Service Advisor

3 weeks ago


Glenwood Springs, United States Mountain Chevrolet Full time
Job DescriptionJob Description

Mountain Chevrolet is accepting applications for qualified automotive service advisors

Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply below

BENEFITS:

  • Health Insurance
  • Paid Vacation
  • Paid Training
  • Closed Sundays
  • Outdoor lifestyle 
  • 401k with employer match

RESPONSIBILITIES:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

REQUIREMENTS:

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred, but not required
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • Xtime/Dealertrack experience a plus
  • Bilingual (Spanish) is a plus

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