Customer Care + Community Manager

3 weeks ago


Sandy, United States Modern and Chic Boutique Part time $15
Job DescriptionJob DescriptionModern+Chic is a handbag and accessories brand headquartered in Sandy, UT.
Woman owned and operated, we are a team that magnifies a culture of positivity, collaboration and hard work.
We are looking for someone to join our team to assist customers and maintain our reputation of exceptional customer service and community engagement.
POSITION OVERVIEW
  • You will directly oversee all customer support inquires from email and social channels aiming to quickly and efficiently resolve any problems and answer any questions.
  • Process returns for customers
  • Assist customers picking up orders in store or purchasing from our showroom.

IDEAL CANDIDATE with have the following:
  • Competency with G suite and Shopify.
  • Amazing written and verbal communication skills
  • Excellent customer service related skills such as empathy, problem resolution, mediation and patience.
  • Prior experience in sales or customer facing roles.
  • Self starter and someone that can balance autonomy in the workplace.
  • Positive outlook and a team player.

PART TIME 20-25 hours- Number is hours is negotiable for the right candidate.

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