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UIX UX Designer

3 months ago

Cincinnati, United States eTek IT Services, Inc. Full time
Job DescriptionJob DescriptionJob DescriptionWe are looking for a seasoned, service minded designer to help us envision what a simple, trusted, and connected experience looks like for our customers across spaces products in health wellness. As a designer, you will partner closely with product managers and other designers. You will represent advocate for customers associates by providing experience design strategy in a defined space and staying involved in the end-to-end process of execution.&
Qualifications (Non-Negotiables)& • Hands-on service design experience in multi-product ecosystem is a MUST.& • Have work samples for journey mapping service blueprinting – real work experience& • Can do attitude/Growth mindset: up for challenges&
Nice-to-haves& • Bonus if you have working experience in any of the followings:& • Experience in healthcare industry& • Experience in understanding documenting workflows across digital platforms& • Communication Strategy& • Digital Product Strategy& • Quant and/or qual research skills& • Creative Writing& • Digital Marketing Experience& • Analytics&
Key Responsibilities
  • Improving digital healthcare experience for customers associates
  • Creating Omni-Channel Customer Journeys
  • Presenting storytelling to get cross-functional engagement buy-in
  • Prioritizing problems and opportunities with stakeholders to make things happen
  • Design, present, and deliver the service blueprint
  • Discover, visualize, and communicate existing services via research, prototype, journey map, and service blueprint