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Banquet Set Up Porter

3 months ago

Franklin, United States Southall Full time
Job DescriptionJob Description

Position: Banquet Set Up Porter

Reports to: Banquet Manager

Classification: Part-Time, Non-Exempt, Hourly

With an inviting inn, a working farm, and dining and spa experiences that honor both the land and the seasons, Southall Farm & Inn is a place where creativity, connection, and collaboration flourish. The ideal location for corporate retreats, executive summits, and to reward top performers, here everyday distractions give way to enticing discoveries. It's a blend of tradition and innovation, fueled by curiosity and wonder providing teams with the time and space to relax and build stronger bonds, or to focus and strategize.

The Banquet Porter - Set Up will work in various event locations on property, including The Orchard Event Center, Jammery, Hilltop Pavilion and other remote locations and will oversee the setup and breakdown of event tables, chairs and other items throughout the property's multiple Meeting spaces and Outdoor Event spaces. Working closely with the Banquet Operations Manager and will represent the Food and Beverage team and will be instrumental in the upholding of the service culture and standards Southall Farm & Inn.

This is a Part-Time position and candidates must be able to commit to 1 shift or more per week upon acceptance of employment, all roles are slated to start in mid to late August.

Skills and Experience:

  • Understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Catering and Conference Services Manager when necessary to ensure customer satisfaction.
  • Make the Catering and Conference Services Manager aware of all guest comments and challenges.
  • Verify with the Banquet Captain that the meeting room is set up to their satisfaction.
  • Assign side-work and breakdown duties to banquet service personnel.
  • Maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
  • Maintain cleanliness standards and excellent condition of equipment and surrounding work areas
  • Check all banquet rooms daily and to immediately report any maintenance problem to the Engineering Department.
  • Immediately report all suspicious occurrences and hazardous conditions.
  • Attend all mandatory meetings as directed.
  • Assist and attend meeting with Engineering Department
  • Report all guest request changes to Banquet Captain and Manager
  • Attend all required meeting when assigned.
  • Assure that all equipment is kept in clean working condition

Skills and Experience:

  • Previous Banquet/Event or Hospitality experience preferred.
  • Detail oriented.
  • Organized and efficient.
  • Safety-minded.
  • High quality standards for production and service.
  • Diplomatic and calm.
  • Strong verbal communication skills.
  • Courteous, friendly, and professional manner.
  • Good team player.
  • Customer service focus.
  • Able to work productively with little supervision.
  • Trustworthy and reliable.
  • Able to effectively direct staff

Education and Requirements:

  • High School Diploma
  • Must be able to push, pull and lift 50 lbs regularly throughout the workday
  • Available to work weekends, evenings and/or holidays
  • Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.