Inside Sales Representative

2 months ago

Houston, United States Elementia Full time
Job DescriptionJob Description

Job Title: Inside Sales Rep

Company: Allura USA

Reports To Title: Area Sales Manager, Dallas

The Inside Sales Representative serves as the main point of contact for customers' purchase orders, proof of delivery, and estimated time of arrival (ETAs) for our products. In this role, the Inside Sales Representative will be responsible for providing exceptional customer service, generating leads through various channels, administering special programs, and supporting our sales team.

ESSENTIAL FUNCTIONS:

Customer Support:

  • Act as the primary point of contact for purchase orders, proof of delivery, and ETAs related to Allura fiber cement products.
  • Respond to customer inquiries and requests promptly, ensuring a high level of responsiveness and customer satisfaction.
  • Proactively stay in touch with customers on a regular basis to nurture relationships and address any potential concerns.
  • Strive to provide customers with excellent service throughout their interactions with the company.

Lead Generation:

  • Utilize both inbound and outbound channels, including Sales Force and the company website, to generate potential leads for Allura fiber cement products.
  • Identify and qualify potential customers who express interest in our products, understanding their specific needs and requirements.
  • Assess the potential of leads to become customers based on various criteria, including location and budget considerations.
  • Collaborate with relevant teams to schedule appointments with prospective customers.

Rebate Program Administration:

  • Administer price lists and other sales materials, ensuring accuracy and compliance with company policies.
  • Generate reports and facilitate the process of requesting rebates for eligible customers.
  • Execute sales strategies to maximize the effectiveness of the rebate program.

Marketing and Product Information:

  • Provide customers with sample literature and comprehensive information about our company's products and services, particularly Allura fiber cement products.
  • Present Allura fiber cement products to customers effectively, highlighting their features and benefits.
  • Manage marketing materials and samples efficiently, ensuring they are up-to-date and readily available for distribution.
  • Communicate promotions, price updates, and other relevant information to customers as needed.

Territory Manager Performance Tracking:

  • Develop monthly scorecards to track the performance of each Territory Sales Manager.
  • Analyze volumes generated by Distributors, Dealers, etc., to evaluate the effectiveness of their efforts.
  • Use the scorecards to identify areas for improvement and support the professional development of Territory Sales Managers.

Multifamily Quotes Management:

  • Monitor and track the expiration dates of all multifamily quotes.
  • Proactively contact customers to notify them of expiring quotes and explore opportunities to secure projects.
  • Collaborate with Regional Sales Managers (RSMs) and Area Sales Managers (ASMs) to provide additional information for analysis and decision-making.
  • Gather information on lost projects to identify underlying reasons and inform relevant stakeholders to enhance future performance.

% of Time Duties/Responsibilities

25%

Computer Entry/Maintenance

10%

Problem Solving/Customer Service

50%

Telephone/email customer contact

15%

Misc. project/paperwork/filing/support activities

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Excellent phone contact handling skills, with a keen ability to actively listen and understand customer needs.
  • Customer-centric approach, adapting and responding to different types of characters professionally.
  • Exceptional communication and presentation skills, both written and verbal.
  • Proactive, results-oriented mindset with the capability to work independently and collaboratively in a team setting.
  • Strong organizational skills and the ability to prioritize tasks effectively.
  • Handle phone inquiries and customer interactions with professionalism and courtesy.
  • Demonstrate a customer-centric approach in all interactions, ensuring customer experience remains a top priority.
  • Utilize strong communication skills to present our products and services to prospective customers effectively.
  • Exhibit a proactive and results-oriented attitude, seeking opportunities to enhance sales and marketing efforts.
  • Work independently and within a team, environment to achieve set objectives and exceed targets.
  • Prioritize and manage time effectively to handle multiple tasks and responsibilities efficiently.
  • Ability to complete critical tasks in a timely manner to meet deadlines.
  • Demonstrate strong computer skills to navigate various software and tools for sales and marketing activities.
  • Familiarity with ERP systems, preferably SAP

EDUCATION, EXPERIENCE, AND CERTIFICATION REQUIREMENTS:

  • Bachelor's degree from an accredited university or college.
  • Minimum of (1) year experience in a sales or marketing role.

  • Inside Sales Representative

    2 months ago

    Houston, United States FSG Full time

    Job Details Description Inside Sales Representative Description: Close contracts for partner programs that ensure partner and customer satisfaction. Inside Sales Representative Tasks: Sell the organization's products and/or services to established customers or new prospects via the telephone or walk-in business. Attend special training of...

  • Technical Inside Sales Representative

    2 weeks ago

    Houston, United States Core Group Resources Careers Full time

    Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.*Technical Inside Sales Representative Job Summary* We...

  • Inside Sales Representative

    3 months ago

    Houston, United States Advatix, Inc. Full time

    Job DescriptionJob DescriptionInside Sales Representative Role Summary Our client seeks an Inside Sales Representative to join their rapidly growing team. The Inside Sales Representative will initiate the sales process by preparing proposals, completing the account setup, and understanding customer requirements. They will partner with the sales team to...

  • Inside Sales Representative

    3 months ago

    Houston, United States Advatix, Inc. Full time

    Job DescriptionJob DescriptionInside Sales Representative Role Summary Our client seeks an Inside Sales Representative to join their rapidly growing team. The Inside Sales Representative will initiate the sales process by preparing proposals, completing the account setup, and understanding customer requirements. They will partner with the sales team to...

  • Inside Sales Representative

    3 weeks ago

    Houston, United States HousePro Full time

    Job DescriptionJob DescriptionHousePro, a leading residential HVAC contractor in Houston, is seeking a motivated and ambitious Inside Sales Representative to join our team. As an Inside Sales Representative at HousePro, you will play a key role in generating new business and cultivating relationships with our existing customers.Responsibilities:Actively...

  • Inside Sales Representative

    3 weeks ago

    Houston, United States HousePro Full time

    Job DescriptionJob DescriptionHousePro, a leading residential HVAC contractor in Houston, is seeking a motivated and ambitious Inside Sales Representative to join our team. As an Inside Sales Representative at HousePro, you will play a key role in generating new business and cultivating relationships with our existing customers.Responsibilities:Actively...

  • Inside Sales Representative

    4 weeks ago

    Houston, United States Wholesale Electric Supply Co. of Houston Full time

    Job title | Inside Sales RepresentativeReports to | Branch ManagerClassification | Non-exemptSchedule | Monday – Friday, 8 AM – 5 PM / 40 hours a weekSummary/Objective:The Inside Sales Representative position is responsible for developing and maintaining new and existing customer relationships to sell products and services for Wholesale...

  • Inside Sales Representative

    4 weeks ago

    Houston, United States Wholesale Electric Supply Co. of Houston Full time

    Job title | Inside Sales RepresentativeReports to | Branch ManagerClassification | Non-exemptSchedule | Monday – Friday, 8 AM – 5 PM / 40 hours a weekSummary/ObjectiveThe Inside Sales Representative position is responsible for developing and maintaining new and existing customer relationships to sell products and services for Wholesale Electric.Essential...

  • Inside Sales Representative

    1 month ago

    Houston, United States Voigt-Abernathy Full time

    Job DescriptionJob DescriptionSalary: up to $75k, based on experienceInside Sales RepresentativeHouston Area Inside sales representatives are responsible for customer service, preparing pump/parts quotations and complete pump quote packages, order entry and support of our outside sales force.Applicant’s abilities to include:Knowledge of industrial pumps,...

  • Technical Inside Sales Representative

    3 weeks ago

    Houston, United States Core Group Resources Full time

    Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.Technical Inside Sales Representative Job SummaryWe are...

  • Technical Inside Sales Representative

    3 weeks ago

    Houston, United States Core Group Resources Full time

    Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification. Technical Inside Sales Representative Job Summary We...

  • Inside Sales Representative

    2 weeks ago

    Houston, United States HEXA Containment Full time

    At HEXA Containment, our Inside Sales Representatives (ISR) are the driving force behind our commitment to exceptional customer service. ISRs work intensely to deliver the best solution to our customers, fast. An Inside Sales Representative instills confidence in our customers, letting them know they’ve come to the right place and that HEXA Containment is...

  • Inside Sales Representative

    2 weeks ago

    Houston, United States HEXA Containment Full time

    At HEXA Containment, our Inside Sales Representatives (ISR) are the driving force behind our commitment to exceptional customer service. ISRs work intensely to deliver the best solution to our customers, fast. An Inside Sales Representative instills confidence in our customers, letting them know they’ve come to the right place and that HEXA Containment is...

  • Inside Sales Representative

    3 months ago

    Houston, United States Advatix Inc Full time

    Job DescriptionJob DescriptionInside Sales RepresentativeRole SummaryOur client seeks an Inside Sales Representative to join their rapidly growing team. The Inside Sales Representative will initiate the sales process by preparing proposals, completing the account setup, and understanding customer requirements. They will partner with the sales team to...

  • Inside Sales Representative

    1 month ago

    Houston, United States LPC Personnel, Inc Full time

    Job DescriptionJob DescriptionWe are looking for a Bilingual Inside Sales Representative that will play a vital role in sales and customer service. As an Inside Sales Representative, your primary responsibility is to build and maintain strong relationships with clients, ensuring their satisfaction and maximizing the value of the products or services offered...

  • Inside Sales Representative

    1 month ago

    Houston, United States LPC Personnel, Inc Full time

    Job DescriptionJob DescriptionWe are looking for a Bilingual Inside Sales Representative that will play a vital role in sales and customer service. As an Inside Sales Representative, your primary responsibility is to build and maintain strong relationships with clients, ensuring their satisfaction and maximizing the value of the products or services offered...

  • Inside Sales Representative

    3 months ago

    Houston, United States Hybrid Global Logistics Services Full time

    Job DescriptionJob DescriptionDescription:Beemac Logistics is looking to build our Salesforce! We need dynamic, competitive, and entrepreneurial minded individuals who are motivated by unlimited earning potential. This is a unique inside sales position with the ability to make a SIX-FIGURE income in as little as 18 months! It is an opportunity to grow a book...

  • Inside Sales Representative

    1 month ago

    Houston, United States Michael Page Full time

    Manage the full sales cycle starting on day 1Metrics driven promotional structure with world class training throughout! About Our Client If you're looking for a long term career you've found the right place. This is a company to build a career at; one you're proud of, one that grows you personally, professional and financially- all while changing lives of...

  • Inside Sales Representative

    4 weeks ago

    Houston, United States Michael Page Full time

    Ability to build out your own book of business!Quick and clear progression to management opportunities About Our Client If you're looking for a long term career you've found the right place. This is a company to build a career at; one you're proud of, one that grows you personally, professional and financially- all while changing lives of others. Michael...

  • Inside Sales Representative

    4 weeks ago

    Houston, United States Hatfield and Company, Inc. Full time

    We are seeking a Top Quality individual for an Inside Sales Representative position in our Houston, TX office for Industrial Sales of Filtration, Instrumentation, Valves, and other products related to the Industrial, Oil & Gas, Food & Beverage, Hospitals, Petrochemical, Power & Refining markets. The ideal candidate is a self-starter that thrives in a...