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Veterinary Client Service Representative

5 months ago

Duluth, United States Duluth Animal Hospital Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Paid time off
  • Vision insurance

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • Fun Working Environment
  • Interact with Pets
Job Summary
Are you a pet lover with a passion for customer service? If so, wed like to hear from you We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

Responsibilities
  • Greet owners as they arrive
  • Check-in animal patients for their appointments
  • Collect and confirm pet and owner information
  • Answer phones
  • Schedule, confirm, and cancel appointments
  • Process payments
  • Other administrative duties, as assigned
Qualifications
  • Excellent customer service skills
  • Effective communication with clients and coworkers
  • Comfortable working with a variety of animals
  • Proficient in Microsoft Office, scheduling software, and other technology