Insurance Client Retention Specialist- License Required
2 months ago
***Your Future Begins Here***
North Point Insurance Group is looking for an Insurance Client Retention Specialist to join our team. We are a fast-growing agency located in Alpharetta. Our goal is to make insurance easy for everyone. Whether it is obtaining it or understanding it. In this role, you will help make a difference in our customers lives by creating a positive customer experience and focusing on engagement, loyalty, and satisfaction. If you feel this is a career opportunity that fits you, then apply today
Property and Casualty License is required.
In-office position
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Responsibilities
- Remarket renewals and run current customer policy reviews
- Issue Insurance Documentation
- Process customer policy change requests.
- Generating insurance quotes
- Provide exceptional customer service. and be outstanding at relationship building.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
- Cross-sell current clients
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable.
- Excellent Communication/interpersonal skills.
- Must be tech-savvy and able to troubleshoot
- Must have the ability to multitask. and problem-solve
- Strong communication skills, both oral and written.
- No insurance experience is required but must be willing to learn
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