Director, Meetings

4 weeks ago

Schaumburg, United States Emergency Nurses Full time
Job DescriptionJob Description

CULTURE

ENA’s mission is to advance excellence in emergency nursing. Our mission comes to life in our values: Collaboration, Compassion, Philanthropy, Excellence, Learning, Inquiry, Diversity, and Integrity. Our values encourage personal and professional growth while enabling us to be the leading global emergency nursing resources. Our engaged workforce makes ENA an exceptional place to work.

ENA offers a flexible hybrid work schedule that allows employees the opportunity to work from the office two days a week and at home three days a week. Our headquarters is in Schaumburg, Illinois.


GENERAL SUMMARY

The Director, Meetings & Events leads the meetings services team and is responsible for financial and program oversight of all member-facing ENA events including but not limited to assisting with contract management, and industry relations. This role is responsible for bringing event best practices and innovation to the organization and will work closely with internal and external stakeholders, vendors, and hotel representatives to create a positive event experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Oversees the logistical management and leadership of all member-facing ENA events, fostering industry best practices to ENA’s member focused experience.
  2. Participates in the development of event strategies which include but are not limited to site selections, site visits and Board communication and presentation.
  3. Oversees and leads the execution of all ENA member-facing events, which includes overseeing cross divisional workplans, creating project management plans, setting expectations, reporting on project status, and communicating with stakeholders throughout the process.
  4. Partners with the Learning Experiences Manager in the successful execution of event educational content and ensures all education conference elements are on time, within scope, and consistent with budgeted resources.
  5. In partnership with Sr. Director of Branding, Creative Strategy and Events, provides logistical options to the Education Planning Committee to help meet educational goals for annual conference and is a critical participating member of the Events Core Team.
  6. Collaborates with Marketing and PR and Communications to develop strategic approaches and execution for advertising and promotional materials for all ENA meetings and events.
  7. Oversees the development of all ENA event budgets which includes forecasting, compiling data for trend analysis and seeking input from internal and external key stakeholders.
  8. Oversees and coordinates with event partners all contract management for hotels, convention centers and major partner agreements (i.e., Audio Visual, Registration, Housing and Travel). Collaborates with the Senior Director, Finance to secure legal review and approval for contracts as needed.
  9. Oversees Emergency Preparedness for all ENA events and works with travel risk management partner and other related service providers to assess travel risk and liability for domestic and international travel where appropriate.
  10. Develops and builds positive relationships within the hospitality community, including but not limited to destination representatives, hotel national sales, vendors and other key meeting partners.
  11. Fosters a member-centric approach with the meetings team that centers on collaboration, creativity, flexibility, innovation, and sharing new ideas and industry best practice with internal organizational teams.
  12. Empowers employees to take responsibility for their jobs and goals. Delegates responsibility and expects accountability and regular feedback.
  13. Collaborates with ENA Human Resources for the recruiting, onboarding, retention, professional development and performance management of the Meeting Services team.
  14. Contributes to the workplace culture that is consistent with the association’s culture statement and emphasizes the mission, vision, and values of the organization.
  15. Displays a high level of accountability, taking responsibility for individual actions and the impact on the organization. Views oneself as a reflection of the organization by following through on commitments and accepting ownership.
  16. Performs additional related duties as required or assigned.

QUALIFICATIONS

Required:

  • Bachelor’s degree in business or related field
  • Minimum of 10 years of demonstrated management with meeting logistics and support
  • Certified Meeting Professional (CMP) designation
  • Program and Project management experience
  • Supervisory experience with leadership qualities and experience

Desired:

  • Association experience

KNOWLEDGE, SKILLS, AND ABILITIES


  • Excellent organizational and analytical skills, including the ability to troubleshoot; ability to work under pressure with short deadlines.
  • Level-headed and strong ability to immediately adapt to crises by changing procedures, methods or processes.
  • Excellent collaborative communication and interpersonal skills, with a demonstrated commitment to customer service
  • Detail oriented; ability to follow instructions and to ask questions for clarification.
  • Team-oriented and ability to work independently.
  • Ability to prioritize multiple and varied tasks within established deadlines, with minimal supervision.
  • Computer proficiency in Microsoft Suite of Products
  • Ability to interface with staff and external relationships in a professional manner.


PHYSICAL DEMANDS

Nature of work requires an ability to operate standard business office equipment. Requires ability to communicate verbally and in writing in an exchange of information; collect, compile and prepare work documents; set-up and maintain work files. Use of the computer, with repetitive motion, is approximately 70%.


WORKING CONDITIONS

Majority of work is performed in a general office environment. Frequent travel required.

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