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Risk Operations Analyst

2 months ago

Houston, United States TekWissen LLC Full time
Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Job Title: Risk Operations AnalystLocation: Draper, UT 84020 / Houston, TX 77040Duration: 6 MonthsJob Type: Contract Work Type: HybridJOB DESCRIPTION:
  • As a Risk Operations Analyst on our Risk Onboarding Team, you will be responsible for reviewing new and existing accounts for potential fraudulent activity while adhering to risk and compliance requirements.
  • This role will include verifying the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes while establishing and maintaining strong customer relationships.
We'd love to chat if you have:
  • 1-3 years of fraud and risk investigation operations experience preferably in ecommerce, payments or financial services
  • Strong data analysis and investigative skills
  • Puts a high value on accuracy and completeness of work including case notes, customer due diligence, and fraud investigations
  • Has the ability to communicate clearly, and effectively with customers while investigating suspicious activity
  • Possesses excellent organizational and time management skills must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines
  • A proven ability to learn and adapt to new processes and follow standard operating procedures
  • Excellent problem solving skills
  • Thrives in a fast pace environment
  • Independent decision maker with the ability to confidently back up actions
Expected Outcomes
  • Conduct KYC due diligence and fraud reviews when assessing new customer accounts for risk exposure
  • Contact customers as needed regarding missing documentation or clarification about verification documents
  • Successfully able to review and analyze newly onboarded customer accounts and relevant documentation in a high paced environment within established SLAs
  • Keen eye to detecting red flags and making good judgment decision with minimal supervision
  • Identify, research and highlight trends relating to risk management
TekWissen Group is an equal opportunity employer supporting workforce diversity.