Mortgage Customer Service Representative II

2 days ago


Indianapolis, United States TDEC Full time
Job DescriptionJob DescriptionSalary: $25.96

TDEC, a nationally recognized Business Processing Outsourcing (BPO) Organization, seeks a Mortgage Customer Service Representative to support an agency in Indianapolis, IN.


Summary:

The position entails providing customer service and assistance to consumers and the lending industry.


Duties & Responsibilities:

  • Answer questions on policy issues, general requests, and assistance with online processing system
  • Respond to inbound calls, emails and voice mails and will document each contact in a database and perform return calls as required
  • Some weekend and/or overtime work may be required on occasion


Qualifications/Experience:

  • Minimum three to five years of residential mortgage finance experience (loan origination experience strongly preferred)
  • Candidate must be bilingual in English and Spanish
  • Two to four years of college, or equivalent work experience
  • Two years of customer service or contact center experience
  • Knowledge of FHA home mortgage programs and mortgage finance terminology
  • Strong interpersonal skills and customer service skills
  • Ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools
  • Effective written and verbal communication skills
  • Ability to analyze and solve problems
  • Ability to manage time effectively
  • Applicants selected will be subject to a security background, credit investigation, drug screening and must meet eligibility/suitability requirements
  • Candidates must be must be authorized to work in the U.S.

Equal Opportunity Employer/ Veterans/ Disabled



  • Indianapolis, United States SB, Inc. Full time

    **Customer Service Representative II/Mortgage Professional** Corporate Indianapolis, Indiana Minimum Experience **Mid-level** Compensation **$15.92 per hour + $4.54 per hour Health & Welfare Stipend** Strongbridge LLC, is seeking Customer Service Representatives/Mortgage Professionals to join our team in our dynamic call center located in Indianapolis, IN....


  • Indianapolis, United States SB, Inc. Full time

    **Customer Service Representative II/Mortgage Professional** Corporate Indianapolis, Indiana Minimum Experience **Mid-level** Compensation **$15.92 per hour + $4.54 per hour Health & Welfare Stipend** Strongbridge LLC, is seeking Customer Service Representatives/Mortgage Professionals to join our team in our dynamic call center located in Indianapolis, IN....


  • Indianapolis, United States TDEC Full time

    Job DescriptionJob DescriptionSalary: $18-$20/hr DOETDEC, a nationally recognized Business Processing Outsourcing (BPO) Organization, seeks a Mortgage Customer Service Representative to support an agency in Indianapolis, IN.Summary:The position entails providing customer service and assistance to consumers and the lending industry.Duties &...


  • Indianapolis, United States TDEC Full time

    Job DescriptionJob DescriptionSalary: $18-$20/hr DOETDEC, a nationally recognized Business Processing Outsourcing (BPO) Organization, seeks a Mortgage Customer Service Representative to support an agency in Indianapolis, IN.Summary:The position entails providing customer service and assistance to consumers and the lending industry.Duties &...


  • Indianapolis, United States TDEC Full time

    Job DescriptionJob DescriptionSalary: TDEC, a nationally recognized Business Processing Outsourcing (BPO) Organization, seeks a Mortgage Customer Service Representative to support an agency in Albuquerque, NM.Summary:The position entails providing customer service and assistance to consumers and the lending industry.Duties & Responsibilities:Answer questions...


  • Indianapolis, United States Mutual of Omaha Mortgage Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeMutual of Omaha Mortgage$10 an hour + bonusVision, Medical, Dental, Life Insurance, RetirementFull-TimeJob SummaryAt Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who have expressed interest in our products and services. We’re looking for...


  • Indianapolis, United States Mutual of Omaha Mortgage Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeMutual of Omaha Mortgage$10 an hour + bonusVision, Medical, Dental, Life Insurance, RetirementFull-TimeJob SummaryAt Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who have expressed interest in our products and services. We’re looking for...


  • Indianapolis, United States 00100 LEIDOS, INC. Full time

    Leidos is seeking full-time & part-time Mortgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM & Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.) Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of...


  • Indianapolis, United States 00100 LEIDOS, INC. Full time

    Leidos is seeking full-time & part-time Mortgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM & Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.) Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of...


  • Indianapolis, United States SB, Inc. Full time

    **Bi-lingual Spanish Customer Service Representative I/Mortgage Professional** Corporate Indianapolis, Indiana Minimum Experience **Entry-level** Compensation **$14.45 per hour + $4.54 per hour Health & Welfare Stipend** Strongbridge LLC, seeking Bi-lingual Customer Service Representatives/Mortgage Professionals to join our team in our dynamic call center...


  • Indianapolis, United States Leidos Full time

    Description Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN.Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for...

  • Sales Representative

    4 weeks ago


    Indianapolis, United States Royal United Mortgage Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and enthusiastic individual to join our team as an Entry-Level Inside Sales Loan Advisor.We have been named a Top Workplace in the Indy Star's annual ranking of the best places to work for 16 consecutive years!Job Overview: As an Entry-Level Inside Sales Loan Advisor, you will be responsible for...


  • Indianapolis, United States TEKsystems Full time

    Job Description:+ Representatives will be responding to incoming contact from consumers that have been victims of identity theft and consumer fraud. Must be able to efficiently document consumer complaints into a secure database and provide educational materials/referrals, while providing A+ customer service.+ Respond to inbound calls, emails, and voice...

  • Sales Representative

    4 weeks ago


    Indianapolis, Indiana, United States Royal United Mortgage Full time

    Description: Who we are:Royal United Mortgage is an award winning predominantly employee-owned mortgage company headquartered in Indianapolis. In business since March of 2008, Royal United Mortgage has experienced year over year growth in both revenue as well as employees. For 16 consecutive years we have been named a Top Workplace in the Indy Star's annual...

  • Sales Representative

    2 weeks ago


    Indianapolis, Indiana, United States Royal United Mortgage Full time

    : Who we are:Royal United Mortgage is an award winning predominantly employee-owned mortgage company headquartered in Indianapolis. In business since March of 2008, Royal United Mortgage has experienced year over year growth in both revenue as well as employees. For 16 consecutive years we have been named a Top Workplace in the Indy Star's annual ranking of...

  • Mortgage Banker

    4 weeks ago


    Indianapolis, United States First Merchants Bank Full time

    Job DescriptionJob DescriptionFirst Merchants Bank is seeking a Mortgage Banker to join our team! This position will be responsible for handling prospective customer and existing client mortgage needs. This would include initial consultation, gathering and review of financial information and inputting file into our Mortgage Loan Origination System. The...

  • Sales Representative

    2 weeks ago


    Indianapolis, Indiana, United States Royal United Mortgage Full time

    Who we are:Royal United Mortgage is an exceptional mortgage company based in Indianapolis. With growth in revenue and team size yearly since 2008, we have been recognized as a Top Workplace for 16 years in a row by the Indy Star. This consistent recognition sets us apart in providing an outstanding workplace.What we do:We focus on understanding our clients'...


  • Indianapolis, Indiana, United States Royal United Mortgage Full time

    Description: Have you been looking for a career in a high energy environment with a competitive spirit? Looking for a career where your drive to win can be rewarded with uncapped earnings and career growth? Look no further than Royal United MortgageFor 16 consecutive years we have been named a Top Workplace in the Indy Star's annual ranking of the best...


  • Indianapolis, United States Leidos Full time

    Description Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Albuquerque, NM & Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.) Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of...


  • Indianapolis, United States Leidos Full time

    Description Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Albuquerque, NM & Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.) Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of...