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Team Leader

2 months ago

Champaign, United States Rosecrance Inc. Full time
Job DescriptionJob Description

Our job is hope.

Join a purpose-driven community of champions.

Position Purpose: The Team Leader for Peer Support services is responsible for the management and daily supervision of a peer support team that provides behavioral health peer support services to clients and their families and to facilitate the issues of recovery into their daily living situations. Duties include but are not limited to assisting peer support staff in assisting individuals transitioning between treatment programs/levels of care, managing a case load, deemed point person for questions and problem solving. The team leader will also complete documentation within specified time frames, provide training, quality assurance, staff supervision, and attend required meetings.

Qualifications/Basic Job Requirements:

  • Bachelor's degree in Social Work, Sociology, Psychology, Counseling, or related field or RN with demonstrated experience in mental health (Master's preferred)
  • Must qualify as an Mental Health Professional per Illinois Department of Mental Health Rule 132
  • Demonstrated experience in supervising a team in a social service setting preferred
  • Strong skills in motivating and problem solving with staff, and working with individuals from diverse backgrounds
  • Proficient in using crisis intervention techniques to mitigate the impact of symptoms on clients and their caregivers
  • Skills to adapt verbal and written communication to the language style of the client and their family
  • Competence in assessing and reassessing diagnoses, functional limitations, and developing plans to address these limitations
  • Demonstrated ability to coordinate services from diverse community resources
  • Competence in using common computer applications such as work processing, spreadsheet, and presentation software
  • Valid driver’s license and ability to meet agency insurance requirements
  • Belief in the mission and vision of Rosecrance

Essential Responsibilities:

  1. Adhere to prescribed work hours set by leadership, with readiness for additional hours as needed and on-call availability.
  2. Use available data to monitor effective team behavior in compliance with standards.
  3. Provide staff feedback on performance via team meetings, monthly supervision and annual reviews and provide more frequent individual feedback as necessary.
  4. Participate as part of the management team providing support to the team and other departmental staff.
  5. Complete all necessary monthly and quarterly reports by appropriate timelines.
  6. Complete all clinical documentation based on all appropriate regulatory requirements and Rosecrance policy.
  7. Utilize variety of treatment concepts, evidence-based practices and service modalities when providing care.
  8. Demonstrate an ability to identify an individual in crisis, reduce the impact of the crisis on the individual and their supports and determine appropriate disposition.
  9. Lead by example through self-motivation, actively seeking opportunities for performance improvement, solving problems effectively, and addressing the needs of both staff and clients.
  10. Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
  11. Deliver exceptional customer service consistently to every customer.
  12. Serve as a role model and demonstrate positive guest relations in representing the agency.
  13. Assume other related responsibilities as delegated by management.

Schedule: 8-hour shifts

  • Shift: 8:30am - 5:00pm
  • Monday thru Friday

Work Location: Rosecrance Walnut – Champaign, IL

  • Onsite

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire
  • Wellness plan with certain facilities offering an on-site gym
  • Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Partnerships:

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).