![MONTICELLO AREA COMMUNITY ACTION AGENCY](https://media.trabajo.org/img/noimg.jpg)
Caseworker - Emergency Assistance
1 month ago
Job title: Caseworker
Employment status: Full-time, 40 hours per week
FLSA status: Non-exempt
Pay range: $17 - $20 per hour
Department/Program: Emergency Assistance
Impact area: Economic Opportunity
Work location: Main office in Charlottesville with regular travel to Fluvanna office
Telework: Up to 40%
Minimum requirements: Highschool diploma or GED and 1+ year of experience in customer service, social services, or client-facing roles.
About the job
Caseworkers for MACAA’s Emergency Assistance program support Louisa, Nelson, and Fluvanna County residents who are seeking emergency financial assistance for a variety of needs, including rent/mortgage, utility, fuel, automobile repair, and medications. Caseworkers guide potential clients through a screening process to determine eligibility for assistance and, if eligible, assist them in completing the necessary steps to receive aid. This position offers clients empathy, resources, and efficient, equitable management of their case. The role involves both client intake and case management duties, and it requires excellent communication, problem-solving, and organizational skills.
Preference will be given to applications received by July 31. See application instructions section below.
About us
Monticello Area Community Action Agency (MACAA) partners with individuals and families experiencing low income to eliminate the condition of poverty by promoting economic empowerment, equitable access to healthcare and nutritional support, and the education and development of the whole family. We work alongside local leaders and community partners in our service area to leverage our collective resources and experiences and create sustainable solutions that connect more families to opportunity – and make our region a better place to live for everyone.
Job responsibilities
- Conduct intake procedures by helping clients to access and complete applications, determining client eligibility, distributing aid, and maintaining confidential records.
- Offer client referrals to additional resources supporting the financial needs of families in our service areas.
- Collect, analyze, and report on Emergency Assistance data to move the program forward, with a mindset of continuous growth and improvement.
- Complete data reports for submission to the EA team, senior leadership, the Board of Directors, and local, state, and federal partners and grantmaking agencies.
- Work with EA team to streamline processes, improve equitable access to services, and support best practices.
- Build, maintain, and enhance partnerships with other local organizations and agencies to improve service delivery and build individual, family, and community resilience through advocacy.
- Be a valuable resource to the community by ensuring that information on how to access our services is widely available.
Qualifications
Minimum:
- Highschool diploma or GED.
- 1+ year of experience in customer service, social services, or client-facing roles.
- Technology skills—You quickly learn how to use new programs and platforms and can troubleshoot for yourself and your clients successfully.
- Ability to navigate high-stress situations—Your calm demeanor and conflict resolution skills enable you to support clients in heightened states of emotions and handle yourself well in tense situations through professionalism and empathy.
- Data-management skills — You’re able to collect, organize, and manage large quantities of information across multiple platforms and processes, while maintaining confidentiality of sensitive data.
- Multi-tasking and Prioritization skills — You have the time management skills to juggle multiple clients, administrative work, team development, and day-to-day tasks. You complete these different priorities efficiently, supporting both client and organizational goals with timeliness and accuracy.
- Ability to work independently and with a team —You can complete significant portions of your tasks independently and come together with the team when necessary to support one another through collaboration, troubleshoot issues, and implement new ideas.
Strongly preferred:
- Bilingual in English and Spanish. Increased pay for Spanish language skills is available.
Nice-to-have:
- 6+ months experience with client intake.
- 1+ year in Community Action, non-profit, or community-centered work.
- An understanding of the conditions of poverty—how it evolves, moves through generations, and affects individuals, families, and communities.
- Experience implementing trauma-informed services and care.
Special requirements
- Must pass background searches.
- Must have reliable, independent transportation. Travel between localities based on the needs of clients will be required. Mileage reimbursement is available for travel to/from sites outside of the position’s assigned work location(s).
- Must have reliable home internet.
Who will love this job
- Empathetic — You come to this work with a sense of compassion for all people, treating our clients with professionalism and respect.
- Community-centered— You recognize that these services fill a vital need for many, and you’re passionate about serving and uplifting your community members.
- People-oriented —People are at the center of your work, you strive to build meaningful connections, maintain regular communications, and support clients to self-sufficiency.
- Thorough—Your natural tendency to follow up on tasks and see them through to completion will ensure loops are always closed and details are always accurate.
- Effective communicator— You can communicate clearly and concisely across multiple mediums with clients, teammates, and partners.
- Problem-solver—You have an innate willingness to learn, and you pick up new things quickly. You can self-teach, when necessary, by researching and implementing effective solutions.
Why you should join us
At MACAA, we believe that when we work together, we’re able to create opportunities for all people to thrive, build strong, resilient communities, and ensure a more equitable society. We strive to form and cultivate teams with diverse backgrounds, skills, and perspectives that reflect the diversity of those we serve and enable us to live out our mission.
For this position, we offer a full benefits package, with:
- Generous PTO and paid holidays
- Voluntary group medical, dental, vision, and supplemental insurance coverage
- Employer-paid life and disability insurance coverage
- Retirement and health savings plan options
- Opportunity to telework up to 40% of the time (2 days per week) pending program/operational needs
How to apply
Please submit your application through our career center at macaa.org/careers. Internal applicants must apply through their ADP profile. Candidates must include a resume with their application. Incomplete applications will not be considered. Please do not submit your application by email. Qualified candidates will be contacted for interviews. Preference will be given to applications received by July 31. Target start date for this role is late-August.
-
Casework Intern
1 month ago
Charlottesville, Virginia, United States International Rescue Committee Full timeThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...
-
Casework Assistant
2 months ago
Charlottesville, United States International Rescue Committee Full timeThe International Rescue Committee (IRC) responds to the worldâs worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental...
-
Casework Assistant
1 month ago
Charlottesville, Virginia, United States International Rescue Committee Full timeThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...
-
Casework Intern
1 month ago
Charlottesville, United States International Rescue Committee Part timeThe International Rescue Committee (IRC) responds to the worldâs worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental...
-
Intensive Case Management Caseworker
2 weeks ago
Charlottesville, United States International Rescue Committee Full timeRequisition ID: req53028 Job Title: Intensive Case Management Caseworker Sector: Social Work Employment Category: Regular Employment Type: Full-Time Compensation: USD 24.50 - 26.30 Hourly Location: Charlottesville, VA USA Work Arrangement: Job Description Job Overview:The Intensive Case Management (ICM) Caseworker will address barriers to safety and...
-
Caseworker
2 months ago
Charlottesville, United States International Rescue Committee Full timeThe International Rescue Committee (IRC) responds to the worldâs worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental...
-
Intensive Case Management Caseworker
2 months ago
Charlottesville, United States International Rescue Committee Full timeThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...
-
Intensive Case Management Caseworker
1 month ago
Charlottesville, United States International Rescue Committee Full timeThe International Rescue Committee (IRC) responds to the worldâs worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental...
-
Intensive Case Management Caseworker
2 months ago
Charlottesville, Virginia, United States IRC - The International Rescue Committee Full timeMajor Responsibilities:Responsibilities include, but are not limited to:\- Determine client eligibility for ICM and SCM programming and conduct intake assessments, review program expectations, outcomes, and confidentiality with each potential client.\- Develop individualized, SMART Self-sufficiency plans for each client enrolled in the ICM or SCM program.\-...
-
Emergency Veterinarian
3 months ago
Charlottesville, United States Greenbrier Emergency Animal Hospital Full timeJob DescriptionJob DescriptionDescriptionGreenbrier Emergency Animal Hospital is seeking a Veterinarian to join our team and share our passion for exceptional care. Situated in the locale of Charlottesville, VA, we stand as a beacon of emergency veterinary services, providing unparalleled care on nights, weekends, and holidays, 365 days a year. Our facility...
-
Caseworker
2 months ago
Charlottesville, United States IRC - The International Rescue Committee Full time**Major Responsibilities:** Responsibilities include, but are not limited to: \- Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment. \- Conduct intake services with clients to assess needs. Develop...
-
Caseworker
3 months ago
Charlottesville, Virginia, United States IRC - The International Rescue Committee Full timeMajor Responsibilities:Responsibilities include, but are not limited to:\- Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.\- Conduct intake services with clients to assess needs. Develop self-sufficiency...
-
Heavy Truck/Diesel Mechanic
4 weeks ago
Charlottesville, United States Atlantic Emergency Solutions Full timeJob DescriptionJob DescriptionDescription:Atlantic Emergency Solutions offers competitive pay and comprehensive benefits package at or above industry standards. Compensation is based on experience and certifications. Any payrate advertised in this ad is not provided or authorized by Atlantic Emergency Solutions.Atlantic Emergency Solutions is seeking...
-
Emergency Medicine Physician Assistant
1 month ago
Charlottesville, United States Palm Health Resources Full timePalm Health Resources is hiring for a Clinical Nurse Specialist for the Emergency Department in beautiful Central Virginia! This area boasts world-renowned historic sites, scenic parks and waterways for outdoor adventures, fun activities for families, vibrant arts and culture, great shopping spots, guided tours! This is an exciting opportunity to partner...
-
Veterinarian - Medical Director
2 weeks ago
Charlottesville, United States Greenbrier Emergency Animal Hospital Full timeJob DescriptionJob DescriptionDescriptionGreenbrier Emergency Animal Hospital is looking for a wonderful Medical Director to join our team and share our passion for exceptional care. Situated in the locale of Charlottesville, VA, we stand as a beacon of emergency veterinary services, providing unparalleled care on nights, weekends, and holidays, 365 days a...
-
Charlottesville, Virginia, United States Greenbrier Emergency Animal Hospital Full timeEmpathetic Client Service Specialist at Greenbrier Emergency Animal HospitalAre you a devoted animal lover with outstanding customer service abilities? Greenbrier Emergency Animal Hospital is seeking a Client Service Specialist to provide solace and assistance to both pets and their guardians during challenging times. Become a vital part of our team and be a...
-
Veterinary Client Service Representative
2 months ago
Charlottesville, United States Greenbrier Emergency Animal Hospital Full timeJob DescriptionJob DescriptionDescription Seeking Compassionate Customer Service Representative for Our Emergency Animal Hospital! Are you a compassionate animal lover with exceptional customer service skills? Join our team at Greenbrier Emergency Animal Hospital and become the voice of comfort and care for both pets and their worried owners during their...
-
Emergency Management Coordinator
16 hours ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled and experienced Emergency Management Coordinator to join our team at the Commonwealth of Virginia. As a key member of our emergency management team, you will be responsible for assisting with preparedness, response, and recovery efforts in the event of planned and unplanned incidents that impact our operations.Key...
-
Social Worker
1 month ago
Charlottesville, United States Hospice of the Piedmont Inc. Full timeJob DescriptionJob DescriptionDescription:Hospice of the Piedmont is currently seeking a full-time Social Worker who is compassionate and dedicated to join our East Team. As a Hospice Social Worker, you will play a crucial role in providing direct casework and counseling services to patients and their families, ensuring their psychosocial needs are met with...
-
Emergency Preparedness Manager
4 days ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timePosition Overview: The Commonwealth of Virginia is seeking qualified candidates for the role of Emergency Management Coordinator. This pivotal position is tasked with supporting the planning, response, and recovery efforts related to both anticipated and unforeseen events that may affect the operations of the organization, ensuring the provision of...