Nurse Manager

3 months ago

Glen Allen, United States Master Center for Addiction Medicine Full time
Job DescriptionJob Description

JOB TITLE: Nurse Manager 

IMMEDIATE SUPERVISOR:  Associate Medical Director 

DESCRIPTION: The Nurse Manager works under the direct supervision of the Associate Medical Director. The Nurse Manager is responsible for providing leadership, management, and operational oversight of medical support staff and services at all Master Center locations: Medical Assistants, Licensed Practical Nurses and Registered Nurses. Responsible for implementing and maintaining workflows to support patient care.  The Nurse Manager is responsible for the quality of work, productivity, team member engagement and morale, employee adherence to department and practice policies to ensure treatment goals and objectives are met.  

DUTIES AND RESPONSIBILITIES:  

Supervisory Responsibilities 

  • Leads selection process for new Medical Assistants and Nurses. 

  • Onboards new team members. 

  • Conducts skills assessment of Vivitrol injections and phlebotomy for Medical Support Staff. 

  • Manages and supports Medical Support Staff by managing staff schedules including PTO request for team members at all locations. 

  • Establishes and monitors workflows, productivity, and quality assurance for Medical Support Staff. 

  • Conducts performance management activities in a timely manner, including periodic reviews, professional growth development plans, disciplinary actions, and organizational requirements and expectations. Conducts competency evaluations for Medical Support Staff at hire and annually and documents with HR. 

  • Conducts weekly teams meetings and individual 1-on-1 meetings with all managed staff members. 

Operational Responsibilities 

  • Communicates in a collaborative manner to promote teamwork and maintain a positive and productive work environment. 

  • Assists in the development of department policies and standard operating procedures for medical support staff while providing supervisor support and guidance to team members and providers.  

  • Handles escalated patient complaint calls for resolution. 

  • Works in conjunction with onsite staff at each location to ensure medical equipment is maintained and in compliance with manufacturer recommendations. 

  • Assists with the planning, staffing and opening of new Master Center locations. 

  • Exemplifies Master Center’s Mission, Vision and Values. 

  • Maintains knowledge about Master Center model of care, services and program compliance. 

Pharmacy 

  • Collaborates with the Associate Medical Director to implement and maintain necessary workflows to support patient treatment. 

  • Maintains compliance with State pharmacy board regulations and procedures 

Lab 

  • Serves as point of contact with Lab vendors. 

  • Facilitates EHR changes to testing codes, billing invoices and/or issues and Master Center account management as needed with vendors. 

Supplies: 

  • Monitors existing inventory of current medical equipment/supplies and facilitates ordering of PPE, specimen cups, exam room supplies as needed. 

Compliance 

  • Ensures compliance with State and Federal regulatory requirements, including HIPAA and 42 CFR Part 2 Privacy rule. 

  • Monitors completion of ISPs, in conjunction with the Associate Medical Director. 

Special Projects as needed 

Other duties as assigned.   

Performance Standards 

1. Competence and Collaboration. The employee consistently demonstrates a positive work ethic, compassion, teamwork and a commitment to the organization. The employee actively leads or participates in all required training and medical, administrative and department meetings.  The employee keeps their supervisor informed of important issues related to workflow and the delivery of services. 

2.Credentials. The employee takes full responsibility for initiating and maintaining all licensure and credentials with state licensing and certification boards and all related insurance panels.   

3. Teamwork. The employee actively seeks ideas and input from others. They create buy-in from team members. The employee leverages the talent and experience across the entire team so that Master Center plays to everyone’s strengths in order to deliver high quality patient services. The employee reaches out to team members for help and provides help when needed. 

4. Leadership. The employee clearly communicates expectations to the team in a timely manner and confirms these expectations are understood by all. As a leader, the employee thinks through communication messages before delivering and executes proactively in order to avoid crises whenever possible. The employee earns the will of the team through personal character, consistency, vision, confidence, compassion, and recognition. The employee holds team members accountable for the commitments they make.  

5. Knowledge.  The employee consistently demonstrates knowledge of policies, procedures, operating guidelines, and evidence-based best practices for behavioral health and addiction medicine services, regulations, and accreditation standards.  

6. Supervision. The employee both participates in and provides oversight and supportive supervision of medical assistants, licensed practical nurses and registered nurses.  

REQUIRED SKILLS:   

  • 3-5 years’ experience in medical support staff supervision and management 

  • Excellent written and oral communications with strong organizational and time management skills. 

  • Ability to monitor and motivate staff in a team environment. 

  • Must demonstrate strong problem-solving skills, high attention to detail and an aptitude for learning. 

  • Must possess the ability to work independently and in a collective team environment. 

  • Strong customer services skillset. 

  • Experienced in system software applications and workflow practices. 

  • Knowledge of regulatory standards and compliance requirements. 

MINIMUM QUALIFICATIONS:  

Require License or eligibility to practice as Registered Nurse, licensed by Virginia State Board of Nursing in the State of Virginia. 

Require graduation from an accredited school of registered nursing. BSN preferred. 

Prefer ambulatory experience, and experience working with mental illness, geriatric issues, and/or substance abuse treatment. 

At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community

Powered by JazzHR

3dO5wxefRq

  • Registered Nurse Case Manager

    4 days ago

    Glen Allen, Virginia, United States Molina Healthcare Full time

    POSITION SUMMARYThis role requires a Registered Nurse (RN) licensed in the state of Virginia, specifically targeting candidates residing in the Western region of the state. The RN Case Manager will operate in both remote and field environments, primarily focusing on the Maternity Medicaid demographic, while also providing support for Pediatric and Adult...

  • Healthcare Services Manager

    4 days ago

    Glen Allen, Virginia, United States Molina Healthcare Full time

    JOB OVERVIEW We are currently seeking a qualified (RN) Registered Nurse or Licensed Mental Health Professional (LMHP) residing in VIRGINIA, with an active license for the state. The Manager will oversee a team of Nurse Case Managers dedicated to our Medicaid program. We are looking for an individual with strong leadership skills and a proven track...

  • Healthcare Services Manager

    4 days ago

    Glen Allen, Virginia, United States Molina Healthcare Full time

    JOB OVERVIEW We are looking for a dedicated professional to fill the role of Manager, Healthcare Services. This position requires a (RN) Registered Nurse or LMHP residing in VIRGINIA, holding a valid license for the state. The Manager will oversee a team of Nurse Case Managers in the field, focusing on our Medicaid program. We seek an individual with...

  • Healthcare Services Manager

    5 days ago

    Glen Allen, Virginia, United States Molina Healthcare Full time

    JOB DESCRIPTION We are looking for a qualified (RN) Registered Nurse or Licensed Mental Health Professional (LMHP) who is licensed in the state of VIRGINIA. The Manager will oversee a team of Nurse Case Managers working within our Medicaid program. We seek an individual with robust leadership skills and experience managing direct reports. Previous...

  • Case Manager LPN

    2 months ago

    Glen Allen, United States Molina Healthcare Full time

    JOB DESCRIPTION For this position we are seeking a LPN who lives in VIRGINIA and must be licensed for the state of VIRGINIA. We are looking for candidates who live in the Western region of Virginia. Case Manager LPN will work in remote and field setting supporting our Medicaid Population. Excellent computer skills and attention to detail are very important...

  • Case Manager RN

    2 months ago

    Glen Allen, United States Molina Healthcare Full time

    JOB DESCRIPTION For this position we are seeking a RN who lives in VIRGINIA and must be licensed for the state of VIRGINIA. We are looking for candidates who live in the Western region of Virginia. Case Manager RN will work in remote and field setting supporting our Maternity Medicaid Population (This role will support Pediatrics, Maternity and Adult...

  • Registered Nurse

    4 weeks ago

    Glen Allen, United States Pediatric Office Full time

    Job DescriptionJob DescriptionRegistered Nurse - PediatricsGlen Allen, VAMUST:Experienced Registered Nurse - PediatricsMust have Registered Nurse Licensure in VAMust have Peds experienceMust have Hospital setting experienceBachelors Degree requiredDUTIES:Registered Nurse will be responsible for, but not limited to the following:Ensuring care plan is carried...

  • Nurse Supervisor

    4 weeks ago

    Glen Allen, United States Encompass Health Full time

    Hiring Full Time Night Nurse SupervisorCompensation range: $40.00/hour - $58.36/hourNurse Supervisor Career OpportunityLeading with Heart: Your Journey Starts HereSeeking a career that's both personally enriching and professionally rewarding, close to home? Encompass Health invites you into a welcoming space that feels like family, where your worth is...

  • Clinical Nursing Supervisor

    2 weeks ago

    Glen Allen, United States Encompass Health Full time

    Full Time Night Clinical Nursing Supervisor Salary: $40.00/hour - $58.36/hour Clinical Nursing Supervisor Opportunity We are seeking a compassionate and skilled Clinical Nursing Supervisor to join our team. As a Clinical Nursing Supervisor, you will play a crucial role in providing leadership and guidance to our nursing staff, ensuring the delivery of...

  • Psychiatric Nurse Practitioner

    2 months ago

    Glen Allen, United States Therapeutic Counseling And Consulting Full time

    Job DescriptionJob DescriptionWe are seeking a Psychiatric Mental Health Nurse Practitioner to become part of our team! PMHNP will provide medication management to individuals within the state of Virginia through telemedicine and/or in person appointments. Therapeutic Counseling and Consulting is a group practice that is seeking a caring and compassionate...

  • Director of Nursing

    3 months ago

    Glen Allen, United States Trio Healthcare Full time

    Why a career with us? When you join ourteam, you’ll work alongside extraordinary teammates who share our passion forhelping others. In return, you’ll enjoy the following Benefits of Caring: Daily Pay – ouron-demand mobile app that allows you to access your pay when you want it. WithDaily Pay, you can make every day a PAY DAY. ...

  • Advocacy 24/7 Triage Nurse

    2 months ago

    Glen Allen, United States CorVel Corporation Full time

    The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case basis using nationally recognized standards of care to facilitate treatment goals. The position is responsible for fulfilling essential role, requiring the ability to work a variety of shifts to cover 24/7 duties including evenings, nights, weekends and...

  • Advocacy 24/7 Triage Nurse

    3 months ago

    Glen Allen, United States CorVel Healthcare Corporation Full time

    Job DescriptionJob DescriptionThe Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case basis using nationally recognized standards of care to facilitate treatment goals. The position is responsible for fulfilling essential role, requiring the ability to work a variety of shifts to cover 24/7 duties including evenings,...

  • Nurse Practitioner or Physician Assistant

    2 months ago

    Glen Allen, United States Medi-Weightloss Full time

    Job DescriptionJob DescriptionPosition: Nurse Practitioner/Physician AssistantCompany: Medi-Weightloss of RichmondAbout Us: Are you a passionate healthcare professional who values healthy living, quality of life, and work-life balance? Medi-Weightloss is thrilled to invite an exceptional Nurse Practitioner or Physician Assistant to join our dynamic team in a...

  • Practical Nursing Specialist

    5 days ago

    Glen Allen, Virginia, United States Elizabeth Adam Crump Health and Rehab Full time

    Practical Nursing SpecialistEnhance your professional life with our flexible 12-hour shifts that provide more days off and greater earning potential. Enjoy extended breaks and a streamlined workweek for a healthier, adaptable lifestyle. About UsAt Elizabeth Adam Crump Health and Rehab, we prioritize personalized care. Our dedicated teams of skilled...

  • Nurse Practitioner or Physician Assistant

    2 months ago

    Glen Allen, United States Medi-Weightloss Full time

    Job DescriptionJob DescriptionPosition: Nurse Practitioner/Physician AssistantCompany: Medi-Weightloss of Glen AllenAbout Us: Are you a passionate healthcare professional who values healthy living, quality of life, and work-life balance? Medi-Weightloss is thrilled to invite an exceptional Nurse Practitioner or Physician Assistant to join our dynamic team...

  • Nurse Team Lead

    4 days ago

    Glen Allen, Virginia, United States Patient First Full time

    Sign-on Bonus Key Responsibilities: Serve as a key resource for Care Advisor Nurses, ensuring prompt resolution of inquiries and concerns from callers;Oversee and evaluate telephone triage calls, providing ongoing verbal and written feedback to enhance staff performance;Monitor adherence to work schedules to achieve established call benchmarks;Conduct annual...

  • Care Advisor Nurse-RN Team Lead

    3 weeks ago

    Glen Allen, United States Patient First Full time

    Sign-on Bonus! The responsibilities of this job include, but are not limited to, the following: Acting as a resource for Care Advisor Nurses; ensuring timely resolution for callers' inquiries and concerns; Monitoring and reviewing telephone triage calls and providing ongoing verbal and written feedback to staff; identifying, preparing, and maintaining...

  • Nurse Practitioner OR Physician Assistant

    2 months ago

    Glen Allen, United States Concentra Full time

    Job DescriptionJob DescriptionOverviewAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical...

  • Hospice RN

    1 day ago

    Glen Allen, United States James River Home Health & Hospice Full time

    Would you like to be a part of a rapidly growing locally owned company with a commitment to quality patient care? James River Hospice is actively seeking a compassionate and highly committed Hospice RN Case Manager to join our growing team in our Mechanicsville/Aylett territory! You will be responsible for the hospice case management of your assigned...