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Director of Continuous Improvement

4 months ago

Nashville, United States Summit Public Schools Full time
Job DescriptionJob Description

Director of Continuous Improvement

Do you believe that, by working together, we can create a more just and equitable education for all students? Are you committed to the idea of ‘teacher as professional’ and empowering local educators to solve local problems? Are you excited to apply the practices and principles of improvement science to better address the needs of our most vulnerable students? Are you skilled at developing and improving systems that align people around the solutions to complex problems?

We are building a team of diverse, experienced leaders to build up Marshall CoLab and lead the IGNITE Network. Led by Marshall CoLab, the IGNITE Network will be is a coalition of 50 schools across five states committed to making dramatic gains in the experiences, environments and outcomes of our most vulnerable students, specifically Black and Latino students with disabilities experiencing poverty. Building on the success of Marshall’s Networked Improvement Community for Students with Disabilities (NIC), and working in partnership with Tennessee Score and the New Jersey Children’s Foundation, the IGNITE Network will implement and refine the Research-to-Impact Practices that led to positive outcomes for students with disabilities. The IGNITE Network is a two-year initiative funded by the Gates Foundation and Bloomberg Philanthropies.

The Director of Continuous Improvement will spearhead the design, hub, data management, and execution of each Networked Improvement Community, serving as the leading expert in these critical areas.

About the Role:

The Director of Continuous Improvement is the data technical expert guiding our continuous improvement efforts, supporting school organizations’ data use, collection, and visualization; improvement science capacity; and rapid testing towards medium and long-term outcomes. The Director of Continuous Improvement must be an established expert in improvement analytics and improvement science. This person must be highly collaborative, as they will support a wide range of stakeholders and improvement coaches in their leadership of a set of Networked Improvement Communities. Working with the Marshall team, the Director of Continuous Improvement will lead the design of improvement strategy and infrastructure for change efforts, build capability across partner organizations with training and tool creation, and coach frontline improvement teams on their data collection and decision making for improvement.

Additionally, the Director of Continuous Improvement leads the on-going work of codifying improvement tools and Research to Impact Practices to make them as useful and accessible as possible to schools across the country. This person will lead the creation and articulation of a complex and data-rich narrative of improvement, and work closely with measurement and evaluation partners to collect progress and impact data on a set of best practices for serving students furthest from opportunity.

The Director of Continuous Improvement reports to the Executive Director of Marshall Street. This role is supported by grant funding through December 27, 2026, with the strong possibility for extension beyond this time period pending success.

What You’ll Do:

Networked Improvement Community (NIC) Design and Execution

  • Work collaboratively with the Director of Improvement Programs, Director of Communications, and the Executive Director of Marshall Street to define a vision for continuous improvement.

  • Support all members of the network in staging, building, codifying, and sustaining their improvement efforts.

  • Support the recruitment of new schools into Networked Improvement Communities.

  • Lead the codification of learning for dissemination and improvement, including: network dashboards, spotlight content, annual reports, improvement tools, written grant deliverables, and a “field guide” for Marshall’s continuous improvement processes - along with refining Research to Impact practices based on our learnings.

  • Support high-quality Technical Assistance for partner schools implementing Research to Impact Practices at their school sites.

  • Troubleshoot design and implementation challenges so all partners are on the path to meet their aims.

Data Collection Processes and Decision Making

  • Design and implement a data system for continuous improvement across 50+ schools across the country, from action period PDSA instrumentation to network systems that monitor partner progress and the health of the networks.

  • Ensure data systems are in full alignment with the most rigorous data privacy standards and protocols.

  • Employ user-centered design processes to continuously improve data systems, including information architecture, visualizations (reports and dashboards), data use protocols, training, and decision making around data.

  • Regularly coach and train educators within our network who support and make decisions using data.

  • Develop, implement, and refine processes to improve and use the data systems for improvement.

  • Lead learning consolidation efforts for the networked improvement communities and NIC leadership, including Improvement Reviews and network theory revision stepbacks, inclusive of the scheduling, processes, agendas, training/preparation, facilitation.

  • Collaborate effectively with Measurement and Evaluation partners, as needed.

  • Ensure data privacy and protocols are in place.

Communications and Convenings

  • Communicate regularly with external partners to ensure alignment of support, including high-stakes funders and partners.

  • Lead communication surrounding data systems, use, visualizations, and alignment of data across a system of measures, with a wide variety of stakeholders.

  • Determine and write powerful data stories to contribute to white papers, funder reports, and our annual Impact Report for the Networked Improvement Communities.

  • Support PD at national and local convenings, as necessary, and virtual network training activities, as assigned by ED of Marshall STreet - including development and implementation of surveys for improvement and evaluation, and support the planning and execution of all convenings.

  • Collaborate regularly with the ED of Marshall Street, the Director of Improvement Programs, and the communications team to support the collective work of Marshall CoLab.

  • Serve as a thought leader through clear, precise, concise writing and presentation, showcasing Marshall’s continuous improvement approach and results.

Team Leadership

  • Actively contribute to an inclusive, collaborative, and high-performing team culture.

  • Lead all professional development experiences related to continuous improvement and improvement analytics.

  • Troubleshoot design and implementation challenges with so all partner schools are on the path to meet their aims.

  • Act as a leader at Marshall, supporting the development of a strategic plan and then translating that plan into operational metrics that drive aligned action and targeted support from the team.

Who We Are:Marshall Street:

Marshall Street (“Marshall”) is a team of educators determined to expand opportunities for all students. While our initiatives focus on different groups—teachers, principals, parents, graduates, and K-12 students—they are united by their focus. Together with a broad group of engaged partners, we’re building a world where every student is equipped to live a life defined by purpose, financial independence, community, strong relationships, health, and fulfillment.

Summit Public Schools:

Summit is a network of public schools that prepares all students to be the best versions of themselves, to be successful through college and in the fullest ways possible—so they can each live a fulfilled life. This includes a life filled with financial security, purposeful work, strong relationships, meaningful community, and personal health. Today, Summit operates 12 public middle and high schools whose students reflect their diverse communities in California and Washington. Summit schools are consistently ranked among the best in the nation. All Summit students graduate prepared for a four-year college and our graduates complete college at twice the national average.

Who You Are:

Key Qualities and Skills

At Marshall Street, we use the research-based Educator Skills Rubric to define and make transparent areas of professional strength and areas for focus. Each role at Marshall is mapped to this rubric, which becomes a key data point in hiring, and central to professional development and retention.

For the Director of Continuous Improvement, essential skills include:

  • Vision

  • Data analysis

  • Strategic planning

  • Progress monitoring

  • Systematic innovation

  • Strategic communication

  • Responsive communication

  • Creating appropriate support

  • Collaboration

Additionally, we greatly value Habits of Success, including emotional intelligence and an orientation towards learning, holding high expectations, and supporting others.

For the Director of Continuous Improvement, key habits of success include high levels of:

  • Emotional awareness

  • Learning orientation

  • Initiative

  • Empathy

  • Developing others

  • Influence

  • Organizational awareness

  • Values-based leadership

What You Need:

You have:

  • A commitment to mission. Shares belief that all students are capable of being college ready and willing to go above and beyond to serve children and their communities.

  • Successful management of complex projects involving diverse stakeholders, including a demonstrated ability to drive a complex plan toward timely milestones and outcomes

  • Demonstrated ability to communicate clearly with internal and external stakeholders, including regarding the ‘what’, ‘why’ and ‘how’ of improvement-science-based research

  • Expertise in improvement science, including previous experience coordinating an action research project with a networked improvement community and at least 1-3 years experience with collection and analysis of data for improvement efforts

  • Excellent people-management and relationship building skills. Ability to influence others to produce strong and timely work.

  • The ability to make sense of complex data sets; able to discerningly gather, capture, and utilize multiple relevant data sets to develop a comprehensive view of a task or problem.

  • Demonstrated ability to navigate complex organizations and understand the perspectives of a variety of stakeholders while holding firm to Marshall’s vision of continuous improvement for equity.

  • The ability to communicate in a way that is clear, compelling, and strategic.

  • Experience as an educator or working closely with teachers and school leaders is a plus

  • Recognition with colleagues in the filed as a leader of continuous improvement efforts

  • An ability to work with a diverse range of teams towards excellence

  • Met health clearance requirements

  • Passed the reference, background/criminal checks, per education code

What You Get:

In addition to joining a highly motivated team and engaging in meaningful work, you’ll have access to a comprehensive suite of benefits including a retirement plan, “take what you need” PTO policy, 12 paid holidays, and 3 weeks of organization-wide closures during the year. You and your dependents will have access to multiple health, dental, and vision plans at 25% cost (we cover the other 75%) and employee life and disability insurance at no cost. Our compensation policy strives to be equitable and transparent. The salary for this position starts at $130,597 and goes up to $171,857 commensurate with experience and qualifications.

Summit is an equal opportunity employer. We believe that diversity, equity, and inclusion are directly intertwined with education. We are ALL better when we are able to bring our whole selves to work and honor each other’s voices across identities, cultural backgrounds, and life experiences. We welcome and encourage applications from individuals who are members of historically marginalized communities. Spanish language proficiency is a plus.