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Application Technical Specialist SME
2 months ago
Client : DC Government
Location : Washington, D.C. (onsite)
Job Description:
The resource will be required to work / train during the week for the first few weeks on the job. Once the resource is fully trained, the resource will be scheduled to work 10-hour shifts on Saturday and Sunday.
CONTRACT JOB DESCRIPTION
Responsibilities:
1. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty.
2. Identifies improvements to project standards to achieve high quality services/products. This is a professional position which may require subject matter expertise consistent with demanding and rare technological skills.
3. May require coordination of programming activities being conducted by the application development team.
4. Confers with other business and technical personnel to resolve problems of intent, inaccuracy, or feasibility of computer processing and project design.
5. Works with necessary personnel to determine if modifications are necessary with interested personnel to determine necessity for modifications or enhancements.
6. Leverages excellent written and verbal communication skills to develop new business process and programming solutions as directed by business and technical stakeholders.
7. May coordinate activities of application implementation and upgrades.
8. Able to identify best practices and standards for the use of aproduct.
9. Proven track record of hands-on technical design and implementation work within large complex systems.
10. Proven hands-on technical work with a variety of technologies.
11. Demonstrated technical expertise integrating a variety of diverse technical environments and cross-platform technologies.
12. Delivers support for industry specific applications that require integration with statewide systems or applications.
13. Interacts with executive level business users or technical experts.
14. Advanced experience in the required technical subject matter.
15. May function as a niche technical SME (Subject Matter Expert).
16. Has proven experience across large and complex implementations and systems.
Minimum Education/Certification Requirements:
Bachelors degree in IT or related field or equivalent experience
Experience:
- providing IT Support in a public safety environment: 2 years (Preferred)
- 1-5 yrs. conveying technical and functional concepts: 5 years (Preferred)
- 1-5 yrs. preparing complex technical documentation: 5 years (Preferred)
- plan, coordinat, monitor project activities: 3 years (Preferred)
- leading projects, ensuring are in compliance: 3 years (Preferred)
- providing technical diagnostics, troubleshooting: 5 years (Preferred)
- responding and troubleshooting end users technical concerns: 5 years (Preferred)
- diagnosing and repairing peripheral equipment: 5 years (Preferred)
- tracking and escalating open technical issues: 5 years (Preferred)
- public safety IT environment: 5 years (Preferred)
- providing technical assistance: 5 years (Preferred)
- supporting application functionality and access: 5 years (Preferred)
- providing determination between N/W: 5 years (Preferred)
- desktop imaging, deployme: 5 years (Preferred)
