Director of Life Engagement

3 weeks ago

Orlando, United States Bridge Senior Living Full time $120,000 - $140,000
Job DescriptionJob Description

Position Overview:

The Director of Life Engagement will lead the development, implementation, and management of life enrichment programs across multiple senior living communities and service types (Independent Living, Assisted Living & Memory Support) within Bridge Senior Living. The ideal candidate will have experience in leading multi-site Life Engagement (activities) within the senior living industry, healthcare or hospitality industry or related. Individuals should have proven track record of success in creating innovative and effective programs that create vibrancy and enhance the quality of life for residents.

Key Responsibilities:

Program Development and Implementation:

  • Oversee a comprehensive Life Engagement program for Independent Living residents, offering a host of innovative community experiences that cater to every passion and interest.
  • Oversee a comprehensive Life Engagement program for Assisted Living residents, offering a host of innovative community experiences to engage all residents.
  • Oversee Memory Support programming standards that align with Bridge Senior Living policies.
  • Ensure consistency and excellence in program delivery across multiple communities.
  • Develop strategies to increase resident participation in engagement activities.
  • Develop strategies in improve community life engagement satisfaction scores.

Leadership and Training:

  • Provide leadership, mentorship, and ongoing training to Life Engagement Directors, Memory Care Directors, and other Life Engagement staff at each community.
  • Develop and implement training programs to enhance staff knowledge and skills for resident engagement in all service types.
  • Collaborate with the Corporate Director of Culinary services and other corporate team members as appropriate.
  • Promote a culture of continuous improvement.

Quality Assurance and Compliance:

  • Monitor and evaluate the effectiveness of Life Engagement Programs through regular site visits, assessments, and data analysis.
  • Ensure all programs meet or exceed regulatory requirements and company standards.
  • Leads the development of quality improvement initiatives to enhance program outcomes.
  • Presents Key Performance Indicators on a routine basis to Executive Management.

Resident and Family Engagement:

  • Oversees the collaboration with Independent Living residents to gauge their needs and preferences.
  • Oversees the collaboration with Assisted Living & Memory Support families to gauge their needs and preferences.
  • Oversee routine communication programs to residents and families via the Bridge App.

Budget and Resource Management:

  • Manage the budget for life engagement programs, ensuring the budget is built around the needs of the program(s).
  • Identify and pursue opportunities for grants, partnerships, or other funding sources to enhance program offerings.
  • Oversee the standardization and procurement and maintenance of program materials, equipment, and supplies.

Qualifications:

  • Education: Bachelor’s degree in Gerontology, Leisure / Recreation, Hospitality, Social Work, Nursing, Psychology, Recreational Therapy, or a related field.

Experience:

  • Minimum of 4-6 years of experience in overseeing multi-site life enrichment programs or related.
  • Proven ability to lead and manage teams across multiple locations.
  • Training background
  • Hospitality experience a plus.

Skills:

  • Strong leadership and team-building abilities.
  • Excellent interpersonal skills.
  • Excellent communication skills.
  • Ability to plan, execute and monitor programs.

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