Veterinary Technical Solutions Specialist
4 days ago
We are seeking a highly skilled Veterinary Technical Solutions Specialist to join our team at US Tech Solutions. As a key member of our staff augmentation firm, you will provide technical support and expertise to our clients in the animal health industry.
Job Summary:The Veterinary Technical Solutions Specialist will be responsible for addressing and responding to product inquiries, complaints, and suspected adverse events in a timely and appropriate manner. This role requires a strong understanding of veterinary practice issues and procedures, as well as excellent customer service skills.
Key Responsibilities:- Provide technical support and expertise to clients in the animal health industry
- Address and respond to product inquiries, complaints, and suspected adverse events
- Maintain a high level of technical and clinical expertise related to animal health products
- Document all communications within the company's validated database
- Ensure timely and accurate communication and adherence to all company SOPs
- Support external and internal sales representatives as needed
- Research pertinent topics and prepare reports as requested by the Manager
- Associate Degree or higher in Life Sciences or Veterinary Technician
- Minimum of 3 years' experience working in a veterinary clinic (veterinary assistant and/or technician)
- Strong customer service background and commitment to excellence
- Ability to understand and apply relevant GMPs and have an understanding of pharmacovigilance and complaint handling Compliance requirements
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are committed to delivering exceptional service and support to our clients and employees.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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