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Compassionate Veterinary Customer Support Specialist

2 months ago

Charlottesville, Virginia, United States Greenbrier Emergency Animal Hospital Full time
Empathetic Client Service Specialist at Greenbrier Emergency Animal Hospital

Are you a devoted animal lover with outstanding customer service abilities? Greenbrier Emergency Animal Hospital is seeking a Client Service Specialist to provide solace and assistance to both pets and their guardians during challenging times. Become a vital part of our team and be a source of support for those in need.

  • Deliver compassionate assistance to pet guardians via phone and in-person interactions
  • Gather precise information to facilitate effective patient care
  • Handle incoming communications with professionalism and efficiency
  • Maintain patient documentation and ensure smooth coordination of care
  • Work collaboratively with veterinary personnel for optimal patient support

Preferred Qualifications:

  • Prior experience in customer service, ideally within a healthcare setting
  • Excellent communication skills and the ability to remain calm under pressure
  • Genuine passion for animals and dedication to high-quality care
  • Proficient multitasking in a dynamic environment
  • Willingness to work flexible hours

Benefits:

  • Competitive compensation
  • Comprehensive health insurance
  • Opportunities for professional growth
  • Supportive and collaborative workplace culture
  • Discounts on veterinary services
  • Flexible work schedule
  • 401(k) matching program
  • Paid time off
  • Meaningful work every day