Current jobs related to Customer Service/ Sales Support Rep - Camarillo - SaniSure LLC

  • Customer Service/ Sales Support Rep

    3 months ago

    Camarillo, United States SaniSure LLC Full time

    Job DescriptionJob DescriptionABOUT SANISURE SaniSure is a multinational manufacturer of single-use bioprocessing solutions (SUT) used in the production of biological drugs, including monoclonal antibodies, cell therapies, gene therapies, and vaccines. With operations in the U.S. and in Europe, SaniSure operates a leading platform of vertically integrated...

  • Customer Service Order Processor

    1 week ago

    Camarillo, United States Ultimate Staffing Full time

    Customer Service RepresentativeMon-Friday, fulltime 8am-5pm$22 hourly Customer Service Representative will be required to..Answer calls, emails, chat messages and make outbound calls. Log calls, process sample requests, process returns/replacements, categorize, file and retrieve documents using specific classification and organization systems.Reps must be...

  • Customer Service Order Processor

    1 week ago

    Camarillo, United States Ultimate Staffing Services Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeMon-Friday, fulltime 8am-5pm$22 hourly Customer Service Representative will be required to..Answer calls, emails, chat messages and make outbound calls. Log calls, process sample requests, process returns/replacements, categorize, file and retrieve documents using specific classification and...

  • Customer Service Order Processor

    1 week ago

    Camarillo, United States Ultimate Staffing Full time

    Customer Service RepresentativeMon-Friday, fulltime 8am-5pm$22 hourly Customer Service Representative will be required to..Answer calls, emails, chat messages and make outbound calls. Log calls, process sample requests, process returns/replacements, categorize, file and retrieve documents using specific classification and organization systems.Reps must be...

  • Customer Service Sales Representative

    4 months ago

    Camarillo, United States Vincent Vartanian-District Office Full time

    Job DescriptionJob DescriptionJoin Vicente Cedre Farmers Insurance Agency, a leading insurance agency in Camarillo, CA that is seeking a talented and motivated Customer Service Sales Representative. We take pride in our commitment to delivering exceptional service and building meaningful relationships with our clients.As a Licensed Customer Service Sales...

  • Customer Service Representative

    24 hours ago

    Camarillo, United States TEKsystems Full time

    Hours: * Monday through Friday 8-hour workday starting between 7am-9am * (3–6-month contract)Address: (100% On-Site Position) Camarillo, California, 93012Job Duties:* Customer Service representative will provide high level of customer service by inputting and ensuring correct processing of customer orders, returns, and repairs submitted via various input...

  • TSA Customer Service Representative

    2 months ago

    Camarillo, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 317 West Ventura Blvd** **City / State: Camarillo, CA US** **Date Posted: January 8, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1196803** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver....

  • Customer Service Representative

    4 days ago

    Camarillo, United States TEKsystems Full time

    Hours: * Monday through Friday 8-hour workday starting between 7am-9am * (36-month contract) Address: (100% On-Site Position) Camarillo, California, 93012 Job Duties: * Customer Service representative will provide high level of customer service by inputting and ensuring correct processing of customer orders, returns, and repairs submitted via various input...

  • Customer Service Representative

    1 week ago

    Camarillo, United States TEKsystems Full time

    Job DescriptionJob DescriptionHours: Monday through Friday 8-hour workday starting between 7am-9am (3–6-month contract)Address: (100% On-Site Position) Camarillo, California, 93012Job Duties:Customer Service representative will provide high level of customer service by inputting and ensuring correct processing of customer orders, returns, and repairs...

  • Sales & Customer Service Associate

    3 months ago

    Camarillo, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Camarillo 2360 Las Posas Rd. Do you have a passion for helping others? At the Massage Envy Camarillo franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to...

  • Sales-Focused Customer Service Associate

    3 weeks ago

    Camarillo, California, United States Vincent Vartanian-District Office Full time

    Job OverviewJoin Vicente Vartanian-District Office, a prominent insurance provider dedicated to offering top-notch service and fostering strong client relationships. We are on the lookout for a skilled and enthusiastic Customer Service Sales Representative.As a Licensed Customer Service Sales Representative, you will be integral in delivering tailored...

  • Patient Registration Rep

    4 weeks ago

    Camarillo, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • Customer Service Representative

    3 weeks ago

    Camarillo, California, United States SaniSure LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at SaniSure LLC. As a key member of our sales support team, you will be responsible for providing exceptional customer service experiences while supporting our sales team in a fast-paced environment.Key ResponsibilitiesProvide...

  • Sales and Customer Service Representative

    3 weeks ago

    Camarillo, California, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.Key ResponsibilitiesProvide outstanding...

  • Insurance Customer Support Specialist

    3 weeks ago

    Camarillo, California, United States Vincent Vartanian-District Office Full time

    Job OverviewJoin Vicente Vartanian-District Office, a prominent insurance provider, as we seek a dedicated and enthusiastic Insurance Customer Support Specialist. Our agency is committed to providing outstanding service and fostering strong relationships with our clients.As a Licensed Insurance Customer Support Specialist, you will be instrumental in...

  • Customer Service Liaison

    7 days ago

    Camarillo, California, United States Mycamarilloagent Full time

    Customer Relations RepresentativeAs a vital member of our Mycamarilloagent team, you will play a key role in our daily business operations and customers' success. Your primary responsibility will be to establish and maintain meaningful customer relationships, acting as a liaison between customer needs and agency departments.Key Responsibilities:Establish and...

  • Customer Service Representative

    3 weeks ago

    Camarillo, California, United States Ryan Charlon - State Farm Agent Full time

    Job OverviewAs a key member of the Ryan Charlon - State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Relationship Building: Establish and maintain strong relationships with customers, providing personalized support and guidance to meet their insurance...

  • Customer Service Representative

    3 months ago

    Camarillo, United States Freeway Funding Full time

    Customer Service Representative Location: Camarillo, CADepartment: Customer Service/Collections Type: Full TimeMin. Experience: Experienced We are a fast-paced consumer finance company that services indirect auto financing contracts for credit challenged customers. We are looking for a **Customer Service** **Call Center** **Representative** that is reliable...

  • Customer Service Representative

    2 weeks ago

    Camarillo, California, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "Be the Face of WalmartAs a Customer Service Representative at Walmart, you will play a vital role in creating a positive shopping experience for our customers. You will be the first and last point of contact for many customers, making a lasting impression on their shopping experience.Key...

  • Customer Service Representative

    18 hours ago

    Camarillo, California, United States Mycamarilloagent Full time

    Customer Relations RepresentativeAs a vital member of our Mycamarilloagent team, you will play a key role in our daily business operations and customers' success. Your primary responsibility will be to establish and maintain strong relationships with our clients, ensuring their needs are met and exceeded.Key Responsibilities:Establish and maintain customer...

Customer Service/ Sales Support Rep

4 months ago

Camarillo, United States SaniSure LLC Full time
Job DescriptionJob DescriptionABOUT SANISURE

SaniSure is a multinational manufacturer of single-use bioprocessing solutions (SUT) used in the production of biological drugs, including monoclonal antibodies, cell therapies, gene therapies, and vaccines. With operations in the U.S. and in Europe, SaniSure operates a leading platform of vertically integrated critical fluid management technologies and integrated solutions. Its single-use products and system solutions are sold to global pharma and biotech companies and are used from R&D through full-scale commercial cGMP manufacturing of among the most innovative large molecule therapeutics and vaccines.

We continue to be on a robust growth trajectory, via both organic and inorganic growth, as the company capitalizes on increasing global demand and continues its transition from a component manufacturer to an integrated systems and solutions provider.

Our primary offering includes high-value assembly solutions and a portfolio of market-leading products, including PharmaTainer bottles and carboys and related assemblies, Mixed4Sure mixing solutions, Flex4Sure bags and bag assemblies, Fill4Sure needles and needle assemblies, fittings, clamps and a wide range of silicone, braided and thermoplastic tubing solutions. The company has a growing portfolio of innovative solutions serving fast-growth applications, such as cell and gene therapies.

SaniSure is a high-growth, nimble and innovative company with a strong customer and market focus. Join us and grow your career at SaniSure

SUMMARY:

This is a pivotal role in ensuring SaniSure’s customers receive exceptional customer service experiences while also supporting the Company’s sales team by providing excellent communications with a customer-centric approach with the ability to multi-task in a fast-paced environment while collaborating with internal resources from the beginning of the quoting process through successful delivery to the end customer.


ESSENTIAL FUNCITONS:

  • Provide accurate product information, pricing, quotes, modifications, and product availably and delivery dates.
  • Process orders, quotes, returns, and exchanges accurately and efficiently.
  • Respond promptly to customer inquiries via phone, email, and chat, demonstrating professionalism and empathy.
  • Resolve customer complaints and concerns in a timely and courteous manner, striving to exceed customer expectations.
  • Coordinate with purchasing and production departments to track order status.
  • Run open order report daily. Communicate with customers and sales representatives regarding any potential delays or issues regarding customer orders.
  • Maintain customer database and update records with sales interactions and transactions in the ERP system, including customer resale certificates, W-9’s, and other required documents.
  • Partner with applicable departments to identify customer/order issues, including notifying accounting for customer credit hold situations and respond to all issues with a sense of urgency.
  • Ensure drawings are approved and signed prior to beginning the quoting process.
  • Review (in ERP) BoM’s (Bill of Materials) to ensure capability of producing orders by confirming all costs, parts, and labor.
  • Ensure margin accuracy by maintaining open communication with the sales team for approval.
  • Collaborate with the sales team to provide pre- and post-sales support.
  • Share any upselling and cross-selling opportunities with sales team to maximize sales revenue.
  • Prepare sales reports, presentations, and other documentation as needed.
  • Stay informed about product features, benefits, and specifications to effectively address customer inquiries and support sales team.
  • Participate in ongoing product training sessions to enhance product knowledge.
  • Share customer feedback and insights with relevant departments to drive continuous improvement.
  • Proactively communicate with internal and external customers.
  • Participate in periodic physical inventory process.
  • Performs other tasks as assigned.

QUALIFICATIONS:

  • High School diploma or equivalent; bachelor’s degree preferred.
  • 5+ years’ related customer service experience in a manufacturing environment for customized products, preferably in a Biopharma or similar highly regulated (ISO) industry.
  • Experience using ERP (Syteline preferred).
  • Aptitude for working with technical data associated with product lines.
  • Proven analytical and critical thinking skills.
  • Must be self-motivated with the ability to work independently as well as part of a team in a fast-paced environment.
  • Ability to multitask, prioritize, and manage time effectively.
  • Excellent Microsoft Office skills.
  • Excellent math and accounting skills.
  • Detail-oriented with a high level of accuracy in data entry and order processing.
  • Strong interpersonal skills with a customer-centric attitude.
  • Excellent verbal and written communication skills.
SaniSure is an Equal Employment Opportunity Employer.

SaniSure does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age, military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at humanresources@sanisure.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.