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Communications Coordinator

2 months ago

Baton Rouge, United States Carpenter Health Network Full time
Job DescriptionJob Description

“Baton Rouge, LA — Communications Coordinator — Great opportunity.”

If you are experienced in Marketing and Communications and looking for a rewarding career, then you need to read on.....

The Carpenter Health Network is currently seeking an experienced Communications Coordinator to join our organization. This position is responsible for supporting the Marketing and Communications Department in a range of specialized and administrative duties.

Work location: STAT Baton Rouge | 8923 Bluebonnet Blvd.
Working hours: 8:00 AM – 4:30 PM (Full-time | 40 hrs. per week)
Job duties:

  • Monitor and respond to the Communications Dept. Ticket portal, triage as necessary
  • Monitor web leads and Google Reviews and forward to the location or department. Verify appropriate personnel are following up and accurately recording referrals received
  • Assist with the production process of marketing materials with outside vendors (printing, promotional items, apparel, etc.)
  • Compile all PCR (Patient Care Representatives) admit numbers into a spreadsheet, tally rankings, and report to the VP of Business Development / RDOs (Regional Director of Operations)
  • Maintain and order training manuals as required by VPs, EDs and RDOs
  • Assist EDs and RDOs with the onboarding process for PCRs
  • Handle shipping of printed materials and promotional items as required to all entities
  • Update location information for print as needed and submit to relevant vendors (office letterhead/envelopes, patient folder labels, print collateral, promo items, etc.
  • Assist with orders for assigned new hire name badges, business cards,
  • Manage and maintain working inventory of department office supplies (copy paper, toner, office supplies, binding and laminating supplies, etc.)
  • Assist with processing orders for hospice resource materials for offices (Gone from My Sight, Five Wishes, etc.)
  • Campaign and content creation/collaborations with other internal personnel and the communications director
  • Ensure company employees remain in compliance with the company social media policy
  • Facilitate and participate in the design of customer journeys across the phases of the patient lifecycle (acquisition, retention, expansion and reclamation) including:
    • Understanding of targeting requirements
    • Identification of outbound and inbound marketing channels making up the customer journey (including but not limited to email, direct mail, phone, text, programmatic ads, social, etc.)
    • Understanding of how the story and creative assets are geared to drive desired behaviors
  • Adheres to a defined budget and is conscious of budget considerations with marketing collateral and event requests. Identifies and documents required tasks needed to complete the setup and execution of a larger project plan in collaboration with the communications director

Qualifications:

  • Bachelor’s degree or higher with 1-3 years of relevant work experience in communications/marketing
  • Project management experience
  • Working knowledge of Adobe Suite and Canva preferred
  • Graphic Design experience preferred
  • Website (Word Press) and social media management (Facebook, LinkedIn, etc)
  • Must be extremely organized, results-oriented, possess excellent time management skills and be able to multi-task effectively
  • Healthcare experience with multi-state company preferred
  • Must have extensive knowledge and skills in Microsoft Office (Word, Excel, PowerPoint)