Hotel Night Auditor
4 weeks ago
$17 - $17.50 hourly
Responsibilities:- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Ensure all guests feel they are having an exceptional experience at the property
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Proficiency with computers is required; experience with reservation and accounting software is desired
- High school diploma or equivalent required; some college preferred
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Overnight shift; requires flexible hours
- Excellent customer service and communication skills are required
At Embassy Suites by Hilton Indianapolis North, we know it is the people who create the experience. So, we care about our people. As such, we believe in providing care to both our guests and associates. Enjoy an engaging work environment, and empowerment to be your best.
Benefits: Full-time, includes health, dental, and vision at some of the lowest rates in the country. As a company, Encore Enterprises pays half of your insurance benefits by providing a 50% contribution to full-time employees.
The hotel has many benefits as well - Hilton Hotel discounts (some hotel discounts as low as $39 a night), Travel discounts, 50% off all food at any Hilton Hotel, monthly bonuses for great Service Scores, and more We are a partially renovated hotel looking for great personalities to be the face of the relic Embassy Suites Indianapolis North.
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