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Jr. Sales Operations Analyst

5 months ago

Atlanta, United States Ware2Go Full time
Job DescriptionJob DescriptionAbout Ware2Go

Ware2Go, a UPS Company, simplifies the supply chain to make 1-2 day delivery possible for merchants of all sizes. Our tech-first approach to warehousing and fulfillment is changing the industry and giving merchants the flexibility and scalability they need to grow at every stage of their business -- from startups to enterprises.

This is a great opportunity to join a fast-growing company (growing 300% YoY) within the UPS brand and be a part of an intentional culture that believes in:

  • Building an environment where talented people thrive

  • Constant innovation

  • Diversity, equity, and inclusion

  • Creating a more sustainable supply chain

Position Summary

We’re looking for a Sales Operations Analyst to join our revenue operations team and help us continue to grow at scale. You’ll be responsible for driving operational efficiencies within sales processes by working cross functionally with the rest of the revenue team.

This role is equal parts strategic and tactical as you’ll have to leverage data to identify opportunities for improvement and then design and implement solutions.


Responsibilities

  • Work cross functionally with the Marketing, Sales, Customer Success and Onboarding teams to drive efficiencies in our customer acquisition processes.

  • Make recommendations to help improve internal customers’ productivity & performance; proactively review and identify leading and lagging indicators.

  • Monitor and analyze sales KPIs to proactively identify areas for improvement.

  • Work with the Director of Sales and Director of Marketing to create forecasts, identify pipeline gaps and risks.

  • Help continuously monitor, measure and improve the processes around post sales transition to create a seamless flow into customer onboarding.

  • Support ad hoc reporting and analysis within Salesforce and other systems.

  • Develop internal training materials and process documentation


Required Qualifications

  • 3-5 years of experience in sales operations, marketing operations, customer success, demand generation, sales or other related go to market roles.

  • Basic to intermediate Salesforce CRM administration experience or administrative experience across other similar technologies.

  • Experience with sales tools such as Gong, SalesLoft, and other adjacent technologies.

  • Strong analytical skills with the ability to tell stories with data and disseminate across the rest of the organization.

  • Ability to work independently and drive projects from start to finish in a fast paced environment

  • Highly collaborative, team oriented, and comfortable leading cross-functional projects


EEO Statement

Integrated into our shared values is Ware2Go’s commitment to diversity. Ware2Go is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Ware2Go has an ongoing responsibility to respect and support a globally diverse environment.


Statement to Third Party Agencies

To all recruitment agencies: Ware2Go only accepts resumes from agencies on the Ware2Go or UPS preferred supplier list. Ware2Go is not responsible for any fees or charges associated with unsolicited resumes.