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Hotel Front Desk Guest Service Agent

2 months ago

East Peoria, United States Residence Inn East Peoria Full time
Job DescriptionJob Description

Residence Inn by Marriott in East Peoria, is currently adding a Front Desk Guest Service Agent to our team We are looking for an individual who is available to work Full-Time, 2nd shift: 3pm-11pm; 4-5 shifts per week.

Starting Rate $14-15 per hour based on experience.

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.

Qualifications and Requirements:

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.

Hotel Address: 201 Eastlight Court, East Peoria, Illinois 61611

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