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Restoration Operational Manager

2 months ago

Ann Arbor, United States Voda Cleaning & Restoration of Ann Arbor Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Bonus based on performance
  • Training & development

Restoration Operational Manager Benefits and Perks


  • Competitive Salary
  • Fast Paced Environment
  • Health Benefit Options

Restoration Operational Manager Job Summary


This position is a pivotal leadership position within the cleaning and restoration industry, responsible for overseeing all aspects of the company's operations. This role entails managing daily business activities, ensuring projects are completed efficiently, and maintaining high levels of customer satisfaction. The Ops Manager will develop strategic plans to drive business growth, manage company resources, and uphold strict compliance with industry standards. With a focus on quality service delivery, the Ops Manager also nurtures client relationships, leads and mentors staff, and optimizes operational processes. Ideal candidates will have a strong background in management, proven industry experience, and relevant certifications such as IICRC. This role is suited for a dynamic leader looking to make a significant impact in a fast-paced environment.

Restoration Operational Manager Responsibilities


  • Oversee daily operations of the business unit including effective management of resources, staff performance, and customer satisfaction.
  • Develop and implement strategic plans that align with company goals, focusing on operational efficiency and revenue growth.
  • Maintain a high standard of service delivery, ensuring compliance with industry regulations and company policies.
  • Cultivate strong relationships with clients, suppliers, and industry professionals to enhance service offerings and business development.
  • Manage budgets, forecasts, and reports; implement strategies to reduce costs and maximize profitability.
  • Provide leadership, training, and guidance to staff; fostering a productive work environment and promoting a culture of teamwork and continuous improvement.

Restoration Operational Manager Qualifications


  • Bachelors degree in Business Administration, Management, or a related field.
  • 3-5 years of proven experience in a managerial role within the carpet cleaning and restoration industry.
  • Current IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications.
    • WRT, AMRT, ASD (optional)
  • Strong understanding of business management, operational processes, and customer service.
  • Excellent communication, interpersonal, and leadership skills to lead crews of technicians.
  • Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment.
  • Comfortability in creating Xactimate estimates.
  • Ability to learn and work within various technologies.
  • Ability to work in the field when needed.

Company Overview

An opportunity to join one of the fastest-growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now