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Customer Service Representative
2 months ago
Hours:
* Monday through Friday 8-hour workday starting between 7am-9am
* (36-month contract)
Address: (100% On-Site Position) Camarillo, California, 93012
Job Duties:
* Customer Service representative will provide high level of customer service by inputting and ensuring correct processing of customer orders, returns, and repairs submitted via various input methods
* Participates in process improvement efforts to build capacity, improve service, and improve quality on an as needed basis.
* Assists customers via phone, live chat, and e-commerce with questions regarding
* Assists with coordination of Shipping, Production, accounting, and Quality Control with level 1 and 2 CSR reps when needed. products, pricing, and order details and first level technical assistances
* Coordinate and process instrument repairs on behalf of customer. Follow processes in all business systems to track repairs until process is fully complete.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
