Help Desk Production Support
2 weeks ago
Location: Columbus/OHJob Description:As a Technology Support II team member you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.Job responsibilities:
- Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
- Improve operational stability and availability through participation in problem management
- Monitor production environments for anomalies and address issues utilizing standard observability tools
- Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
- Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
- 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
- Exposure to observability and monitoring tools and techniques
- Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- Knowledge of one or more general purpose programming languages or automation scripting
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Help Desk Production Support
3 weeks ago
Columbus, United States Apptad Inc Full timeJob DescriptionJob DescriptionJob Title: Help Desk Production SupportJob Location : Columbus/OH, Plano, TX/ NJJob Duration: Long TermAs a Technology Support II team member you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining,...
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Help Desk Production Support
1 week ago
Columbus, United States Compunnel Inc. Full timeHelp Desk Production SupportLocation : Columbus/OHNote: It’s a 5 days onsite/ weekJob type: Contract Duration: 12+ MonthsAs a Technology Support II team member you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying,...
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Help Desk Production Support
1 week ago
Columbus, United States Compunnel Inc. Full timeHelp Desk Production SupportLocation : Columbus/OHNote: It’s a 5 days onsite/ weekJob type: Contract Duration: 12+ MonthsAs a Technology Support II team member you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying,...
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Help Desk Support Specialist
2 days ago
Columbus, Ohio, United States Novalink Solutions LLC Full timeJob SummaryNovalink Solutions LLC is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our end-users, troubleshooting software and hardware issues, and ensuring that our IT systems are running smoothly.Key ResponsibilitiesProvide technical support to end-users via phone,...
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Help Desk Support Specialist
11 hours ago
Columbus, Ohio, United States Idealforce Full timeJob Summary:Idealforce is seeking a highly skilled Help Desk Analyst 3 to join our team in Columbus, OH. As an onsite Help Desk Analyst, you will be responsible for providing technical support to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of IT systems.Key Responsibilities:Technical Support: Provide technical...
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Help Desk Support Specialist
2 months ago
Columbus, United States Insight Global Full timeMust haves:- 2 + yrs. Experience in Helpdesk/Service Desk/Desktop support role – REMOTE SUPPORT- Strong Troubleshooting background (phones, printers, laptops, etc.)- Experience with Microsoft Outlook or Lotus notes- Active Directory Experience (creating policies and making changes to policies)- SCCM Experience would be helpful—have they remotely...
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Help Desk Support Specialist
2 months ago
Columbus, United States Insight Global Full timeMust haves:- 2 + yrs. Experience in Helpdesk/Service Desk/Desktop support role – REMOTE SUPPORT- Strong Troubleshooting background (phones, printers, laptops, etc.)- Experience with Microsoft Outlook or Lotus notes- Active Directory Experience (creating policies and making changes to policies)- SCCM Experience would be helpful—have they remotely...
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Help Desk
1 week ago
Columbus, United States Vector Consulting, Inc Full timeOur government client is looking for an experienced Help Desk / Video Support Analyst on a 12+ months renewable contract opportunity in Columbus, OH.Position: Help Desk / Video Support AnalystRole and Requirements:The agency expects help desk analyst 2/video support specialist with preferred experience with Polycom RMX, Resource Manager, and endpoints along...
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Help Desk
3 days ago
Columbus, United States Vector Consulting, Inc Full timeOur government client is looking for an experienced Help Desk / Video Support Analyst on a 12+ months renewable contract opportunity in Columbus, OH.Position: Help Desk / Video Support AnalystRole and Requirements:The agency expects help desk analyst 2/video support specialist with preferred experience with Polycom RMX, Resource Manager, and endpoints along...
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Senior Help Desk Technician
3 weeks ago
Columbus, United States Astute Technology Management Full timeOverview Position Title: Senior Help Desk Technician Department: Services Compensation Breakdown: 100% Service Location: Columbus, Ohio Regular Hours: 40 M-F 7am to 6pm EST Pay Range: $25.00 to $29.00 Hourly Full or Part Time: Full-time Exempt or Non-Exempt: Exempt PTO Classification: H1 Supervisory Position: No Description Astute...
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Senior Help Desk Technician
3 weeks ago
Columbus, United States Astute Technology Management LLC Full time $25 - $29Job DescriptionJob DescriptionOverviewPosition Title: Senior Help Desk TechnicianDepartment: ServicesCompensation Breakdown: 100% ServiceLocation: Columbus, OhioRegular Hours: 40 M-F 7am to 6pm ESTPay Range: $25.00 to $29.00 HourlyFull or Part Time: Full-timeExempt or Non-Exempt: ExemptPTO Classification: H1Supervisory Position: NoDescriptionAstute...
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Senior Help Desk Technician
3 weeks ago
Columbus, United States Astute Technology Management LLC Full timeJob DescriptionJob DescriptionOverviewPosition Title: Senior Help Desk TechnicianDepartment: ServicesCompensation Breakdown: 100% ServiceLocation: Columbus, OhioRegular Hours: 40 M-F 7am to 6pm ESTPay Range: $25.00 to $29.00 HourlyFull or Part Time: Full-timeExempt or Non-Exempt: ExemptPTO Classification: H1Supervisory Position: NoDescriptionAstute...
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Help Desk Technician
3 months ago
Columbus, United States Proteam Solutions Full timeEssential Duties Respond to and diagnose interactions using systems analysis techniques and procedures through interactions with customers (faculty, staff and students) via phone, e-mail and or walk-in. Incident or Request recognition, research, consultation, resolution recognition, feedback to customers, and ownership. Provide excellent customer service and...
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IS (Help Desk) Analyst
3 months ago
Columbus, United States Aisin World Corp. of America Full timeJob DescriptionJob DescriptionJob Title: IS AnalystCompany: Aisin World Corp of AmericaDepartment: DX / Infrastructure & SecurityLocation: Seymour, IN Position ResponsibilitiesThe incumbent is expected to perform the following functions that the company has determined are essential to this position:Adhere to company IT processes and securityContribute to...
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IT Help Desk Associate
1 month ago
Columbus, United States Improveit Home Remodeling Full timeJob DescriptionJob DescriptionThe IT Help Desk Associate provides technical end-user support to a variety of employees, teams, and executives. This position is the initial point of contact for technical support requests received by phone, e-mail or other methods. This position is responsible for installing, diagnosing, repairing, maintaining, and upgrading...
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Help Desk Specialist
2 weeks ago
Columbus, United States AMP Public Power Partners Full timeAMERICAN MUNICIPAL POWER, INC. JOB DESCRIPTION This position is located in and will report out of Columbus, OH. Position Title: Help Desk Specialist Reports To: Manager of IT FLSA Status: Non-Exempt Basic Functions: The Help Desk Specialist will be responsible for providing desktop/laptop, mobile device, and application support to AMPs end user environment....
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Help Desk Lead
2 days ago
Columbus, Ohio, United States Vaco Full timeJob SummaryWe are seeking a highly skilled and experienced Help Desk Lead to join our team at Vaco. As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal staff and external vendors.Key ResponsibilitiesTechnical Support: Provide basic technical support to end-users, including...
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Help Desk Specialist
4 weeks ago
Columbus, United States American Municipal Power, Inc Full timeJob DescriptionJob DescriptionAMERICAN MUNICIPAL POWER, INC.JOB DESCRIPTIONThis position is located in and will report out of Columbus, OH.Position Title: Help Desk SpecialistReports To: Manager of ITFLSA Status: Non-ExemptBasic Functions: The Help Desk Specialist will be responsible for providing desktop/laptop, mobile device, and application support to...
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Help desk analyst 2
1 week ago
Columbus, United States S R INTERNATIONAL INC Full timePosition Description: IT Help Desk Analyst 2 DRC - Ohio Department of Rehabilitation & Correction A help desk analyst 2 with preferred experience with Polycom RMX, Resource Manager, and endpoints along with Microsoft Office 365, and can work successfully across multiple teams with professional written and oral communication. ODRC expects help desk analyst...
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IT Help Desk Specialist
3 weeks ago
Columbus, United States Crossland Construction Full timeGet to Know Us With a company built on family-by family-it's no surprise that working here is so much more than just putting on a hard hat and work boots. At Crossland, you join a group of Real Builders who care about bringing long-lasting facilities to our clients and providing the best culture and opportunities for our employees. With our own in-house...