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Field Engineer

4 months ago

Charlotte, United States Yokohama Off-Highway Tires America,Inc Full time
Job DescriptionJob Description

The Field Engineers oversee product performance in the field and utilizes that knowledge to provide engineering support to customers, the YOHTA sales department, the tire design engineers, and manufacturing personnel based at YOHTA’s global affiliates. 50% of a field engineer’s time is spent time visiting customer locations within the US to understand how YOHTA products are being utilized and how they are performing. The other 50% of their time is spent planning field evaluations, analyzing claim and test data, reporting, and providing technical support to internal and external customers. Field engineers function independently with high level guidance from management. Strategic and technical oversight and leadership will be provided by the CTO for the YOHT Group. The candidate filling the open position will focus on AG, OTR and/or TBR tires.

Location: Charlotte, NC

Duties and Responsibilities:

  • Provide technical support to field sales staff and customers in the USA
  • Plan, conduct, and report results of field investigations
  • Analyze test and claim data to convey tire performance to internal and external customers as appropriate
  • Identify opportunities for product improvement and advocate for changes
  • Support organization, planning, and conducting training sessions for sales and customers
  • Evaluate use and maintenance conditions to make product recommendations and/or recommendations regarding use and maintenance that will improve product performance
  • Help mentor and direct less experienced field engineers
  • Represent YOHTA in industry associations and standardizing bodies
  • Any other duties as assigned by corresponding management.

Essential Knowledge and Skills:

  • Mechanical and technical aptitude
  • Customer service oriented
  • Background with commercial vehicles and/or tire products or auto industry is a plus.
  • Strong interpersonal skills with strong verbal and written communication
  • Data driven, detail oriented, self-motivated, organized.

Education and Experience:

  • BS degree in engineering, math, or science
  • 1-2 years experience
  • Ability to travel 50%
  • Ability to physically manipulate heavy tires, cut tires for analysis, handle large sections of cut tires, manipulate tire and wheel assemblies, and proficiency in utilizing tools and relevant equipment.
  • Proficiency in conducting data analysis and creating technical reports

We are seeking a motivated member to join our team who can help us to continue to grow. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Further, YOHTA recognizes any additional protected classes consistent with the jurisdictions where it does business. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.