Storage Administrator

    1 month ago

    Olathe, Kansas, United States Garmin International Full time

    OverviewWe are seeking a full-time Senior Storage Administrator in our Olathe, KS location. In this role, you will be responsible for performing and planning management and administration of technology in area of specialty while working with team members to ensure technology is effectively supporting enterprise systems. Essential FunctionsDesigns and...

  • Network Security Administrator​/Security Analyst II

    4 weeks ago

    Olathe, Kansas, United States Johnson County Kansas Full time

    Position: Network Security Administrator (Security Analyst II)Overview:A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our...

  • Senior Storage Administrator

    4 weeks ago

    Olathe, Kansas, United States Garmin Ltd. Full time

    OverviewWe are seeking a full-time Senior Storage Administrator in our Olathe, KS location. In this role, you will be responsible for performing and planning management and administration of technology in area of specialty while working with team members to ensure technology is effectively supporting enterprise systems.Essential FunctionsDesigns and develops...

  • Senior Storage Administrator

    1 month ago

    Olathe, Kansas, United States Garmin Ltd. Full time

    OverviewWe are seeking a full-time Senior Storage Administrator in our Olathe, KS location. In this role, you will be responsible for performing and planning management and administration of technology in area of specialty while working with team members to ensure technology is effectively supporting enterprise systems.Essential FunctionsDesigns and develops...