Current jobs related to Manager, Customer Service - Oregon - Crystal Clean, LLC

  • Customer Service Representative

    1 month ago

    Oregon, Ohio, United States AgCountry Farm Credit Services Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at AgCountry Farm Credit Services. As a key member of our financial services team, you will be responsible for providing exceptional customer service, processing loan applications, and maintaining accurate records.Key ResponsibilitiesCustomer...

  • Customer Service Ambassador

    3 days ago

    Oregon, Ohio, United States Meijer Full time

    At Meijer, we're committed to providing exceptional customer experiences. As a Customer Service Ambassador, you'll play a vital role in ensuring our customers receive the best possible service. Here's what you can expect:Job SummaryThis is a customer-facing role that requires a high level of enthusiasm, energy, and a passion for delivering excellent service....

  • It Customer Support Manager

    4 weeks ago

    Oregon, United States Towson MD Full time

    The Customer Services Unit (CSU) Manager ensures law enforcement officers and civil-service employees return to performing their duties as quickly as possible after experiencing a technology issue. The CSU manager also assists team leaders in providing a positive customer experience with mission critical services by responding to internal and external...

  • Customer Service Ambassador

    3 weeks ago

    Oregon, Wisconsin, United States Schulte Full time

    Guest Service RepresentativeCollegiate Hotel Group is seeking a skilled Guest Service Representative to join our team at Graduate Madison. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our guests.Key Responsibilities:Greet guests warmly and provide...

  • Customer Service Representative

    3 days ago

    Oregon, Wisconsin, United States Firestone Full time

    Job Summary: As a Sales and Service Technician at Firestone, you will be responsible for providing exceptional customer service and ensuring customer satisfaction with our products and services.Key Responsibilities:Assess customer needs through direct interactions and recommend appropriate products and services.Effectively communicate sales and promotions to...

  • Customer Service Representative

    4 days ago

    Oregon, Missouri, United States BTC Bank Full time

    Job Title: Customer Service RepresentativeBTC Bank is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Assist customers...

  • Customer Service Representative

    1 week ago

    Oregon, Wisconsin, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. You will assist customers with their insurance needs by providing accurate and timely information, process policy changes...

  • Customer Service Representative

    1 week ago

    Oregon, Wisconsin, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Model and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register...

  • Customer Service Representative

    3 days ago

    Oregon, Wisconsin, United States Taco Bell Full time

    Key Responsibilities:Taco Bell Mckee Rd As a Customer Service Representative, you will:Ensure customer satisfaction by providing quick, efficient service and quality productsProvide excellence in quality, service and cleanlinessMaintain knowledge and operation of all equipmentFollow and abide by all safety rules, policies, and proceduresAbout the Role:This...

  • Senior Customer Success Manager

    4 weeks ago

    Oregon, United States ClientSucces Full time

    Company Overview: ClientSuccess is a leading Customer Success Management platform that empowers companies to foster strong relationships with their customers, drive retention, and grow recurring revenue. Our mission is to help customer success teams deliver value at every stage of the customer journey. We are looking for a dynamic Senior Customer Success...

  • Senior Customer Success Manager

    3 weeks ago

    Oregon, Illinois, United States ClientSucces Full time

    Job Title: Senior Customer Success ManagerAt ClientSuccess, we're seeking a seasoned Senior Customer Success Manager to join our team. As a key member of our customer-centric organization, you'll play a pivotal role in driving customer satisfaction, adoption, and retention.Key Responsibilities:Manage a portfolio of 50-70 high-engagement customers, ensuring...

  • Customer Service Representative

    1 week ago

    Oregon, Wisconsin, United States Taco Bell Full time

    Key Responsibilities: Ensure customer satisfaction by providing quick, efficient service and quality products. Provide excellence in quality, service, and cleanliness. Maintain knowledge and operation of all equipment. Follow and abide by all safety rules, policies, and procedures.About the Role:Taco Bell is seeking a dedicated and customer-focused...

  • Customer Service Representatives

    2 weeks ago

    Oregon, United States GenoaBank Full time

    Position Summary Provides a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders and traveler’s checks. Responsible for comprehensive, prompt and efficient customer transactions. Responsible for promoting other banking products to customers as well as opening new accounts during...

  • Customer Success Manager

    4 months ago

    Oregon, United States Remarkable Full time

    Customer Success Manager required now for award-winning EdTech Platform provider. We’re excited to be working with a fantastic SaaS scale-up to help them find a new Customer Success Manager. This isn’t the first time we’ve supported this business and it won’t be the last! We’ve helped them grow with multiple hires over the past 2+ years, so we’re...

  • Customer Service Representative

    1 week ago

    Oregon, Wisconsin, United States Target Full time

    Be a Part of Something BigAs a Guest Advocate at Target, you'll play a key role in creating a welcoming experience for every guest, every time. Your friendly and genuine approach will make a lasting impression, setting the tone for a positive and memorable shopping experience.Your Key Responsibilities:Engage with guests in a friendly and approachable manner,...

  • Customer Service Lead

    3 weeks ago

    Oregon City, Oregon, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-growing restaurant chain that's passionate about serving delicious pizzas and salads to our guests. We're committed to creating a workplace culture that's inclusive, supportive, and empowering.Job SummaryWe're seeking a highly motivated and experienced Customer Service Lead to join our team. As a Customer Service Lead,...

  • Customer Service Representative

    4 weeks ago

    Oregon City, United States Credit Acceptance Full time

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest...

  • IT Service Manager

    4 weeks ago

    Oregon, Wisconsin, United States Promega Full time

    Job Title: Manager, IT Service and Desktop SupportJob Summary: We are seeking a highly skilled and experienced IT professional to lead our ServiceDesk and Desktop support teams. The successful candidate will be responsible for ensuring excellent, consistent service and support for internal end-user computing issues and desktop services 24/7 worldwide.Key...

  • Customer Service Lead

    1 week ago

    Oregon City, Oregon, United States MOD Pizza Full time

    MOD Pizza is a movement that believes companies can and should be a force for good in the lives of the people they employ and the communities they serve. As a Restaurant Leadership Position, you will be part of this movement, directing the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization.You will lead the...

  • Customer Service Representative

    2 weeks ago

    Oregon City, Oregon, United States Walgreens Full time

    Customer Service AssociateAt Walgreens, we're committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in making this happen.Key Responsibilities:Provide courteous, fair, and efficient checkout service to customers.Recommend items for sale to customers and suggest trade-up and/or companion...

Manager, Customer Service

3 months ago

Oregon, United States Crystal Clean, LLC Full time
Job DescriptionJob Description

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose: Oversee the Customer Service program at Crystal-Clean's Ohio TSDF as well as any other overlapping customer service needs throughout the organization.

Duties of the position: Manages the activities of Customer Service and engaged in handling day-to-day issues regarding the company's environmental and Industrial services by performing the following duties. Acts as customer contact for day-to-day issues regarding the company's Environmental and Industrial services. Interfaces with customers, sales force and operations to ensure smooth acceptance and management of waste services.

Essential Duties:

  • Provide support and reports to the General Manager and work closely with Sales/Marketing
  • Primary interface with customers
  • Works with Sales Representatives on pricing and with Operations on waste approvals, scheduling, and transportation issues.
  • Provides employees support and guidance on the technical accuracy, and professional interaction with customers.
  • Recommends approaches and services to deal with customer issues. Answers questions about service. Acts as an advocate for customers.
  • Determines work procedures, record retention, prepares work schedules, and expedites workflow.
  • Studies and standardizes procedures to improve efficiency of system.
  • Interface with customers and operations to make sure job/projects are completed as requested.
  • Provides proposals in reply to customer's requests for services.
  • May arrange for off-site shipments, prepare profile, manifest, and correspond with transportation department.
  • Ensures that Customer Service supports sales representatives in their effort to secure and maintain a client base.
  • Gather information and complete audits forms for customers.
  • Work with legal to complete contracts.
  • Some travel with sales representatives to meet customers.
  • Talks with customers by phone or in person about profiles and what is needed for approval.
  • May be responsible for signed manifests and invoices. Performs other, related duties as assigned. These are duties which may not be specifically listed in the class specification or position description, but which are within the general occupational series and responsibility level typically associated with the employee's class of work.
  • Other reasonable duties as assigned.

Skills:

  • Ability to read, analyze, and interpret the most complex documents and to respond effectively to the most sensitive inquiries or complaints.
  • Ability to write speeches and articles using original or innovative techniques or styles.
  • Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities.

  • Responsible for the customer service activities of a large operation.
  • Must have good leadership skills to motivates and guide others to ensure performance in accordance with clear expectations and goals.
  • Must possess good oral and written communication skills;
    • Customer service oriented with a strong desire to meet the clients' needs.
    • Decision making skills to select an effective course of action while controlling resources and expenditures.

Education/Experience

  • Bachelor's degree (B. A.) or related experience and/or training; or equivalent combination of education and experience.
  • A minimum of 5 years' experience in environmental or related field.
  • Knowledge of TSCA, RCRA HAZMAT, and OSHA regulations a plus.

HEALTH AND SAFETY DUTIES AND RESPONSIBILITIES

While performing this job, the employee is responsible for continuous adherence to the Company's Health & Safety Program. This includes: the health and safety of themselves and their coworkers, completing tasks in a safe manner, attending safety meetings and mandatory H&S training, and reporting any unsafe conditions, acts or unanticipated hazards to their Supervisor, General Manager or Health and Safety Specialist. Duties and responsibilities are detailed in the H&S Program Master Document and will be provided by the H&S Specialist and/or the direct supervisor during new-hire orientation, training sessions or upon request. ENVIRONMENTAL COMPLIANCE Employees are required to report any concerns associated with environmental compliance to their supervisor, General Manager or Environmental Manager. Employees are also required to complete training in hazardous waste management procedures, emergency response and other topics as outlined in the facility's training program and/or an individual training matrix.

COMPLIANCE STATEMENT

The personal and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PERSONAL DEMANDS

While performing the duties of this job, the employee will have a high level of customer contact; deals with confidential information, may work alone, work extended hours with frequent interruptions and repetitious operations. Must be able to work under the stress of meeting many requests from various departments and individuals, sometimes with conflicting deadlines. Employee shall always demonstrate cooperative behavior with colleagues, clients, customers and vendors.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands for data entry, handle, or feel; reach with hands and arms; and talk or hear. Occasional lifting, bending, stooping, or sitting in a confined position. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT

Office environment. The noise level in the work environment is usually quiet as in an office environment.

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.