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Application Support Analyst

3 months ago

Rapid City, United States Coca-Cola Bottling Company High Country Full time
Job DescriptionJob DescriptionDescription:

Coca-Cola, with its many brands, has been recognized and enjoyed by people around the world for over a century. Founded in 1956, Coca-Cola Bottling Company High Country is a family owned, regional Bottler serving portions of Colorado, Minnesota, Montana, North Dakota, South Dakota, Utah, and Wyoming.


Every day we honor our core values of Honesty, Integrity, Trust, and Respect through encouraging our team members to develop, grow and serve. Together we become more effective and productive… in life and work.


Refresh your career and join us in refreshing the world


Apply Today

  • Salary for the Application Support Analyst role is starting at $55,000 a year depending on experience.
  • Robust benefits package including 100% paid employee health, dental and vision
  • 100% Employer Paid Life Insurance for Employees
  • 401K With Employee Match
  • Product Discounts
  • Much more

What will you do as an Application Support Analyst?


As part of the Business Support Services Team, the Application Support Analyst is responsible for developing Power BI reports, digitizing forms and processes, and optimizing routing logistics. This multifaceted role aims to enhance data-driven decision-making, improve operational efficiency, and streamline logistics processes within the organization.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Design and develop interactive Power BI reports and dashboards.
  • Implement data visualizations that effectively convey business insights.
  • Create and maintain data models to support reporting needs.
  • Ensure data accuracy and consistency across reports.
  • Work with business stakeholders to understand reporting requirements.
  • Collaborate with data engineers and IT staff for seamless data integration.
  • Analyze existing paper forms and workflows for digital transformation.
  • Design and implement digital forms using appropriate tools.
  • Identify opportunities to streamline and automate form-related processes.
  • Ensure digital forms integrate with existing systems efficiently.
  • Provide training and support to users on digital form functionalities.
  • Troubleshoot and resolve issues related to digital forms.
  • Analyze transportation data to design and optimize efficient routes.
  • Utilize routing software to plan and schedule deliveries.
  • Collaborate with drivers, dispatchers, and logistics personnel for route implementation.
  • Ensure timely and accurate delivery of goods.
  • Monitor and evaluate route performance, identifying areas for improvement.
  • Implement solutions to optimize routing logis

JOB KNOWLEDGE, SKILLS AND ABILITIES

  • Reasoning – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists, including ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Analytical – Ability to synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design workflows and procedures.
  • Project Management – Ability to develop project plans, coordinate projects, communicate changes and progress and complete projects on time and budget.
  • Adaptability – Ability to adapt to change in the workplace.
  • Business Acumen – Ability to grasp and understand business concepts and issues.
  • Communication – Ability to effectively, clearly and concisely communicate verbally and in writing.
  • Confidentiality – Maintain highest level of confidentiality at all times.
  • Decision Making – Display willingness to make critical decisions while following company practices and ability to work independently.
  • Enthusiasm – Ability to bring energy to the day to day as well as long-term tasks and plans.
  • Judgment – Display willingness to make timely decisions and exhibit sound and accurate judgment.
  • Planning & Organizing – Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
  • Reliability – Demonstrate regular attendance and availability to staff and management.
  • Quality Management – Demonstrate commitment to improve and promote quality in all operating areas.
  • Safety & Security – Promote and personally observe safety and security procedures and uses equipment and materials properly.
  • Honesty, Integrity, Trust & Respect – Must be seen as truthful and credible and exhibit respectful behavior in all actions representing the company.

Supervisory Responsibilities

  • None
Requirements:

EDUCATION AND EXPERIENCE

  • Education: Associate degree in business, information technology, or related field.
  • Experience: 1+ years of experience in digital integration roles or similar positions.
  • Proficiency in Power BI, DAX, and Power Query.
  • Knowledge of digital form creation tools (e.g., Adobe Acrobat, Microsoft Forms, Form.com).
  • Strong understanding of data warehousing, ETL processes, and SQL.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities.
  • Strong attention to detail and organizational skills.

PHYSICAL DEMANDS

  • Work in an office environment; sustained posture in a seated position for prolonged periods of time; may utilize a computer terminal for prolonged periods of time.
  • Work involves walking, talking and hearing using hands to handle, feel or operate objects. Vision abilities required by this job include close vision and the ability to focus when using computer terminal
  • Work involves bending, stooping, crouching, crawling, and lifting objects up to 50lbs unassisted.

PERSONAL PROTECTIVE EQUIPMENT (PPE)

  • None

WORK ENVIRONMENT

  • The noise level in the work environment can be moderately noisy due to manufacturing equipment in operation.
  • Must be willing to travel to other company locations approximately 10-20% and attend out-of-town training and/or seminars.
  • Working hours vary between 5 am and 6 pm depending upon schedules and the season, Monday through Friday. A minimum of 40 hours is expected per week, additional hours or weekends may be required occasionally to take advantage of off-peak system usage times for upgrades, testing, and installs that are necessary for this position.
  • Mandatory participation in an on-call rotation one week every several weeks. On-call equipment including a cell phone is provided for the weekly duration.

This job description lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.


Coca-Cola Bottling Company High country is an Equal Opportunity/Affirmative Action Employer, requires pre-employment drug testing for applicable positions and adheres to an Alcohol and Drug-Free Workplace.