Customer Support Specialist
2 weeks ago
Customer Support Specialist
San Francisco, CA 94104 (Onsite *local candidates)
$24hr(Weekly pay + Benefits)
3-6 month temp to turn permanent
Full-time(M-F) 8:30am-4:30pm
Our client is here to make legal help accessible to all. They have transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts. They are seeking a Customer Account Specialist to join the team
Overview
OurCustomer Support Specialistensures incoming mail reaches our customers digital accounts. This position requires someone who will provide onsite support to the virtual mail division of our business. In this role, you will also receive physical shipments from various carriers and ship these packages to a specified location. You will be responsible for speed, efficiency, accuracy while maintaining high productivity levels.
What excites you:
- Document, sort, pack, and ship customer mail.
- Monitor the flow of mail from our remote locations to our processing center(s) and investigate any disruptions, opening cases, contacting vendors, and submitting refunds/claims when necessary.
- Import, categorize, and review address network shipping backhaul and invoice data from a variety of sources, including USPS and UPS.
- Support quality control metrics and programs, and drive continuous quality improvements (systems, processes, and capability), innovation and elimination of non-value-addedtasks.
- Work with management to resolve production problems and bottlenecks to ensure efficiency and prevent delays & customer dissatisfaction.
What excites us:
- 1+ yrs experience in a Customer Support role, Data Entry, Mailroom, Shipping and/or Account management
- Experience entering data into a system and comfortable being in front of a computer for a period of time.
- Ability to manage virtual mail inbox and ability to submit customer mail to their online account
- Some understanding of the shipment process and able to ship packages to a specified location.
- Able to accurately submit/clock in internal time spent on tasks, which is used for tracking metrics
- Work with invoice data from a variety of sources, including USPS and UPS.
- Ability to manage physical mail within the office
- Requires exceptional attendance and punctuality.
- Able to lift 40lb.
- Ability and experience to independently self-manage, absent of leaderships direct oversight.
- Positive-thinking and team player.
Please send your resume. Thank you
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
-
Customer Service Support Specialist
1 week ago
San Francisco, United States TCWGlobal Full timeCustomer Support Specialist San Francisco, CA 94104 (Onsite *local candidates) $24hr (Weekly pay + Benefits) 3-6 month temp to turn permanent Full-time (M-F) 8:30am-4:30pm Our client is here to make legal help accessible to all. They have transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then,...
-
Customer Service Support Specialist
Found in: Appcast US C2 - 1 week ago
San Francisco, United States TCWGlobal Full timeCustomer Support SpecialistSan Francisco, CA 94104 (Onsite *local candidates)$24hr (Weekly pay + Benefits)3-6 month temp to turn permanentFull-time (M-F) 8:30am-4:30pm Our client is here to make legal help accessible to all. They have transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then,...
-
Customer Service Support Specialist
5 days ago
San Francisco, United States TCWGlobal Full timeCustomer Support Specialist San Francisco, CA 94104 (Onsite *local candidates) $24hr (Weekly pay + Benefits) 3-6 month temp to turn permanent Full-time (M-F) 8:30am-4:30pm Our client is here to make legal help accessible to all. They have transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then,...
-
Customer Service Specialist
7 days ago
San Francisco, United States TCWGlobal Full timeJob DescriptionJob DescriptionCustomer Service SpecialistSan Francisco, CA 94104 (Onsite *local candidates)$24hr (Weekly pay + Benefits)3-6 month temp to turn permanentFull-time (M-F) 8:30am-4:30pm Our client is here to make legal help accessible to all. They have transformed the legal industry with the launch of our online services and groundbreaking...
-
SaaS Customer Support Specialist
1 week ago
San Diego, United States Global SaaS Provider Full timeJob Description Job Description This is an in-office position** San Diego CA 92127 , We are seeking a SaaS Customer Support Specialist (Software as a Service) to join our team! SaaS Customer Support Specialists will provide customer service and technical problem resolution to end-users (clients) by performing a question diagnosis while guiding users through...
-
Customer Success Specialist
1 week ago
San Francisco, United States Scribe Full timeAbout us Scribe is where exceptional people come to do the best work of their careers. We are a series A, product-led growth startup based in San Francisco. We help over 1 million go-to people document and share what they know. Scribe automatically creates step-by-step guides for any process, putting an end to hours spent taking screenshots and running...
-
SaaS Customer Support Specialist
1 day ago
San Diego, United States CareerBuilder Full timeJob Description Job Description This is an in-office position** San Diego CA 92127 , We are seeking a SaaS Customer Support Specialist (Software as a Service) to join our team! SaaS Customer Support Specialists will provide customer service and technical problem resolution to end-users (clients) by performing a question diagnosis while guiding users through...
-
SaaS Customer Support Specialist
7 days ago
San Diego, United States Global SaaS Provider Full timeJob DescriptionJob DescriptionThis is an in-office position** San Diego CA 92127 ,We are seeking a SaaS Customer Support Specialist (Software as a Service) to join our team! SaaS Customer Support Specialists will provide customer service and technical problem resolution to end-users (clients) by performing a question diagnosis while guiding users through...
-
IT Specialist
Found in: Talent US 2 C2 - 7 days ago
San Antonio, United States U.S. Army Medical Command Full timeSummary About the Position: This position serves as an Information Technology Specialist (Systems Administration/Customer Support) in Medical Readiness Command, located in Fort Sam Houston, TX
-
Customer Success Specialist
4 days ago
San Francisco, United States Scribe Full timeAbout us Scribe is where exceptional people come to do the best work of their careers. We are a series A, product-led growth startup based in San Francisco. We help over 1 million go-to people document and share what they know. Scribe automatically creates step-by-step guides for any process, putting an end to hours spent taking screenshots and running...
-
IT Support Specialist
Found in: Appcast US C2 - 1 week ago
San Francisco, United States Diligente Technologies Full timeTitle- IT Support SpecialistDuration: 6+ MonthsLocation- San Francisco, CADay-to-day responsibilities will involveResponsibilities:Primary point of contact interfacing directly with executive-level staff to deliver outstanding customer service.Have strong analytical and technical skills to systematically resolve issues related to workstations, virtual...
-
IT Support Specialist
Found in: Appcast Linkedin GBL C2 - 1 week ago
San Francisco, United States Diligente Technologies Full timeTitle- IT Support SpecialistDuration: 6+ MonthsLocation- San Francisco, CADay-to-day responsibilities will involveResponsibilities:Primary point of contact interfacing directly with executive-level staff to deliver outstanding customer service.Have strong analytical and technical skills to systematically resolve issues related to workstations, virtual...
-
Executive IT Support Specialist
7 days ago
San Francisco, United States Diligente Technologies Full timeClient is seeking an Executive IT Support Specialist.Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the company. This position will require a candidate that will be the technical expert on all areas of end user system support. Exposure to helpdesk as well. Responsibilities:· Primary...
-
Executive IT Support Specialist
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
San Francisco, United States Diligente Technologies Full timeClient is seeking an Executive IT Support Specialist.Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the company. This position will require a candidate that will be the technical expert on all areas of end user system support. Exposure to helpdesk as well. Responsibilities:· Primary...
-
Executive IT Support Specialist
Found in: Appcast US C2 - 7 days ago
San Francisco, United States Diligente Technologies Full timeClient is seeking an Executive IT Support Specialist.Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the company. This position will require a candidate that will be the technical expert on all areas of end user system support. Exposure to helpdesk as well. Responsibilities:· Primary...
-
Sales Support Specialist
2 weeks ago
San Francisco, United States Mosaic Companies, LLC Full timeJob DescriptionJob DescriptionA Sales Support Specialist for Walker Zanger is a performance-driven individual who is looking to grow in sales experience. These specialists will support Walker Zanger’s Outside and Architectural Sales Account Executives with customer coordination, administrative organization, and processing of orders, payments, and...
-
Customer Support Specialist
Found in: Appcast US C2 - 5 days ago
San Dimas, United States Insight Global Full timeRequired Skills and Experience *- 2 years of experience within financial analysis and troubleshooting skills- Strong oral and written communication skills- Attention to detail & organized- Ability to work under pressureNice to Have Skills and Experience- Banking or finance background- Bachelors DegreeJob Description One of Insight Global's top employers...
-
Customer Support Specialist
Found in: Appcast Linkedin GBL C2 - 6 days ago
San Dimas, United States Insight Global Full timeRequired Skills and Experience *- 2 years of experience within financial analysis and troubleshooting skills- Strong oral and written communication skills- Attention to detail & organized- Ability to work under pressureNice to Have Skills and Experience- Banking or finance background- Bachelors DegreeJob Description One of Insight Global's top employers...
-
Executive IT Support Specialist
2 weeks ago
San Francisco, United States Evolver Commercial Full timeJob DescriptionJob DescriptionEvolver is seeking an Executive IT Support Specialist.Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the company. This position will require a candidate that will be the technical expert on all areas of end user system support.Location: On-site in San...
-
Customer Support Specialist
1 week ago
San Francisco, United States Freightek LLC Full timeTristique tellus feugiat sagittis mattis ut ipsum amet enim gravida lectus accumsan scelerisque lectus at anon nibh rutrum at eget sed. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sagittis, ut nec morbi sagittis turpis mauris, pulvinar in. Vulputate ut mauris non at interdum. Consequat sed sit amet nunc euismod gravida enim amet. Pretium...