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Assistant Manager
2 months ago
Assistant Manager/ Food & Beverage - Trixie Motel
Trixie Motel, a distinctive luxury boutique hotel in the heart of Palm Springs, is seeking an
enthusiastic and experienced individual to join us as a Front Desk Supervisor. In this pivotal role, you
will serve as the daily point of contact on the property, supporting the General Manager in
upholding processes, standards, and ensuring a seamless guest experience.
Join the Trixie Motel team and contribute to our commitment to excellence in luxury hospitality.
Your dedication will play a key role in ensuring our guests have an unforgettable stay.
Responsibilities:
Reports directly to the General Manager
- Organizes and directs operations to maximize profitability while upholding the company's values, policies,
quality and guest experience standards
- Builds and leads a high-performing team: sources and hires, effectively trains, motivates, evaluates, develops
and retains talent
- Oversees day-to-day operations, optimizing schedules and the deployment of the team to minimize labor costs
and maximize sales
- Ensures the team always offers a consistent, high level of service to all guests
- Executes strategies around pricing, merchandising, new products and promotions aimed at increasing
efficiencies and driving sales
- Prepares weekly updates and collaborates with management and owners to plan activities and achieve all
goals
- Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies, and equipment;
receives and checks orders to ensure that they adhere to specifications
- Assists with colleague payroll and scheduling.
- Coordinate daily pre-shift to communicate daily specials and offerings
- Actively manage the F&B operations, quality of service and interact with guests and staff during operations
- Follow-up with unsatisfied guests and handles complaints
- Assist with Banquets and Special Events coordination, set-up and management
- Maintain compliance with policies, procedures, and standards
- Assist with completing daily, weekly, and monthly management administrative duties including operations
reports, financial documentation, guest correspondence, human resources / staff management paperwork,
operations evaluations, standard operating procedures, safety, and sanitations checklists, ordering and
inventory documentation, and PR/marketing tasks.
- Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies. This includes
any COVID Guidelines/Protocols as applicable to location.
- A team player with a positive attitude.
- Quick and flexible learner.
- Attention to detail.
- Communication and collaboration skills.
- Advanced food, kitchen equipment and prepping knowledge.
- Food handler’s certification.
- Lead the daily operations of café and market.
- Welcome and connect with every guest, provide friendly and personable service.
- Ensure staff are compliant with proper time clock practices (including breaks) as well as in the proper uniform.
- Demonstrate thorough knowledge of all positions that you oversee and maintain the ability to cover each
position as needed.
- Maintain knowledge of all our menus & products and demonstrate knowledge of dietary/allergy information
and proper food handling.
- Operate a POS register to complete customer transactions.
- Assist the General Manager with projects and administrative tasks.
- Uphold health, safety, and sanitation guidelines through leading by example as well as coaching and
correcting staff.
- Collaborate with and support fellow team members.
- Ensure product displays are full and properly maintained.
- Communicate effectively with the kitchen and front of house teams and embody an environment of teamwork.
- Handle varying levels of business volume with composure & a positive attitude and support team members so
they can do the same.
- Ensure the team completes all opening and closing duties and assist with duties as needed.
- Working with foods and beverages.
- Manage direct reports.
- Organize and review weekly progress.
- Flexibility and willingness to adapt to changes.
- Driven and self-motivated.
- Maintain customer privacy, behave with open-mindedness and cultural sensitivity.
- Contributes to long- and short-form integration proposals and topline concepts.
- Oversee operational software and operations.
- Support the team on all integrations and proposals.
- Planning, designing, and executing projects.
- Strong attention to detail and problem-solving ability.
- Implement quality assurance standards and provide accurate feedback.
- Ensure performance, reliability, functionality, and compatibility is up to company standards.
- Patience and the ability to maintain a professional demeanor.
- Performs other related duties as assigned.
- Enforce health and safety precautions.
- Follow all safety and state guidelines for preventing transmission of Covid-19 and other illnesses
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions. Must be detail oriented, possess strong
organizational and time management skills and the ability to multitask. Ability to work a flexible schedule including
weekdays, weekends, holidays, and nights.
