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Team Lead Housekeeping
2 months ago
Fast Company names Vail Resorts among the World’s Most Innovative Companies of 2024. Learn more here. Continue Your Experience of a Lifetime Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world. As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Job Summary: The Housekeeping Supervisor at the Arrabelle is responsible for the supervision of the cleaning of hotel guestrooms and of the public areas according to RockResorts' standards, by providing the highest level of quality and service for hotel guests. Job Specifications: Outlet: The Arrabelle Expected Pay Range: $23.00 - $28.98 / hour Shift & Schedule Availability: Full Time, Year Round 2:30PM - 10:00PM Skill Level: Advanced Job Responsibilities: Prioritizing, assigning and coordinating housekeeping functions and requests for predominantly PM shifts including monitoring radio calls and organizing staff in an efficient manner Supervision, team accountability, training/coaching, brand standards implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely manner Support to team on duty as main contact for any needs/requirements Communicating and cooperating clearly and efficiently with key departments such as front office, maintenance and loss prevention to ensure smooth operations during shift Inspection of rooms according to RockResorts' standards Carrying out of housekeeping duties according to post-covid company procedures, and reinforce same procedures within team. Replenishing linens, amenities and other supplies in guest rooms Monitoring and resolving any issues related to public areas, restrooms, pool and hallways. Conducting hotel walk through as required to ensure Public areas are maintained and staff fulfilling evening duties. As needed, fulfill all job responsibilities expected of Room Attendants, House persons, Laundry Attendants and Public Area Attendants including all general cleaning functions across the resort. Responsible for monitoring and adapting daily worksheets for Room Attendants and for assigning nightly duties as required. Conducting weekly inventory of all housekeeping cleaning supplies and amenity supplies. Carrying out of all reasonable requests by management. Maximum flexibility required (weekends, holidays etc) - mixture of AM and PM shifts with predominant PM shifts requirement. Other duties as assigned Job Requirements: High school diploma or equivalent. -Required Minimum one year of resort housekeeping experience/leadership. -Required Previous supervisory or management experience in a guest service setting. -Required Basic computer skills. -Required Must be able to communicate effectively and professionally in English. -Required Must be able to lift up to 50 lbs. -Required Must be able stand for long periods of time and be able to access all areas of the resort. -Required College degree in a Hospitality Management program. -Preferred Experience with Microsoft Office applications including Word, Excel and Outlook. -Preferred Experience with IQware. -Preferred Bi-lingual in Spanish. -Required The expected pay range is $23.00 - $25.99. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 503767 Reference Date: 07/25/2024 Job Code Function: Housekeeping #J-18808-Ljbffr
