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Lead AM Host

4 months ago

Vail, United States Vail Resorts Full time
Job DescriptionJob Description

 

Create Your Experience of a Lifetime

Come work and play in the mountains  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

  • Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
     

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

 

Job Summary:

The Host is responsible for greeting, welcoming, seating, and assisting guests. Are you seeking fun and adventurous employment opportunities in the world’s best Ski Resorts? If you love making people smile with food and drinks, this is the job for you. By joining the F&B team, you will develop new and varied skills in a dynamic work environment. Regardless of your specific job, you will help deliver an Experience of a Lifetime for our guests and fellow employees by living our core values; Serve Others, Do Right, Drive Value, Do Good, Be Safe and Have Fun  

 

Job Specifications:

  • Housing: May Be Available
  • Outlet: The Hythe - Marriott Luxury Collection
  • Expected Pay Range: $11.40 - $15.35 / hour + tips
    • If hired into a tipped position, guaranteed to make a minimum of $20 / hour inclusive of tips
  • Shift & Schedule Availability: Full Time, Year Round
    • AM Shift / Breakfast
  • Skill Level: Advanced

 

Job Responsibilities:

  • Responsible for greeting, welcoming, seating, and assisting guests
  • Coordinate guest seating to balance server workload and ensure efficiency. 
  • Responsible for setting a wait time and starting a waitlist when the time calls for one. 
  • Responsible for taking reservations, and documenting/fulfilling guest date, time, seating preferences and special requests. 
  • Provide assistance to servers by setting, clearing and cleaning tables, bussing items to dishwashing area, serving and refilling water, coffee, tea, etc. 
  • Deliver food and take drink orders, as required. 
  • Responsible for the cleanliness and organization of side station areas throughout the dining room. 
  • Ensure side stations are completely clean and restocked at the end of each shift. 
  • Assist servers in guest requests or accommodations when the server is busy. 
  • Assist food runners in running food to tables during busy times of the night. 
  • Other duties as assigned

 

Job Qualifications:

  • High school diploma or equivalent. -required
  • College degree with emphasis in Hotel, Restaurant and Tourism. -preferred
  • Minimum 1 year experience in upscale Restaurant, preferably in luxury Hotel/Resort environment
  • Must be able to professionally communicate in English, both written and verbal. -required 
  • Must be able to clearly communicate in-person as well as over the telephone. -required
  • Must be willing to work weekends and holidays. -required
  • Must be able to communicate with the kitchen and the service staff to figure out wait times for tables.
  • Must be able to multi task and stay organized.
  • Must be able to work under high pressure/stressful times and situations.
  • Host must follow all BSA standards and steps of service when seating tables, making reservations and assisting in guest requests.

 

The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  500917
Reference Date: 03/13/2024 
Job Code Function: Front of House