BI Production Support Specialist
2 months ago
- Proactively monitor application health
- Respond to tickets from ticketing system and other stakeholders
- Monitor defect management queue and drive resolution
- Provide status update in daily stand up calls
- Publishing of a weekly, monthly application health status
- Support administration of user privileges, user creation and role management
- Performing root cause analysis of production issues and publish to stakeholders
- Guide external resources on prioritizing tasks to support project
- Implement, publish, and updating production support documentation and processes
- Post-Production support (Production launch support as required)
- Work on minor bug fixes or enhancements as required
- Perform audit reviews with deployment team and plants to ensure system quality
- Bachelors or other degree in Information Technology
- Automotive industry experience preferred
- Excellent problem-solving skills and analytical skills
- 2+ Year(s) of relational database/SQL experience.
- Knowledge of Service Oriented Architecture (SOA).
- Ability to work effectively in a team environment
- Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization
- Strong interpersonal skills with the ability to work independently and within a team environment
- Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required
- Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel
- Presentation skills
-
Lawson BI Consultant
3 months ago
Southfield, United States QData Full timeHiHope you are doing good…We have an urgent requirement below please go through Job description and send your updated profile and expected rate ASAP.Please reach me at victorsmith@qdatainc.comJob Title Lawson BI ConsultantJob Location Southfield MIUSC/GC preferredMandatory Skills Lawson BI Infor XA/MAPICS ERPJob Description The candidate must have...
-
Lawson BI Consultant
2 months ago
Southfield, United States Resource Informatics Group Inc Full timeJob DescriptionJob DescriptionRole: Lawson BI ConsultantLocation: Southfield, MIDuration: 6+ monthsRate: $market All inclusive Minimum Mandatory Skills : Lawson BI, Infor XA/MAPICS ERP, LBI Job Description:The candidate must have functional manufacturing experience with Infor XA/MAPICS ERP and a good understanding of IT...
-
Lawson BI Consultant
2 months ago
Southfield, United States Resource Informatics Group Inc Full timeJob DescriptionJob DescriptionRole: Lawson BI ConsultantLocation: Southfield, MIDuration: 6+ monthsRate: $market All inclusive Minimum Mandatory Skills : Lawson BI, Infor XA/MAPICS ERP, LBI Job Description:The candidate must have functional manufacturing experience with Infor XA/MAPICS ERP and a good understanding of IT...
-
Technical Support Specialist
1 day ago
Southfield, United States Lucid Motors Full time $23 - $25As an Automotive EV Technical Support Specialist, also known as a Customer Care Specialist, plays a crucial role in assisting customers with technical issues related to their Lucid Motors vehicle hardware and software. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all...
-
Inventory Management Product Specialist
3 weeks ago
Southfield, United States MSC Industrial Supply Full timeBuild a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and...
-
Lead Program Support Specialist
3 weeks ago
Southfield, United States Epsilon Full timeJob DescriptionThe Lead Program Support Specialist and responds to correspondence addressed to the GM Executive Office, which are related to the Loyalty Line of Business. This role is the escalation point for the contact center offline support group for difficult to resolve consumer and dealer issues.Responsible for providing excellent customer service with...
-
Service Support Specialist
4 days ago
Southfield, United States Evolution Americas Full timeJob DescriptionJob DescriptionCompany DescriptionWorld's No.1 online casino is hiring talent! At Evolution, our talent is live, the players are virtual. Evolution is a developer and supplier of virtual casino games, since 2006. We evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world....
-
Sales Support
1 month ago
Southfield, United States SME Full timeThis position develops and sustains essential sales operations functions including creating and distributing sales reports and performance metrics dashboards, ensuring data integrity and efficiency in CRM usage, managing onboarding, and training processes, and supporting the business unit’s sales teams in a variety of tactical functions related to the...
-
Equipment Support Specialist
4 days ago
Southfield, United States Evolution Americas Full timeJob DescriptionJob DescriptionCompany DescriptionWorld's No.1 online casino is hiring talent! At Evolution, our talent is live, the players are virtual. Evolution is a developer and supplier of virtual casino games, since 2006. We evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world....
-
Document Specialist
2 months ago
Southfield, United States Avalon Document Services Full timeJob Title: Document Specialist Department: Operations Reports to: Team Leader Worker category: Full Time Job Summary: A Document Specialist supports the daily operations of copy production, print production, scanning and finishing work. A Document Specialist’s primary responsibility is to produce client requested work in the most efficient and profitable...
-
Document Specialist
2 months ago
Southfield, United States Avalon Document Services Full timeJob DescriptionJob DescriptionJob Title: Document Specialist Department: OperationsReports to: Team Leader Worker category: Full TimeJob Summary:A Document Specialist supports the daily operations of copy production, print production, scanning and finishing work. A Document Specialist’s primary responsibility is to produce client requested work in the most...
-
Customer Experience Specialist
2 months ago
Southfield, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Priemer Insurance Specialist
3 weeks ago
Southfield, United States Hantz Group Full timePremier Insurance Specialist Hantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of...
-
Southfield, United States Road Ready Inc Full time* **CUSTOMER RELATIONSHIP MANAGEMENT SPECIALIST** **Job Title : CUSTOMER RELATIONSHIP MANAGEMENT SPECIALIST** Department : Road Ready Location : Southfield, MI Job Description : **PRIMARY FUNCTION** The Relationship Management Specialist is the primary technical resource for the Road Ready business initiatives with responsibility for ensuring our customers...
-
Talent Acquisition Specialist
4 weeks ago
Southfield, United States Evolution Full timeCompany Description Evolution is the world's leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world's best-known gaming brands and now looking for talent like you to join us in our Evolution! Job DescriptionJob Description We are now looking for an experienced and...
-
Talent Acquisition Specialist
1 month ago
Southfield, United States Evolution Americas Full timeJob DescriptionJob DescriptionCompany DescriptionEvolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution!Job DescriptionJob DescriptionWe are now...
-
Priemer Insurance Specialist
4 weeks ago
Southfield, United States Hantz Group Full timePremier Insurance SpecialistHantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of...
-
Senior Marketing Specialist
4 weeks ago
Southfield, United States SME Full timeSUMMARY OF KEY JOB DUTIES & RESPONSIBILITIES: The Senior Marketing Specialist leads marketing and communication plans in support of SME business units. Develop strategies, create and manage budgets, establish production schedules/timelines and implement campaigns across multi-channels including direct mail, digital media, website, advertising, mobile...
-
Senior Marketing Specialist
1 month ago
Southfield, Michigan, United States SME Full timeSUMMARY OF KEY JOB DUTIES & RESPONSIBILITIES:The Senior Marketing Specialist leads marketing and communication plans in support of SME business units. Develop strategies, create and manage budgets, establish production schedules/timelines and implement campaigns across multi-channels including direct mail, digital media, website, advertising, mobile and...
-
Zone Store Customer Service Specialist
3 weeks ago
Southfield, United States Sherwin-Williams Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right so Customer Service Specialist, Customer Service, Store, Specialist