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Customer Service Liaison

2 months ago

Camarillo, California, United States Mycamarilloagent Full time
Customer Relations Representative

As a vital member of our Mycamarilloagent team, you will play a key role in our daily business operations and customers' success. Your primary responsibility will be to establish and maintain meaningful customer relationships, acting as a liaison between customer needs and agency departments.

Key Responsibilities:
  • Establish and maintain customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships by proactively marketing relevant products and services.
Requirements:
  • Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.
  • Ability to obtain Property and Casualty license.
Benefits:
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Health benefits.
  • Growth potential/opportunities for advancement within my agency.
  • Compensation $61,000.00 per year.