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Technical Writer

2 months ago

Washington, United States RB Consulting Inc. Full time $70,000 - $80,000
Job DescriptionJob Description

Technical Writer 53-08-9001

Washington D.C.

RB Consulting, Inc. ("RBCI") is a company that truly believes that workforce diversity is a major contributor to success. Since its inception, RBCI has made a concerted effort to attract and recruit talented individuals from all walks of life. RBCI is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing information technology (IT) services and solutions, and professional services to commercial businesses, the Department of Defense (DoD), and other federal agencies.

We provide exceptional management and technology solutions that deliver practical and innovative results to our clients. With experience in project management, software design and development, systems integration, business analysis, testing, logistics operations, and financial management solutions, RBCI specializes in delivering custom applications that leverage commercial off-the-shelf (COTS) products. At RBCI, we pride ourselves in providing our clients with superior solutions and services that result in more than simply meeting mission requirements; we strive to solve their toughest problems while exceeding their expectations in responsiveness and flexibility.

RBCI provides generous benefits to our employees, including health/dental insurance, short-term/long-term disability, and a 401(K)-retirement plan, in addition to a highly competitive salary.

For more information, please visit us at www.rbci.us.

Position Summary

RBCI is seeking an experienced Technical Writer to join our team providing services to The Department of Veterans Affairs (VA), Office of Small and Disadvantaged Business Utilization (OSDBU) in Washington D.C. The successful candidate will work on the OSDBU Executive Leadership Interdisciplinary Tactical Excellence (ELITE) Support Service contract supporting the Veterans Affairs (VA). The incumbent will be responsible for crafting, editing, and managing a wide array of communications for the VA. This role involves creating speeches, briefing materials, and reports for senior executives, as well as developing content for public consumption and internal communications. The ideal candidate will possess exceptional writing and editing skills, a keen eye for detail, and the ability to handle sensitive information with discretion. Federal requirements prohibit the use of AI in this capacity. This position is hybrid (3 days a week in office, 2 remote.) The office is a Downtown DC Metro Accessible location.

(Military Veterans are highly encouraged to apply)

Responsibilities
  • Elite level of technical writing and editing, to include formatting, proofing, and enhancing training materials, briefs, white papers, manuals, requirements analyses, specification documents, department-wide messages, speeches, talking points, etc.
  • Requirements development consists of elicitation, definition, and analysis.
  • Follow VA style guide, and 508 compliance regulations for writing.
  • Create senior executive speeches and talking points for public consumption.
  • Develop close-hold communications for Cabinet level briefings.
  • Edit reports designed to apprise the Deputy Secretary of Veterans Affairs of weekly client actions.
  • Facilitate real-time-editing senior executive stakeholder meetings.
  • Write detailed status updates of ongoing projects for use by executive leadership.
  • Write plain language copy to inform the veteran community of available business funding and continuing education benefits.
  • Proofread, edit, and coordinate internal and external communication flows, including memos, newsletters, intranet content, SharePoint, and congressional reports.
  • Write and edit scheduled and ad hoc communications with external stakeholders, including sensitive communications with VA external senior federal stakeholders.
  • Ensure that federal staff has necessary written materials for events and correspondence.
  • Create, implement, and conduct executive writing training workshops for internal audiences of federal staff.
  • Ensure organization-wide compliance with the Department of Veterans Affairs style guide requirements.
  • Review digital artifacts to ensure compliance with Section 508 and coordinate with federal staff to ensure accessibility compliance throughout the organization.
  • Be physically present and perform desk duties at designated posts as required by contractual requirements, which may include processing and routing mail for federal clients.
  • Print and bind written materials as requested for executive use.
  • Process and track office communication support requests while maintaining the communication request system.
  • Create templates for pre- and post-event summaries of OSBDU outreach efforts.
  • Engage guests during virtual mentorship sessions, providing links and resources.
  • Ensure that all identified requirements are being addressed and apply change control procedures.
  • Implement documentation standards and procedures, to include tracking due dates and revision histories, and ensure compliance throughout the team.
  • Maintain up-to-date administrative and reference documentation, to include style guides, SOPs, PWS, templates, and calendars, to promote the efficiency of the team.
  • Other Duties May Include: Planning and overseeing execution of in-person and virtual business seminars, matchmaking events, internal training, and industry days to include end-to-end event execution, including exhibit space planning and logistics coordination with external event coordinators.
Basic Qualifications
  • Bachelor's degree in English, Journalism, Technical Writing, or similar discipline.
  • 5 years' + experience as an effective organic writer, without the use of AI technology.
  • Expert level experience with Microsoft Suite of Applications and Visio.
  • Experience preparing, editing, and finalizing enterprise level correspondence for executive leadership.
  • Ability to communicate effectively, verbally and in writing, to interact effectively with internal and external vendors, project team members, management, and agency departments, and to build relationships and use facilitation skills with both technical and non-technical personnel.
  • Must maintain confidentiality of work-related information and materials.
  • Must be a US Citizen and be able to obtain a Tier 2 Moderate Risk Background Investigation (MBI)

Preferred Qualifications

  • Prior government contracting experience.
  • Previous experience with communications such as regulation changes, legislative proposals, policy action, responses to media, speeches, and testimonies.
  • Previous experience with VA Information Systems or VIEWS (VA Integrated Enterprise Workflow Solution).
  • Trained in 508 Compliance.
  • Familiarity with government writing style guides.
  • Proven leadership and project management skills.
Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

RBCI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or veteran status.