Account Associate

2 months ago


Saint Louis, United States Elveeta Macon - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
We are looking for someone interested in a future in the insurance industry. We are servant leaders who work for our customers. You will make money as you utilize your emotional and intellectual intelligence to connect with customers and meet their needs. Here at the Macon agency you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your engaging personality, customer service and marketing skills, along with a desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, setting appointments and being a team contributor. We make new friends as we anticipate the needs of our small business owners and apartment leasing managers in our community. We work hard and play hard You will be respected and appreciated for what you bring to the table. If this is a match we will sponsor your insurance licenses.

We look forward to connecting with you if you are a customer-focused and empathetic team member. We anticipate significant internal growth opportunities for licensed and dedicated marketing minded candidates.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a client-focused, needs-based review process to educate customers about insurance options.
  • Utilize social media and exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Seeking a career not a job.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent telephone, computer and written word communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving
BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Stipend for Health benefits (when licensed)
  • Valuable career-building experience and training


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